427 customer operations manager jobs at 215 companies in Connecticut
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Customer Operations Team Lead
Stamford, Connecticut, United States
$75k-$110k/yrOnsiteFull Time
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
Experience leading customer operations teams, coaching and developing staff, managing escalated issues, strong communication and organizational skills; high school diploma required, college preferred.
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
Enjet Aero: Manufactures precision machined and fabricated components for aircraft engines.
Experience in a machine shop with leadership; strong verbal communication, blueprint reading, organizational and problem-solving skills; ability to work under pressure and meet customer delivery commitments.
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3 years of management experience, and 3 years of related experience. Requires facilities operations knowledge, budgeting, customer service, leadership, and compliance expertise.
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Customer-service and operational experience, ability to work Saturdays (and sometimes Sundays), basic MS Office skills, valid driver’s license and vehicle with insurance, ability to perform physical tasks and lift up to 50 lbs., U.S. work authorization required.
VPNE: Provides valet, shuttle, and parking management for premier facilities.
3+ YOE3+ MgmtRequires 3+ years of supervisory experience involving leadership and training, English proficiency, strong communication, organization, problem-solving, multitasking, and customer service skills.
3+ YOE5+ MgmtHigh school diploma or equivalent, 3+ years of LTL transportation or dock experience, and 5+ years of management or supervisory experience. Requires communication, problem-solving, customer service, and basic computer skills.
Microsoft Office, Microsoft Excel, Microsoft Word, AS400
BICEuronext Paris: BB: Manufactures pens, lighters, razors, and other consumer goods.
10+ YOE10+ MgmtBachelor's degree and 10–12 years of progressive leadership experience in customer service, supply chain, logistics, or customer operations; CPG experience and advanced ERP, WMS, TMS, Excel, and reporting tools proficiency required.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Massachusetts or New Hampshire or Maine or Connecticut
HybridFull Time
Boston ImagingKorea Exchange: 005930: Sells and supports Samsung medical imaging and ultrasound equipment.
10+ YOE10+ MgmtBachelor's degree in engineering, biomedical engineering, business, healthcare administration, or related field; 10+ years of progressive leadership experience in medical imaging service, technical services, customer success, or healthcare operations.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ MgmtLead and develop salaried and hourly teams to meet safety, quality, productivity, and customer delivery goals using data-driven decision making and process improvement.
Pittsburgh or Arizona or California or Chicago or Connecticut or Illinois or Massachusetts or Michigan or Minnesota or Missouri or New Mexico or New York or Rhode Island or Washington or District of Columbia
$65k-$70k/yrOnsiteFull Time
SSA Group: Provides integrated dining and retail services to cultural attractions.
4+ YOERequires 4+ years of catering operations or event planning management, with leadership, communication, financial, planning, and problem-solving skills; able to work varied hours and lift 35 pounds.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Marmon: Global industrial organization providing manufacturing and services across sectors.
10+ YOEMinimum 10 years of progressive sales, customer service, commercial operations, or sales leadership experience; team leadership required. Bachelor's degree preferred; manufacturing and wire or cable experience desirable.
Business Project Manager, Customer Operations and Digital Strategy
Westwood or Manchester or Connecticut
$122k-$135k/yrHybridFull Time
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
5+ YOEBachelor’s degree in Business required; MBA preferred. Requires project management certification or coursework, 5+ years managing strategic projects, Waterfall and Agile expertise, process and customer journey mapping, and strong analytical communication skills.
Microsoft Teams, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira
New York or Chicago or Los Angeles or Boston or Dallas or San Francisco or Seattle or Hoboken or Iselin or Jericho or Stamford or McLean
$131k-$344k/yrHybridFull Time
EY: Global firm providing audit, tax, and professional consulting services.
5+ YOEBachelor's in Accounting/Finance/Economics required, master’s in tax preferred; 5–7+ years tax consulting/operations experience; licensed attorney or cpa; experience managing teams and client engagements.
Customer Care Manager - State Farm Agent Team Member
Cheshire, Connecticut, United States
$22-$24/hrOnsiteFull Time
Derek Gromko Insurance Agency: Provides personal and commercial insurance and financial services.
Oversee customer service operations; strong communication and organization; prior customer service or office experience preferred; must hold or obtain state insurance license; bilingual Spanish preferred.
Insomnia Cookies: Retail bakery chain specializing in late-night cookie delivery.
3+ Mgmt3+ years management experience in restaurant or retail, available for mid-to-late shifts (Thurs–Sun), strong hospitality and customer service, proficiency with Microsoft Outlook/Excel/Teams and ATS, inventory and people management.
Microsoft Outlook, Microsoft Excel, Microsoft Teams, Applicant Tracking System, commercial convection oven