307 customer operations manager jobs at 151 companies in Salinas, CA
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Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yrOnsiteFull Time
SambaNova Systems: Develops custom AI hardware and software for enterprise computing.
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
Sr Strategy & Operations Manager, Customer Marketing
San Francisco or San Jose
$112k-$215k/yrOnsiteFull Time
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
7+ YOE7+ years in business/marketing operations or program management in large matrixed organizations; strong communication, influence, and cross-functional collaboration skills.
Altera: Manufacturer of field-programmable gate arrays and programmable logic devices.
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
CLEARNYSE: YOU: Provides biometric identity verification for seamless travel and access.
3+ YOE3+ years leadership in customer-facing operations, strong interpersonal and organizational skills, ability to coach staff, adhere to compliance, complete government background check, and stand/walk for extended periods.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEBachelor's or equivalent, 4+ years in sales operations/order management/demand planning, experience with ERP (SAP) and Excel, strong analytical and communication skills.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Forecast financial and manpower needs, manage startups and warranty/service operations, hire/train customer engineers, ensure customer satisfaction and safety, and support regional business growth.
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
3+ YOEManage customer account specialists, partner with production and operations, coach staff, ensure order accuracy, and resolve customer issues in a manufacturing environment.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AS/400, Kiwiplan ESP/PCS/ULT, HRMS, Amtech, Sage, JD Edwards, Salesforce, EDI, Customer Portals
STMicroelectronicsNew York Stock Exchange: STM: Designs and manufactures semiconductor integrated circuits for electronics applications.
10+ YOERequires 10–15 years of experience in sales processes, demand and supply management, and customer service, plus strong supply chain knowledge, communication, collaboration, and problem-solving skills.
Rentokil North AmericaNYSE: RTO: Provides pest control, hygiene, and commercial facility services.
High school diploma or GED, valid driver's license, required regulatory licenses and certificates, leadership, communication, problem-solving, customer rapport, and flexibility for travel and extended schedules.
Customer Replenishment and Account Operations Manager
San Jose, California, United States
$120k-$160k/yrHybridFull Time
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
8+ YOE8+ years supply chain/operations experience in North America retail/distribution channels, bachelor\u0002s degree required, expertise in forecasting, inventory modeling, CPFR and VMI, strong relationship, communication and leadership skills.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers, program management, field service operations, service logistics, and customer-facing incident management.
PG&ENYSE: PCG: Provides natural gas and electric service in California.
8+ YOEBachelor's degree or equivalent experience and 8 years of job-related experience required. Utility operations, capital project management, stakeholder partnerships, and complex program leadership preferred.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
The posting emphasizes passion, dedication, diversity, innovation, and contributing to technology products, services, and customer experiences; specific qualifications are not provided.
Platform Product Operations Manager (Music Distribution) - TikTok (San Jose)
San Jose, California, United States
$109k-$288k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
5+ YOE2+ Mgmt5+ years in user operations/customer success with 2+ years leading teams; experience scaling user operations for platforms, strong analytical and cross-functional skills, music industry/distribution familiarity preferred.
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
1+ YOEHigh school diploma and 1-2 years relevant experience. Performs semi-routine data center installs, cross-connects, testing and queue management following standard operating procedures. Able to work rotating 12-hour shifts and holidays.
EquinixNASDAQ: EQIX: Global provider of data center and digital infrastructure services.
2+ YOEHigh school diploma and 2–4 years of equivalent experience; ability to manage work orders, install and test data center cross-connects, troubleshoot circuits, maintain records, and support customers and projects.