93 customer operations manager jobs at 43 companies in Mount Vernon, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
Vontas: Vontas is an intelligent transportation software serving public transit agencies with real-time, cloud-based operational systems.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
United RentalsNYSE: URI: The largest equipment rental in the world.
3+ YOEHigh school diploma required; bachelor's preferred. Requires 3+ years of sales and operations experience, leadership skills, customer service and communication abilities, Microsoft Office proficiency, and a valid driver's license.
Logistics Operations Manager, Google Cloud Logistics
Cedar Rapids, Iowa, United States
$111k-$159k/yrOnsiteFull Time
GoogleNASDAQ: GOOG, GOOGL: Global technology specializing in internet-related services and products.
5+ YOEBachelor's degree or equivalent experience, 5 years in stakeholder relationships, process improvement, cross-functional change, and customer-facing supply chain, logistics, or vendor relations roles.
Pawtucket or Minneapolis or Des Moines or Cedar Rapids or San Antonio or Dallas
FieldFull Time
Kellermeyer Bergensons Services: Provider of integrated facility services and maintenance solutions.
3+ YOERequires 3+ years of customer service, management, and leadership experience; landscape and snow operations, subcontractor, estimating, pricing, billing, communication, travel, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Paramark Corporation: Privately held real estate services providing property, facility management, and commercial brokerage for investors and associations.
Preferred property management experience, customer service skills, strong communication and organizational abilities, ability to manage staff, process invoices, and use property software.
Kwik Trip: Family-owned convenience store chain with integrated production and distribution.
1+ MgmtRequires 1–3 years of leadership experience, strong people and problem-solving skills, ability to mentor staff, resolve customer and coworker concerns, work in the kitchen, and manage fast-paced store operations.
Pancheros Mexican Grill: Private U.S. fast-casual Mexican restaurant chain serving made-from-scratch burritos through and franchise restaurants.
Restaurant operations experience is not stated. Requires customer service, leadership, supervision, independent decision-making, fluent spoken and written English, and ability to lift up to 40 pounds.
VantEdge Auto T5: Private U.S. Take 5 Oil Change franchisee operating quick-lube shops for drivers across Iowa, Kansas, Missouri, and Nebraska.
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
Menards: Privately-owned Midwest home improvement retail chain.
Paid full-time management training program requiring customer service skills, team leadership ability, motivation, innovation, and drive; leadership experience or a business-related degree preferred.
QTS Data Centers: Provides data center, colocation, and cloud infrastructure solutions.
4+ YOE4+ years industry experience, prior people leadership, ability to supervise electrical/mechanical/plumbing maintenance, emergency response, budgeting, and customer-facing support.
StarbucksNASDAQ: SBUX: Global roaster and retailer of specialty coffee.
3+ YOERequires 3 years of retail or customer service management experience, or 4+ years of US military service, high school diploma/GED, leadership, coaching, sales, organizational, interpersonal, and problem-solving skills.
HomeGoods: U.S. off-price home-furnishings retailer serving shoppers with furniture, décor, kitchenware, and other home goods.
2+ YOERequires at least 2 years of retail leadership experience, ability to lead and develop large teams, strong organization and communication skills, and proficiency in store operations, customer service, merchandising, and loss prevention.
Hy-Vee: Employee-owned supermarket chain operating in the Midwestern United States.
3+ YOEHigh school diploma or equivalent required; over three years of related experience preferred. Requires team leadership, customer service, sales analysis, inventory management, and ability to lift 100 pounds or more.
Dollar TreeNASDAQ: DLTR: American multi-price-point variety store chain.
Retail store management experience preferred; high school diploma or equivalent preferred. Requires strong communication, customer service, organizational, problem-solving, and decision-making skills, plus ability to lift 55 lbs.
Baseline Fitness: Planet Fitness franchise operator with over 100 locations.
1+ MgmtRequires at least 1 year of equivalent managerial experience, strong customer service, communication, organizational, and leadership skills, plus basic computer proficiency.
Baseline Fitness: Planet Fitness franchise operator with over 100 locations.
1+ MgmtRequires at least 1 year of equivalent managerial experience, strong customer service, communication, organizational, and leadership skills, honesty, good work ethic, and basic computer proficiency.
Airgas: US-based supplier of industrial, medical, and specialty gases.
5+ YOEHigh school diploma required; managerial experience in customer-facing retail or industrial distribution, P&L and KPI expertise, team leadership, computer skills, communication, and ability to lift up to 50 lbs and occasionally 125 lbs.
SAP, Profit and Loss (P&L), Key Performance Indicators (KPIs)