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717 customer operations manager jobs at 289 companies in New Haven, CT

1d
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Director, Customer Operations
Golden Valley or Aurora or Melville or Louisville or New York City
$146k-$218k/yr HybridFull Time
Resideo
ResideoNYSE: REZI: Global provider of smart home, security, and building solutions.
7+ YOE5+ MgmtRequires 7+ years in customer or service operations and 5+ years of people leadership, plus experience with onboarding, account maintenance, issue resolution, process improvement, change adoption, analytics, and cross-functional programs.
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3mo
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Director of Customer Operations
Stamford, Connecticut, United States
$135k-$150k/yr OnsiteFull Time
Waste Harmonics Keter
Waste Harmonics Keter: Technology-enabled managed waste and recycling services provider serving multi-site businesses across North America.
8+ YOE3+ Mgmt8+ years in customer operations/related fields; 3+ years in senior leadership; bachelor's degree preferred; proven leadership and KPI improvement.
CRM systems, Dispute resolution tools, Billing systems, Dispatch software, ERP tools, Performance dashboards
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2d
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Facilities Operations Manager
Stamford, Connecticut, United States
$100k-$110k/yr FieldFull Time
Block by Block
Block by Block: Private U.S. public-space services providing safety, cleaning, hospitality, and outreach for districts and municipalities.
5+ YOE5+ MgmtRequires 5–7 years of operations management experience, security licensure, driver's license, high school diploma, team supervision, strong communication, customer service, judgment, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Kronos Timekeeping
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2mo
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Operations Manager
New Britain, Connecticut, United States
OnsiteFull Time
Enjet Aero
Enjet Aero: Private aerospace manufacturer machining and fabricating engine parts for commercial, military, and general-aviation customers.
Experience in a machine shop with leadership; strong verbal communication, blueprint reading, organizational and problem-solving skills; ability to work under pressure and meet customer delivery commitments.
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Operations Manager 1, Multi-Service
Greenwich, Connecticut, United States
$89k-$116k/yr OnsiteFull Time
Sodexo
SodexoEuronext Paris: SW: Global provider of food and integrated facilities management services.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3 years of management experience, and 3 years of related experience. Requires facilities operations knowledge, budgeting, customer service, leadership, and compliance expertise.
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Operations Manager
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99
Level99: Private U.S. entertainment venue chain serving adults with interactive challenges, scratch cooking, and craft beverages.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Toast POS
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5d
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Market Operations Manager
Yaphank or New York or Phoenix
OnsiteFull Time
Carvana
CarvanaNYSE: CVNA: Online used car retailer providing a hassle-free buying experience.
5+ YOE5+ MgmtBachelor's degree and 5+ years of team leadership experience managing multiple employees. Requires logistics experience, English proficiency, decision-making, process improvement, multitasking, and customer and employee experience management.
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1mo
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Customer Service Operations Associate
White Plains, New York, United States
$35k-$59k/yr HybridFull Time
CT Corporation
CT Corporation: Registered-agent and corporate-compliance provider serving businesses and law firms.
1+ YOEPrepare and submit licensing applications, manage high-volume filings, communicate with agencies and account teams, maintain internal documentation; bachelor\u0002s degree or equivalent experience preferred.
Windows, Microsoft Office Suite, Adobe PDF
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3w
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Store Operations Manager
Danbury, Connecticut, United States
$21-$23/hr OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Self-storage real estate investment trust operating in the U.S.
Customer-service and operational experience, ability to work Saturdays (and sometimes Sundays), basic MS Office skills, valid driver’s license and vehicle with insurance, ability to perform physical tasks and lift up to 50 lbs., U.S. work authorization required.
Point-of-Sale System (POS), Microsoft Office
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1mo
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Customer Success Manager
Bridgehampton, New York, United States
$26-$30/hr OnsiteFull Time
Compass
CompassNYSE: COMP: Technology-driven residential real estate brokerage and software platform.
2+ YOE2+ years customer service/hospitality/operations experience, strong communication, problem-solving, office management, ability to lift 25 lbs, real estate experience a plus.
