1,544 customer operations manager jobs at 570 companies in Olney, MD
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Customer Operations Manager
Hanover, Maryland, United States
$55k/yr OnsiteFull Time
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
Microsoft Office
2mo
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Operations Manager - Customer Service
Frederick, Maryland, United States
$45k-$55k/yr HybridFull Time
1+ YOEMinimum 1 year operations management; customer service and sales experience preferred; strong communication; computer literacy; detail-oriented; team player; weekend/after-hours responsiveness.
Microsoft Word, Microsoft Excel, Business software
1mo
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Vice President of Customer Operations
Vienna, Virginia, United States
OnsiteFull Time
10+ YOE10+ years in customer operations/customer success/account management within SaaS; experience scaling post-sales operations, strong analytics, and cross-functional leadership; hands-on with customer operations tooling.
Salesforce, Gainsight, Zendesk, HubSpot
2w
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Operations Manager - Federal Customer
McLean or Alexandria or Virginia
$161k-$208k/yr OnsiteFull Time
Experience leading operations, program execution, or delivery teams; stakeholder management and cross-functional leadership skills; active TS/SCI clearance required.
SLA, KPI, SOPs
1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
1w
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Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
1mo
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Customer Operations Specialist
Sterling, Virginia, United States
OnsiteFull Time
Customer-facing experience, strong organization and follow-through, ability to manage scheduling across teams, quick to learn HubSpot and Zuper, dependable and collaborative.
HubSpot, Zuper, Google Calendar, Zuper Connect
3w
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Operations Manager- Move
Rockville, Maryland, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE2+ years operations/dispatch experience, crew management, scheduling and logistics skills, customer communication, familiarity with tariff/valuation compliance preferred, valid driver’s license required.
3mo
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Vice President, Customer Operations
Herndon or United States
HybridFull Time
20+ YOE10+ MgmtBachelor's in Business; 20+ years total experience; 10+ years leading customer-facing teams; 6+ years in geospatial/remote sensing; proven global scaling of customer operations; strong communication and strategic planning.
6d
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Operations Manager
Fairfax, Virginia, United States
$40k-$70k/yr OnsiteFull Time
Requires management, organization, communication, training, customer and sales skills, valid driver's license, reliable transportation, car insurance, and ability to perform strenuous ladder and cleaning work.
1mo
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Business Operations Manager
Silver Spring, Maryland, United States
$75k-$94k/yr HybridFull Time
5+ YOEBachelor's required, 5+ years operations/program coordination or project management experience, 2-5 years customer service, cross-functional collaboration, CRM/LMS/eCommerce familiarity, strong communication and process improvement skills.
LMS, CRM, eCommerce
3w
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Operations Manager (5965)
Lorton, Virginia, United States
$125k-$150k/yr OnsiteFull Time
8+ YOEHigh school diploma, U.S. citizenship, eligibility for a Background Investigation, and minimum 8 years managing contract logistics, maintenance, procurement, and warehouse operations supporting government customers.
1d
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Operations Manager
Sterling, Virginia, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent, 5–7 years of customer service experience, 5+ years of management experience, MS Office proficiency, English fluency, background investigation, and eligibility for CBP seal and airport ID.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, ADP
4d
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Operations Manager
Dulles or New York City
$70k/yr OnsiteFull Time
2+ YOERequires 2–3 years of aviation management experience, computer proficiency including Office 365 and Word/Excel, flexible hours, communication, planning, analytical, customer service, conflict-resolution, and safety skills.
Office 365, Microsoft Word, Microsoft Excel, Tug, Belt Loader, PC Air, GPU
2mo
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Operations Manager (DCA)
Arlington, Virginia, United States
$70k-$87k/yr OnsiteFull Time
3+ YOE3+ years leadership in customer-facing operations; strong interpersonal skills; coach on-floor; ensure security/compliance; flexible schedule.
2w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
1mo
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Commercial Operations Manager
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
3w
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Operations Manager
Washington, District of Columbia, United States
$75k-$90k/yr OnsiteFull Time
Leadership and team supervision, customer service focus, budget/P&L experience preferred, valid state driver’s license required, proficiency with Microsoft Office.
Microsoft Office Suite
1mo
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Operations Manager
Frederick, Maryland, United States
$22-$40/hr OnsiteFull Time
3+ YOE3+ years retail management experience, P&L and inventory management, associate supervision, recruiting/hiring/training, strong communication and analytical skills, ability to lift and work in warehouse environment.
1w
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Assistant Operations Manager (IAD)
Dulles, Virginia, United States
$25/hr OnsiteFull Time
1+ MgmtRequires 1–2 years of leadership experience in customer-facing operations, communication and organizational skills, technology proficiency, flexible scheduling, security screening eligibility, and physical ability to assist airport customers.
SF-85
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