HiringCafe
Join our community

2,555 customer operations manager jobs at 917 companies in New York

1mo
Save
Mark Applied
Hide
Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
Lake Mariner Data
Lake Mariner DataThe Nasdaq Capital Market: WULF: Public U.S. digital infrastructure developing and operating power-secured data centers for AI, HPC, and bitcoin mining.
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
Job PostingView all
3w
Save
Mark Applied
Hide
Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
Hover
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
Affinity
Affinity: AI-first private capital CRM helping private equity and venture capital firms source, manage, and close deals.
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
Job PostingView all
1w
Save
Mark Applied
Hide
Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
Mixpanel
Mixpanel: Private B2B SaaS behavioral analytics platform serving product, growth, engineering, and data teams.
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
Job PostingView all
2mo
Save
Mark Applied
Hide
Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
Concourse
Concourse: Builds AI agents for finance teams that connect financial systems and automate analysis, reporting, and workflows.
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
Job PostingView all
3w
Save
Mark Applied
Hide
Head of Customer Operations
New York City or Brooklyn
$175k-$300k/yr OnsiteFull Time
Ultra
Ultra: Private AI networking platform that connects users with-founders, investors, experts, and talent.
7+ YOE7+ years in customer-facing operational roles, hardware product/service experience, account ownership and deployment experience, ability to hire and train teams, up to 25% travel.
WMS, WES
Job PostingView all
6d
Save
Mark Applied
Hide
Sr. Manager, Customer Success Strategy & Operations
New York City, New York, United States
$154k-$209k/yr RemoteFull Time
Anaplan
Anaplan: Cloud-based enterprise platform for business planning and decision-making.
8+ YOERequires 8+ years in revenue/business operations, customer success operations, or analytical strategy; expertise in forecasting, pipeline management, health scoring, GTM modeling, scalable processes, CRM/CS platforms, automation, predictive analytics, and executive advising.
Salesforce, Gainsight
Job PostingView all
1d
Save
Mark Applied
Hide
Senior Manager, Customer Service Operations
New York City or United States
$150k-$200k/yr RemoteFull Time
Bastion
Bastion: Private fintech infrastructure provider enabling enterprises and financial institutions to issue, custody, move, and manage regulated stablecoins.
Experience building customer support or risk/compliance support teams, handling real tickets, disputes and complaints, support documentation, SLAs, staffing, BPO partnerships, and compliance-driven payment or digital asset flows.
Job PostingView all
4mo
Save
Mark Applied
Hide
Operations Manager
Dewitt, New York, United States
$20-$25/hr OnsiteFull Time
Talbots
Talbots: American women’s apparel retailer selling clothing, shoes, and accessories through stores and online channels.
2+ YOE1+ MgmtTwo or more years of specialty retail store operations experience; strong leadership, customer service, and coaching skills; able to manage schedules, floor sets, and brand standards.
POS systems, iPad, handheld devices
Job PostingView all
2d
Save
Mark Applied
Hide
Director, Customer Operations
Golden Valley or Aurora or Melville or Louisville or New York City
$146k-$218k/yr HybridFull Time
Resideo
ResideoNYSE: REZI: Global provider of smart home, security, and building solutions.
7+ YOE5+ MgmtRequires 7+ years in customer or service operations and 5+ years of people leadership, plus experience with onboarding, account maintenance, issue resolution, process improvement, change adoption, analytics, and cross-functional programs.
Job PostingView all
3w
Save
Mark Applied
Hide
Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
Ramp
Ramp: Finance automation platform for business.
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
Job PostingView all
2w
Save
Mark Applied
Hide
Associate Operations Manager
New York City, New York, United States
$70k-$78k/yr OnsiteFull Time
City Storage Systems
City Storage Systems: Real estate infrastructure and technology holding for the food industry.
