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245 customer operations manager jobs at 114 companies in Rockford, IL

1mo
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Customer Operations Specialist
Fort Atkinson, Wisconsin, United States
OnsiteFull Time
Topcon Positioning Systems
Topcon Positioning SystemsTokyo Stock Exchange: 7732: Private Japanese precision-technology manufacturer serving healthcare, agriculture, and infrastructure markets with optical, sensing, control, and digital solutions.
3+ YOE3–5 years in customer/operations/order management; experience with ERP (e.g., SAP) and CRM (e.g., Salesforce); strong organizational, problem-solving, and communication skills; bachelor’s degree preferred in business, supply chain, or operations.
ERP, SAP, CRM, Salesforce
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1w
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Senior Manager Operations Short Term Housing
St. Charles, Illinois, United States
$135k-$155k/yr OnsiteFull Time
Corpay
CorpayNYSE: CPAY: Corporate payments and expense management.
8+ YOE5+ MgmtBachelor’s degree or equivalent; 8+ years in customer service, operations, housing, insurance, hospitality, relocation, or property management; 5+ years managing teams and 3+ years managing managers or supervisors.
Microsoft Office, Voice of the Customer, Net Promoter Score, Lean, Six Sigma
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Store Operations Manager
Rockford, Illinois, United States
OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Self-storage real estate investment trust operating in the U.S.
Customer-service and operational experience, ability to work Saturdays (some locations Sundays), basic MS Office skills, valid driver’s license with insurance, ability to perform physical tasks, U.S. work authorization required.
Point-of-Sale System (POS), Microsoft Office
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1w
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Senior Manager, Customer Experience
McHenry, Illinois, United States
$115k-$130k/yr OnsiteFull Time
Follett Content Solutions
Follett Content Solutions: Supplying books and materials to school and public libraries with print, digital, and learning resources.
8+ YOE5+ MgmtBachelor's degree and 8–10 years in customer service, operations, order management, or account administration, including 5+ years managing managers, supervisors, or multi-tiered teams.
Titlewave, Salesforce, CRM, Net Promoter Score (NPS), Lean, Six Sigma
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2d
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Director of Operations
Woodstock, Illinois, United States
$115k-$120k/yr OnsiteFull Time
LeadingIT
LeadingIT: Managed IT and cybersecurity provider serving Chicagoland businesses, nonprofits, schools, governments, and professional organizations.
Requires IT MSP experience, strong leadership, budget management, metrics-driven operations, process development, and team training; technical or customer service leadership experience preferred, with industry learning possible within 90 days.
Guideline, softphone
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6d
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Assistant Store Manager Operations
Janesville, Wisconsin, United States
OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOE1+ MgmtHigh school diploma or equivalent and 1–3 years of experience, including 1–3 years in retail management or customer-focused work.
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6d
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Assistant Store Manager Operations
Janesville, Wisconsin, United States
OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience, including 1–3 years in retail management or customer-focused work.
Buy Online, Pick Up In Store (BOPIS)
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2w
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Inventory Control and Customer Service Manager
Rockford, Illinois, United States
$70k-$80k/yr OnsiteFull Time
Ingersoll
Ingersoll: Privately held American manufacturer of milling, turning, and holemaking tools for industrial metalworking customers.
3+ YOERequires 3+ years in inventory control, logistics, customer service, or operations; degree or equivalent experience; analytical, organizational, and communication skills; ERP, inventory software, and Microsoft Office proficiency.
ERP systems, inventory management software, Microsoft Office, Microsoft Excel
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3mo
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Shift Manager - FT
Beloit, Wisconsin, United States
$15-$16/hr OnsiteFull Time
DRM Inc.
DRM Inc.: Family-owned franchisee operating over 100 Arby's quick-service restaurants.
Lead and manage restaurant operations, develop staff, ensure safety and cleanliness, and drive customer satisfaction.
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3d
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DELI MANAGER
Elkhorn, Wisconsin, United States
OnsiteFull Time
Hansen's IGA
Hansen's IGA: Family-owned Wisconsin supermarket chain serving local communities with groceries, meat, deli, bakery, wine, and beer.
