416 customer operations manager jobs at 163 companies in Niles, OH

2w
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Operations Manager
Cuyahoga Falls or Akron
OnsiteFull Time
Floor & Decor
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, operational leadership, recruiting and training proficiency, strong communication and analytical skills, customer service ability, and independent judgment.
point of sale systems, e-commerce, OSHA
4w
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Operations Manager
Warrensville Heights, Ohio, United States
$23-$30/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2-3+ years retail/management experience; bachelor’s preferred; experience in financial, retail and leadership management; proficient with POS, Microsoft Office and Apple devices; strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
3w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Silco Fire & Security
Silco Fire & Security: Installs, maintains, and monitors fire protection and security systems.
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
2w
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Operations Manager, US Pest
Cranberry Township, Pennsylvania, United States
HybridFull Time
Rentokil North America
Rentokil North AmericaNYSE: RTO: Provides pest control, hygiene, and commercial facility services.
3+ YOE3+ MgmtRequires 3–5 years of management experience emphasizing customer service, training and coaching ability, strong communication, valid driver's license, and ability to obtain required licenses and certificates.
2w
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Warehouse Operations Manager
Maple Heights, Ohio, United States
$50k-$60k/yr OnsiteFull Time
Continental Services
Continental Services: Provides food and beverage services for workplaces and events.
2+ YOEBachelor’s degree in business, management, or hospitality management, or equivalent industry experience; 2+ years in warehouse, operations, maintenance, customer service, or quality assurance required.
1mo
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Pharmacy Operations Manager
Willoughby, Ohio, United States
$23-$31/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEManage non-clinical pharmacy operations, supervise and develop technicians, perform certified technician duties, ensure regulatory compliance, and support customer experience in a retail pharmacy.
Walgreens Online Verification System, LTMP e-modules
1w
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Technical Customer Service Manager
Canton, Ohio, United States
OnsiteFull Time
Hendrickson
Hendrickson: Designs and manufactures suspension systems for heavy-duty commercial vehicles.
7+ YOEBachelor's degree in business, engineering, or related field; 7–10+ years in customer, technical service, warranty, or manufacturing operations; cross-functional leadership, KPI management, analytics, and root cause analysis skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Power BI
2w
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Senior Truck Stop Operations Manager
Ravenna, Ohio, United States
OnsiteFull Time
EG America
EG America: Operates convenience stores and fuel stations across the USA.
5+ YOEHigh school diploma/GED, 5 years of progressive leadership experience in high-volume retail, travel center, hospitality, restaurant, or customer service operations, valid driver's license, and computer proficiency.
Microsoft Office
15h
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Store Operations Manager
Warrensville Heights, Ohio, United States
OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Customer service and operational experience, basic MS Office skills, valid driver's license, personal vehicle, current insurance, Saturday availability, and unrestricted U.S. work authorization required.
Microsoft Office, Point-of-Sale System (POS)
2mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
OTC Industrial Technologies
OTC Industrial Technologies: Distributes and services industrial equipment and automation systems.
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
1w
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Hotel Operations Manager (Front Office) – Greater Cleveland Area
Beachwood or Ohio
OnsiteFull Time
DelMonte Hotel Group
DelMonte Hotel Group: Manages and develops a portfolio of multi-brand hotel properties.
1+ YOERequires 1–3 years of related guest services or front desk experience, an associate degree or equivalent experience, customer service and staff management skills, communication, organization, and time management.
1w
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General Manager
Willoughby Hills, Ohio, United States
$60k-$80k/yr OnsiteFull Time
Dicky's Express Car Wash
Dicky's Express Car Wash: Provides automated car wash and vehicle cleaning services.
Leadership experience in retail, service, hospitality, or car wash operations; team management, customer service, communication, organization, computer, problem-solving, and minor maintenance skills required.
operational systems
3w
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Center Operations Supervisor
Willoughby Hills, Ohio, United States
$50k-$55k/yr OnsiteFull Time
BlueSprig
BlueSprig: Provides Applied Behavior Analysis therapy for children with autism.
1+ YOEBusiness or healthcare administrative/operational experience preferred; high school diploma/GED and 1+ years operational support experience preferred; customer service, scheduling, payroll, and administrative skills.
Central Reach
1w
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GGXY Retail Operations Lead
Beachwood, Ohio, United States
$16-$24/hr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
Prior retail sales or customer-focused experience preferred; flexible availability for nights, weekends, and holidays; ability to manage priorities and time in a fast-paced environment.
1w
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GGXY Retail Operations Lead
Warrensville Heights, Ohio, United States
$16-$24/hr OnsiteFull Time
DICK'S Sporting Goods
DICK'S Sporting GoodsNYSE: DKS: Sells sporting goods, apparel, footwear, and outdoor equipment.
Prior retail sales or customer-focused experience preferred; flexible night, weekend, and holiday availability; ability to prioritize and manage time in a fast-paced environment.
5d
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Sr. Customer Support Specialist
Cuyahoga Falls, Ohio, United States
OnsiteFull Time
Associated Materials
Associated Materials: Manufactures and distributes exterior residential and commercial building products.
3+ YOERequires 3–5+ years of customer service, account management, or customer-facing operations experience, Salesforce CRM, analytical and troubleshooting skills, and strong communication. Manufacturing experience and AS400 or ERP preferred.
Salesforce CRM, AS400, ERP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3mo
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Operations Management Trainee
Walton Hills, Ohio, United States
$55k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
Bachelor's degree required; strong PC and spreadsheet skills; customer service or issue-resolution experience preferred; basic business finance understanding; strong communication and mechanical aptitude.
2mo
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Operations Supervisor (OH-Shaker Heights, US)
Shaker Heights, Ohio, United States
OnsiteFull Time
Grifols
GrifolsMadrid Stock Exchange: GRF: Develops plasma-derived medicines and clinical diagnostic solutions.
6+ YOESupervisory experience in plasma/donor center operations, high school diploma/GED, phlebotomy and donor-processing certifications, CPR, ~6 years related experience, regulatory knowledge (FDA/OSHA/CLIA/cGMP), strong communication and customer-service skills.
3w
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Lead Customer Service Representative
New Castle, Pennsylvania, United States
$16-$16/hr OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide excellent customer service, operate cash register and fuel console, supervise staff in absence of manager, perform merchandising and inventory tasks, lift up to 50 lbs, high school diploma preferred.
cash register, fuel console, lottery machine, money order machine, computer keyboard
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
3E
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP