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1,450 customer operations manager jobs at 550 companies in Cupertino, CA

1mo
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Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Persona
Persona: Private identity verification software helping businesses verify people and organizations online.
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
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2w
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Manager, Customer Operations (Walmart)
Bentonville or Walnut Creek
HybridFull Time
Kinder's
Kinder's: Private CPG food manufacturer making seasonings, rubs, sauces, and marinades for consumers and retailers.
5+ YOERequires 5+ years of customer service experience, preferably in Walmart consumer-packaged-goods supply chain or operations, strong communication, organization, problem-solving, Microsoft Office proficiency, and willingness to travel.
LUMINATE, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP
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3w
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Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
Hover
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
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3d
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Sr. Customer Operations Account Manager
San Jose, California, United States
$112k-$192k/yr HybridFull Time
AMD
AMDNASDAQ: AMD: Leader in high-performance computing, graphics, and visualization technologies.
Extensive industry experience managing strategic customer operations, strong supply chain, analytical, communication, relationship-management, and project management skills; bachelor's degree or equivalent experience.
Microsoft Excel, Microsoft PowerPoint, Power BI
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
Affinity
Affinity: AI-first private capital CRM helping private equity and venture capital firms source, manage, and close deals.
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
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2w
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Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
Benchling
Benchling: Private software platform helping biotech R&D teams manage scientific data, experiments, automation, and AI.
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
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1w
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Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
Mixpanel
Mixpanel: Private B2B SaaS behavioral analytics platform serving product, growth, engineering, and data teams.
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
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2w
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Senior Staff Customer Operations Program Manager
Sunnyvale or San Francisco
$175k-$245k/yr OnsiteFull Time
Crusoe
Crusoe: Vertically integrated AI infrastructure and energy.
8+ YOERequires 8+ years in technical program management, strategy and operations, chief-of-staff, or related technology roles; technical AI/cloud product experience; customer operations expertise; and hands-on LLM and AI tooling experience.
GPU, API, LLM, Salesforce, Sigma, Claude Code, Workato, Jira, Teladoc, Calm, MetLife Legal
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2w
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Customer Operations Specialist
San Francisco, California, United States
$100k-$165k/yr HybridFull Time
Binti
Binti: Mission-driven software serving child welfare agencies with workflow, case management, and family-support tools.
2+ YOERequires 2–5 years in renewals, deal desk, customer or sales operations, contracts coordination, or order management; Salesforce administration, analytical, reporting, contract-tracking, and cross-functional coordination skills.
Salesforce, Maxio, Linksquare, DocuSign, Metabase, Sigma
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3w
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Customer Operations Lead
San Francisco or United States
$100k-$250k/yr RemoteFull Time
Hercules
Hercules: Private San Francis software helping businesses build custom apps and websites with AI.
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Stripe, Wispr Flow
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2mo
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Customer Operations
San Francisco, California, United States
OnsiteFull Time
Lassie
Lassie: Private healthtech software automating administrative work for dental and medical practices.
Owning software implementations, coordinating setup and access, strong communication, and identifying process improvements.
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1w
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Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yr OnsiteFull Time
SambaNova Systems
SambaNova Systems: AI infrastructure providing a full-stack platform for enterprises, AI labs, service providers, and sovereign AI initiatives.
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
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3w
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Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
Ramp
Ramp: Finance automation platform for business.
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
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3w
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Manager - Operations
Hayward, California, United States
$80k-$85k/yr OnsiteFull Time
Maersk
MaerskNasdaq Copenhagen: MAERSK-B: Global integrated container logistics and shipping.
Self-motivated operations supervisor with strong communication and customer service skills, flexibility, excellent attendance, and the ability to train and direct on-site staff.
GPS
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3w
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Manager - Operations
Hayward, California, United States
$80k-$85k/yr OnsiteFull Time
Maersk
MaerskNasdaq Copenhagen: MAERSK-B: Global integrated container logistics and shipping.
Supervisory operations experience, strong communication and customer service skills, self-motivation, flexibility, reliable attendance, and ability to work effectively with others.
GPS
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2d
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Customer Business Operations Specialist I
Austin or Santa Clara or North America or Europe
$60k-$81k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Global leader in materials engineering for the semiconductor industry.
1+ YOEBachelor's degree or equivalent experience and 1–3 years in sales operations, customer operations, order management, revenue operations, supply chain, demand planning, or related functions. Requires ERP, Excel, analytical, and communication skills.
ERP systems, SAP, Microsoft Excel
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1w
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Operations Manager
San Francisco, California, United States
$26/hr OnsiteFull Time
Raising Cane's
Raising Cane's: Fast-food chain specializing in chicken finger meals.
3+ YOERequires high school diploma, valid driver's license, and 3+ years of restaurant or retail management experience. Must manage shifts, customer service, safety, cash handling, and multiple priorities.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
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1mo
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Sr Strategy & Operations Manager, Customer Marketing
San Francisco or San Jose
$112k-$215k/yr OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Empowering everyone to create through innovative digital experiences.
7+ YOE7+ years in business/marketing operations or program management in large matrixed organizations; strong communication, influence, and cross-functional collaboration skills.
Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, GenStudio
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Operations Manager
San Francisco, California, United States
$75k-$90k/yr OnsiteFull Time
Planned Companies
Planned Companies: Provides complete facility services.
Field supervisory/management experience in hospitality or janitorial environments; customer-service driven; Microsoft Word/Excel; ability to lift 50 lbs; bilingual English/Spanish preferred.
Microsoft Word, Microsoft Excel
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1w
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Operations Manager
Fremont or Sunnyvale or San Francisco or Oakland or United States
$90k-$93k/yr FieldFull Time
Bon Appétit Management Company
Bon Appétit Management Company: On-site restaurant providing scratch-cooked foodservice management to corporations, universities, museums, and specialty venues.
5+ YOE5+ MgmtBachelor's degree preferred; 5–10 years of progressive management and leadership experience, cost containment, college or university facilities experience, strong communication, planning, customer service, and business skills.
Microsoft Excel, Microsoft Word
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