Maven, UrbanSitter
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2mo
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Assistant Operations Manager (HPN)
Rye Brook, New York, United States
$25/hr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Provides biometric identity verification and expedited travel security services.
1+ Mgmt1-2 years leadership in customer-facing operations; ability to lead floor operations, coach staff, follow airport/TSA procedures, complete airport security screening (SIDA/SF-85), and work non-traditional schedules.
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3w
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Retail Operations Manager
Greenburgh, New York, United States
$20-$40/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time availability, computer proficiency, strong communication, composure under pressure, organization, and attention to detail.
P&L, Buy Online and Pick Up In Store, Ship From Store
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Operations Manager
Tolland, Connecticut, United States
OnsiteFull Time
Frozen Food Express
Frozen Food Express: Private American temperature-controlled LTL carrier and cold-storage provider serving shippers nationwide.
3+ YOE5+ MgmtHigh school diploma or equivalent, 3+ years of LTL transportation or dock experience, and 5+ years of management or supervisory experience. Requires communication, problem-solving, customer service, and basic computer skills.
Microsoft Office, Microsoft Excel, Microsoft Word, AS400
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2d
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Manager, Customer Service
New Haven or Connecticut
OnsiteFull Time
Avelo Airlines
Avelo Airlines: A privately held ultra-low-cost passenger airline serving travelers with affordable scheduled flights across the United States and nearby international destinations.
5+ YOE3+ MgmtRequires 5+ years of airline customer service or airport operations experience, 3+ years of leadership, high school diploma, CRO certification, driver's license, airport ID eligibility, and knowledge of DOT, FAA, TSA, and ADA regulations.
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3d
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Operations Manager Trainee - Fleet Services
Hartford, Connecticut, United States
$60k-$62k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
Required bachelor's degree, advanced PC spreadsheet and word processing skills, basic business finance and metrics knowledge, strong mechanical, communication, organization, and customer relationship skills.
PC, spreadsheet, word processing software
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Senior Manager, Customer Service (US)
Shelton or United States
HybridFull Time
BIC
BICEuronext Paris: BB: Global manufacturer of stationery, lighters, and shavers.
10+ YOE10+ MgmtBachelor's degree and 10–12 years of progressive leadership experience in customer service, supply chain, logistics, or customer operations; CPG experience and advanced ERP, WMS, TMS, Excel, and reporting tools proficiency required.
ERP, WMS, TMS, Microsoft Excel
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1w
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Manager Call Center Operations (82537)
Melville or New York or United States or Long Island
$137k-$224k/yr HybridFull Time
PSEG Long Island
PSEG Long Island: Private electric utility operator managing LIPA’s transmission and distribution system for Long Island and Rockaways customers.
10+ YOE10+ MgmtBachelor's degree and 10 years of call center management or customer operations experience, or 15 years without a degree; requires leadership, metrics, communication, process improvement, Microsoft Office, and a valid US driver's license.
Microsoft Office, NICE Voice Recording, NICE Analytics, NICE Workforce Management, IVR, Customer Outage Management system
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1mo
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Operations Manager
Windsor, Connecticut, United States
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOE3+ MgmtLead and develop salaried and hourly teams to meet safety, quality, productivity, and customer delivery goals using data-driven decision making and process improvement.
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Operations Manager
Hicksville, New York, United States
$70k-$90k/yr OnsiteFull Time
New Castle Metal
New Castle Metal: Family-owned wholesale distributor of exterior building materials, including roofing and metal, serving contractors, builders, and homeowners.
Requires digital MRP navigation, architectural, construction, or design industry experience, CAD familiarity, automation and integrated machinery familiarity, communication skills, and customer-service orientation.
MRP, CNC, CAD
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4d
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Operations Manager Trainee - Fleet Services
Hartford, Connecticut, United States
$60k-$62k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
Required bachelor's degree, strong mechanical and PC skills, communication, organization, multitasking, customer relationship, finance and metrics knowledge; customer service issue-resolution experience preferred.
Microsoft Excel
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