2+ YOE2+ MgmtPreferred: 2 years in operations management, employee or assistant management, restaurant management, or property management. Requires team leadership, customer support, sales, reporting, and facility maintenance skills.
HVAC, P&L, KPI, HSA
Job PostingView all
5d
Save
Mark Applied
Hide
Director, Customer Success Operations
New York City, New York, United States
$180k-$220k/yr HybridFull Time
Neara
Neara: Australian private software providing physics-enabled digital twin modeling for utility infrastructure owners.
5+ YOERequires 5+ years in management consulting or Customer Success/Professional Services Operations leadership, with experience in complex software implementations, digital transformation, PMO strategy, governance, risk mitigation, and reporting tools.
Fibery, Jira, Asana
Job PostingView all
3w
Save
Mark Applied
Hide
Operations/Retail Manager
Angola, New York, United States
$21-$25/hr OnsiteFull Time
Creature Comforts Pet Resort
Creature Comforts Pet Resort: Locally owned Western New York pet resort for boarding, daycare, grooming, training, and exotic-pet care.
3+ YOE3+ MgmtRequires a 2-year degree, 3+ years managing teams of at least five, staff management, customer service, and operational experience. Must lift 50+ pounds and work weekends and holidays.
Job PostingView all
6d
Save
Mark Applied
Hide
Operations Manager
Brooklyn, New York, United States
$86k-$95k/yr OnsiteFull Time
First Student
First Student: North American provider of student transportation solutions.
Four-year degree or equivalent experience. Management, project management, customer support, and transportation logistics experience preferred. Requires strong analytics, change leadership, conflict management, and communication skills.
Job PostingView all
2d
Save
Mark Applied
Hide
Senior Operations Manager
Brooklyn, New York, United States
$66k-$74k/yr OnsiteFull Time
Chick-fil-A Flatbush and Atlantic
Chick-fil-A Flatbush and Atlantic: Minority-owned quick-service chicken restaurant serving Brooklyn customers through an independent local franchise operator.
High school diploma or equivalent required; bachelor's degree preferred. Requires management, coaching, training, scheduling, food safety, inventory, customer service, and restaurant operations experience.
POS, Facilities page, RQA, ROE, CEM, QIV, S.A.F.E Assessment
Job PostingView all
3w
Save
Mark Applied
Hide
Senior Director, Customer Operations
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yr RemoteFull Time
Jellyvision
Jellyvision: Private SaaS helping employers and employees choose, enroll in, and use workplace benefits through ALEX.
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
Job PostingView all
2mo
Save
Mark Applied
Hide
Operations Manager
Jamaica, New York, United States
$75k-$78k/yr OnsiteFull Time
dnata Airport Services
dnata Airport ServicesNone: Not publicly listed: Australian private airport-services providing passenger, ramp, baggage, cargo, catering, cabin-cleaning and lounge services.
2+ YOE2-3 years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, computer proficiency (Office 365/Word/Excel), and ability to work flexible hours.
Microsoft Office 365, Microsoft Word, Microsoft Excel
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior GTM Operations Manager, Customer Engineering
Raleigh or New York City
$135k-$180k/yr HybridFull Time
Pendo.io
Pendo.io: Privately held B2B SaaS platform helping product teams analyze software use and drive adoption.
5+ YOE5+ years in Revenue/GTM/Sales/Customer Success Operations in B2B SaaS; deep CE/post-sale GTM knowledge; territory and capacity planning experience; strong analytics and stakeholder partnership; AI/product experience preferred.
SFDC, Claude, n8n, Lovable
Job PostingView all
3w
Save
Mark Applied
Hide
Partnerships Operations Manager
New York City, New York, United States
$110k-$125k/yr HybridFull Time
Doctronic
Doctronic: Privately held AI healthcare providing personalized health guidance and telehealth access to U.S. patients.
5+ YOERequires 5–7 years of experience in partnerships, business operations, program management, or customer success; stakeholder management, process building, communication, organization, and collaboration-tool proficiency.
Linear, Slack, Figma, kanban
Job PostingView all

Explore Jobs

Expand Your Job Search