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2,054 customer operations manager jobs at 619 companies in Pennsylvania

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Customer Operations Manager
Allentown, Pennsylvania, United States
$60k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Global leader in vehicle rental and fleet management services.
1+ YOERequires 1–3 years in customer service or operations, high school diploma, Microsoft Office proficiency, communication, problem-solving, leadership, and customer issue resolution skills.
Microsoft Office Suite
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1mo
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Customer Operations Lead
West Chester, Pennsylvania, United States
$71k-$85k/yr OnsiteFull Time
Transwall
Transwall: American manufacturer of demountable glass walls and movable partitions serving businesses, architects, designers, and contractors.
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
HubSpot
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1w
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Customer Operations Specialist
Quakertown, Pennsylvania, United States
OnsiteFull Time
Integer Holdings Corporation
Integer Holdings CorporationNYSE: ITGR: Medical device contract development and manufacturing organization.
2+ YOEBachelor’s degree in business or related field and 2+ years in medical device or related experience. Requires communication, organization, problem-solving, computer, customer service, and order management skills.
Microsoft Office, Oracle, SAP, Quality Management Systems (QMS), Microsoft Excel
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1w
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Sr. Manager, Customer Success Intelligence & AI Operations
United States or Pennsylvania
$132k-$171k/yr RemoteFull Time
Vertex Inc.
Vertex Inc.NASDAQ: VERX: Public tax technology providing indirect-tax software, e-invoicing, compliance, and audit services to businesses worldwide.
10+ YOEBachelor’s degree required, master’s preferred, and 10+ years supporting Gainsight, CRM, customer success platforms, workflow automation, business intelligence, or customer data ecosystems; strong AI and data governance expertise required.
Gainsight, Copilot, Gainsight AI, Salesforce, CRM
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3w
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Senior Director, Customer Operations
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yr RemoteFull Time
Jellyvision
Jellyvision: Private SaaS helping employers and employees choose, enroll in, and use workplace benefits through ALEX.
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
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1w
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Operations Manager
Clairton, Pennsylvania, United States
OnsiteFull Time
United Rentals
United RentalsNYSE: URI: The largest equipment rental in the world.
3+ YOEHigh school diploma required; bachelor's preferred. Requires 3+ years of sales and operations experience, construction rental equipment knowledge, leadership skills, customer service, communication, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office, Microsoft Excel
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2mo
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Operations Manager
Philadelphia, Pennsylvania, United States
$55k-$65k/yr OnsiteFull Time
City Fitness
City Fitness: Locally owned Philadelphia fitness club chain serving members with luxury gyms, group classes, personal training, and wellness amenities.
2+ YOE2+ MgmtMinimum high school/GED, 2+ years supervising staff, proficient in Microsoft Office, ability to lead teams, strong communication and customer service skills; ServSafe may be required by location.
Microsoft Office
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1w
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District Operations Manager II
Wilkes-Barre, Pennsylvania, United States
$109k-$119k/yr OnsiteFull Time
Primo Brands
Primo BrandsNYSE: PRMB: Branded beverage focused on healthy hydration.
Experience managing multiple facilities and large teams preferred; requires safety leadership, operations or logistics management, financial analysis, communication, sales, customer service, Microsoft Office proficiency, and English fluency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Operations Manager
Lansdowne, Pennsylvania, United States
$19-$29/hr OnsiteFull Time
CVS Pharmacy
CVS PharmacyNYSE: CVS: U.S. retail pharmacy chain serving consumers with prescriptions, health products, everyday essentials, and walk-in clinics.
Retail management experience, strong leadership, advanced communication and analytical skills, ability to work flexible schedule including early mornings, overnights and weekends, and computer proficiency.
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Operations Manager
Selinsgrove, Pennsylvania, United States
OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Leading US-based specialty beauty retailer and salon services provider.
2+ YOERequires 2–3+ years of retail management or relevant experience, technology proficiency, communication, collaboration, organization, judgment, adaptability, and ability to work flexible days, evenings, weekends, and holidays.