Requires prior supervisory or management experience, preferably in food retail or deli/bakery operations; leadership, customer service, basic computer, scheduling, math, and physical handling skills.
Microsoft Excel
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Community Manager
Beloit, Wisconsin, United States
OnsiteFull Time
RHP Properties
RHP Properties: The nation's largest private owner and operator of manufactured home communities.
2+ YOE2-3 years property management experience with leadership, MS Office (Excel, Outlook), valid operator's license, high school diploma/GED, ability to work evenings/weekends, strong customer service and organizational skills.
Microsoft Excel, Microsoft Outlook, MS Office, MRI
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1w
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Shift Manager
Winnebago, Illinois, United States
$16-$23/hr OnsiteFull Time
Sullivan's Foods
Sullivan's Foods: Employee-owned grocery retailer operating stores in the Midwest.
Provides store leadership, manages operations during leadership absences, receives and stocks merchandise, builds displays, assists customers, and guides team members.
DailyPay, Microsoft Excel
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3w
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Club Manager
Sterling, Illinois, United States
$43k-$53k/yr OnsiteFull Time
Baseline Fitness
Baseline Fitness: Planet Fitness franchise operator with over 100 locations.
1+ YOEManage club operations, recruit/hire/train staff, ensure excellent member service; requires ≥1 year managerial experience, strong communication, customer service, basic computer skills, ability to lift up to 50 lbs.
Paycom
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3w
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Club Manager
Sterling, Illinois, United States
$43k-$53k/yr OnsiteFull Time
Baseline Fitness
Baseline Fitness: Planet Fitness franchise operator with over 100 locations.
1+ YOEOversee gym operations, recruit/hire/train staff, ensure excellent member service, manage inventory, and meet company standards; requires ≥1 year managerial experience, strong communication, customer service, and basic computer skills.
Paycom
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3w
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Store Manager Trainee
Streamwood or South Elgin or Addison or West Dundee or Hoffman Estates
$22/hr OnsiteFull Time
Jewel-Osco
Jewel-Osco: Jewel-Os is a grocery and pharmacy retailer serving shoppers in Chicagoland, Indiana, and Iowa.
Candidates should be prepared to lead store operations, maintain customer service, manage priorities, and work around cold temperatures, sharp tools, chemicals, and equipment hazards.
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3mo
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Assistant Manager II
Beloit, Wisconsin, United States
OnsiteFull Time
Dollar Tree
Dollar TreeNASDAQ: DLTR: American multi-price-point variety store chain.
1+ YOE1+ MgmtStore management experience preferred; strong customer service, team development, and operations skills; high school diploma preferred; ability to lift up to 55 lbs.
POS system, Cash handling, Inventory management, Microsoft Office
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4d
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Manager Trainee
Beloit, Wisconsin, United States
$15-$19/hr OnsiteFull Time
Security Finance Corporation of Wisconsin
Security Finance Corporation of Wisconsin: Wisconsin consumer-finance providing personal installment loans to consumers.
Previous management and customer service experience, valid driver's license, reliable automobile, computer literacy, basic math skills, and ability to meet strict deadlines.
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3mo
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Service Manager
Whitewater or United States
OnsiteFull Time
Ketterhagen Motor Sales
Ketterhagen Motor Sales: Family-owned Ford dealership serving Whitewater-area customers with new and used vehicle sales, financing, parts, and auto service.
Experienced service manager with strong customer service, leadership, and CSI focus; Ford dealership experience a plus.
Computer skills, Service software
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2mo
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ACE Hardware Store Manager
Winnebago, Illinois, United States
$49k-$74k/yr OnsiteFull Time
Coborn's, Inc.
Coborn's, Inc.: Employee-owned grocery retailer operating stores in the Midwest.
Manage all store operations, hire/train staff, oversee merchandising, safety and facilities; prior retail/customer service experience preferred.
POS
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3mo
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Park Manager
St. Charles, Illinois, United States
$18/hr OnsiteFull Time
Urban Air Adventure Parks
Urban Air Adventure Parks: The nation's premier full-service active family entertainment.
1+ YOE1+ Mgmt1+ year supervisory or management experience; strong leadership; customer service; background check; CPR/First Aid preferred; MS Office.
Microsoft Office
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