2,094 customer operations manager jobs at 780 companies in Ossining, NY

2w
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Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
1mo
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
Affinity
Affinity: Relationship intelligence platform for financial dealmakers.
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
4d
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Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
Mixpanel
Mixpanel: Provides an event-based analytics platform for tracking user behavior.
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
Concourse Tech
Concourse Tech: Building AI-native software for state and local governments.
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
1mo
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Senior Manager, Customer Service Operations
New York City or United States
$150k-$200k/yr RemoteFull Time
Bastion: Infrastructure for enterprises to issue and manage regulated stablecoins.
Experience building and running customer support operations for enterprise partners, handling compliance-driven flows, hands-on ticket work, staffing/BPO decisions, budget ownership, and knowledge-base maintenance.
1mo
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VP Customer Operations
New York, New York, United States
HybridFull Time
TechSee
TechSee: Provides visual AI and augmented reality customer service software.
Senior leader with proven experience running large-scale service/CX or client services operations, ability to translate AI into operational outcomes, build teams and deliver measurable metrics.
2mo
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Operations Manager
Livingston, New Jersey, United States
$28-$35/hr OnsiteFull Time
ServiceMaster Contract Services
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
Lead production operations, drive customer satisfaction, manage teams, ensure safety, and maintain effective communications.
2w
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Head of Customer Operations
New York City or Brooklyn
$175k-$300k/yr OnsiteFull Time
Ultra
Ultra: Builds AI robots for automated warehouse order packaging and fulfillment.
7+ YOE7+ years in customer-facing operational roles, hardware product/service experience, account ownership and deployment experience, ability to hire and train teams, up to 25% travel.
WMS, WES
2w
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Customer Success Strategy & Operations, Sr. Manager
New York City, New York, United States
$154k-$209k/yr OnsiteFull Time
Anaplan
Anaplan: Provider of cloud-native enterprise business planning and modeling software.
8+ YOE8+ years in revenue/business or customer success operations, strong forecasting and analytics skills, CRM experience (Salesforce, Gainsight), executive presence, project leadership, and ability to design scalable post-sales processes.
Salesforce, Gainsight
1mo
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Sr. Manager, Customer Operations & Financial Reconciliation
Summit, New Jersey, United States
OnsiteFull Time
CSL
CSLASX: CSL: Global biotechnology producing plasma-derived and recombinant therapies.
5+ YOERequires 5+ years in pharmaceutical or healthcare commercial contract operations, chargebacks, revenue management, or finance; team leadership; Model N and SAP expertise; and a bachelor's degree in a related field.
Model N, SAP
1w
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Associate Operations Manager
New York City, New York, United States
$70k-$78k/yr OnsiteFull Time
CloudKitchens
CloudKitchens: Provides kitchen infrastructure and software for delivery-only restaurants.
2+ YOE2+ MgmtPreferred: 2 years in operations management, employee or assistant management, restaurant management, or property management. Requires team leadership, customer support, sales, reporting, and facility maintenance skills.
HVAC, P&L, KPI, HSA
2w
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Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
Ramp
Ramp: Financial operations platform for corporate cards and spend management.
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
1mo
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Customer Operations Team Lead
Stamford, Connecticut, United States
$75k-$110k/yr OnsiteFull Time
Waste Harmonics Keter
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
Experience leading customer operations teams, coaching and developing staff, managing escalated issues, strong communication and organizational skills; high school diploma required, college preferred.
3d
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Operations Manager
Jersey City, New Jersey, United States
$65k/yr OnsiteFull Time
RHO Residential
RHO Residential: Manages luxury multi-family residential apartment communities.
2+ YOERequires high school diploma or equivalent, 2+ years of residential leasing or management experience, English fluency, management and communication skills, customer service ability, and a valid driver's license with auto insurance.
FSA
2w
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Operations Manager
Nanuet, New York, United States
$28-$35/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ MgmtRequires 2–3+ years of retail management or relevant experience, technology proficiency, communication and organizational skills, and the ability to lead teams and manage store operations.
Point of Sale, Microsoft Office, Apple devices
2mo
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Operations Manager
Jamaica, New York, United States
$75k-$78k/yr OnsiteFull Time
dnata
dnata: Global provider of aviation ground handling, catering, and cargo services.
2+ YOE2-3 years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, computer proficiency (Office 365/Word/Excel), and ability to work flexible hours.
Microsoft Office 365, Microsoft Word, Microsoft Excel
1mo
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Senior GTM Operations Manager, Customer Engineering
Raleigh or New York City
$135k-$180k/yr HybridFull Time
Pendo
Pendo: Software platform providing product analytics and user guidance tools.
5+ YOE5+ years in Revenue/GTM/Sales/Customer Success Operations in B2B SaaS; deep CE/post-sale GTM knowledge; territory and capacity planning experience; strong analytics and stakeholder partnership; AI/product experience preferred.
SFDC, Claude, n8n, Lovable
1w
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Customer Service Manager, Airport Customer Operations
New York City, New York, United States
$51k-$87k/yr OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED required; two years of experience leading others preferred. Requires customer service, decision-making, Microsoft Office, driver's license, USPS clearance eligibility, and SIDA badge eligibility.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Operations Manager
Bronx, New York, United States
$85k-$90k/yr OnsiteFull Time
SP+
SP+: Provides parking facility management and mobility technology services.
Proven ability to lead and develop staff, resolve client requests, manage budgets/P&L (preferred), strong customer-service and problem-solving skills, Microsoft Office proficiency, and a valid state driver’s license with acceptable driving record.
Microsoft Office Suite
2w
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Partnerships Operations Manager
New York City, New York, United States
$110k-$125k/yr HybridFull Time
Doctronic
Doctronic: AI-powered medical platform providing consultations and virtual physician access
5+ YOERequires 5–7 years of experience in partnerships, business operations, program management, or customer success; stakeholder management, process building, communication, organization, and collaboration-tool proficiency.
Linear, Slack, Figma, kanban