Point of Sale, Microsoft Office, Apple devices
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Operations Manager
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99
Level99: Private U.S. entertainment venue chain serving adults with interactive challenges, scratch cooking, and craft beverages.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Toast POS
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2mo
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Full-Time Customer Service Operations Specialist
Phoenixville or Collegeville or Douglassville or Downingtown or Eagleview or Kimberton or Malvern or Wyomissing or Ottsville
$55k-$65k/yr FieldFull Time
Kimberton Whole Foods
Kimberton Whole Foods: Family-owned organic grocery retailer serving southeastern Pennsylvania with produce, dairy, meats, prepared foods, supplements, and body care.
Retail customer service leader to train and coach cashier teams, manage operations across multiple stores, maintain POS systems, and travel between locations; flexible availability and experience leading teams required.
POS, hot keys
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1w
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District Operations Manager II
Wilkes-Barre, Pennsylvania, United States
$109k-$119k/yr OnsiteFull Time
Primo Brands
Primo BrandsNYSE: PRMB: Branded beverage focused on healthy hydration.
Experience managing multiple facilities and teams of 20+ service, operations, or logistics employees preferred; strong financial, sales, negotiation, customer service, communication, and Microsoft Office skills required.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2w
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Store Operations Manager
Ridley Park, Pennsylvania, United States
OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Self-storage real estate investment trust operating in the U.S.
Customer service and operational experience, basic Microsoft Office skills, valid driver's license, personal vehicle, insurance, Saturday availability, and unrestricted U.S. work authorization required.
Microsoft Office, Point-of-Sale System (POS)
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1mo
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Operations Manager General Admin
Greensburg, Pennsylvania, United States
$60k/yr OnsiteFull Time
Builders FirstSource
Builders FirstSourceNYSE: BLDR: Nation's largest supplier of structural building products and components.
4+ YOEBachelor's degree or equivalent with 4 years related experience in lumber/building materials; experience in procurement, inventory management, supervision, customer service, and order/delivery systems.
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4w
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Operations Manager
Monroeville, Pennsylvania, United States
OnsiteFull Time
Krise Transportation
Krise Transportation: Private Pennsylvania student transportation operator providing school bus programs for school districts and students.
Experienced leader in transportation operations with skills in safety compliance, customer relations, staff coaching, KPI monitoring, financial acumen, and change management; bachelor\u0002s preferred or equivalent experience.
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Operations Manager General Admin
Greensburg, Pennsylvania, United States
$60k/yr OnsiteFull Time
Builders FirstSource
Builders FirstSourceNYSE: BLDR: Nation's largest supplier of structural building products and components.
4+ YOEBachelor's degree or equivalent plus 4 years related experience in lumber/building materials; knowledge of procurement, inventory management, supervision, customer service, DOT/forklift/OSHA compliance.
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2w
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Branch Operations Manager
King of Prussia, Pennsylvania, United States
$75k-$80k/yr OnsiteFull Time
Lansing Building Products
Lansing Building Products: Private U.S. distributor of exterior building products serving professional contractors nationwide.
Experienced manager with building products, sales, or senior warehouse experience; strong communication, customer service, computer, and business skills; occasional lifting up to 70 pounds.
P&L, inventory management network
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6h
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Customer Success Manager
Middletown, Pennsylvania, United States
HybridFull Time
Phoenix Contact
Phoenix Contact: Family-owned German manufacturer of connection technology, electronics, and automation solutions for industrial, infrastructure, and energy customers.
5+ YOEBachelor's degree in business, supply chain, engineering, or related field; 5+ years in customer operations, project management, or supply chain; BOM, supplier network, S&OP, ERP, portal, and forecasting expertise.
Enterprise Resource Planning (ERP) systems, customer portals, forecasting tools, Customer Relationship Management (CRM), VC Ticket System
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Sr. Manager, Commercial Operations
Colmar, Pennsylvania, United States
$129k-$194k/yr OnsiteFull Time
Dorman Products
Dorman ProductsNASDAQ: DORM: Public automotive aftermarket manufacturer and supplier of replacement parts for cars, trucks, and specialty vehicles.
7+ YOE3+ MgmtBachelor's degree required; 7+ years in commercial operations, sales operations, customer service, business analytics, or related functions; 3+ years of people leadership; process improvement and systems experience.
Microsoft Power BI, Microsoft Excel, Salesforce, SAP, CRM, ERP, Business Intelligence
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