425 customer operations manager jobs at 147 companies in Smithfield, VA
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Operations Manager
Chester, Virginia, United States
OnsiteFull Time
CTI Resource Management Services: Providing administrative, logistical, and technical support to federal agencies.
4+ YOE4+ Mgmt4 years supervisory experience in a call center/customer service environment required; familiarity with contact center metrics, workforce management, HRIS/LMS, Microsoft Office; strong communication, coaching, and analytical skills.
Microsoft Office, HRIS, LMS, workforce management systems
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
2+ YOE1+ MgmtManage store operations, supervise hourly associates, ensure compliance, drive financial performance; requires supervisory experience and retail or general work experience as described in minimum qualifications.
Leadership and team management skills, customer service and communication abilities, store operations knowledge, computer proficiency, and food safety manager accreditation or completion within 90 days.
Food Lion To-Go, ACIS, CAO, Computer Based Training (CBT)
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, 2 years management experience, strong communication, multitasking, merchandising and front-end operations skills.
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
3+ YOEHigh school diploma or GED typically required; bachelor's degree preferred. Requires 3 years of work experience, 2+ years of leadership experience, collaboration, communication, customer service, and U.S. work authorization.
MSI: Leading supplier of flooring, countertops, and hardscaping surface products.
1+ YOE1+ MgmtSupervisory experience (1–2 years) in warehouse operations, leadership and safety management, basic-intermediate Excel, forklift experience preferred, able to lift up to 70 lbs, strong verbal/written English and customer service skills.
CarMaxNYSE: KMX: Operates a national network of used vehicle retail stores.
Provide customer service, process and audit sales/auction paperwork, manage cash, perform data entry; ability to lift 20 lbs, strong organization and communication skills.
United Parks & ResortsNYSE: PRKS: Operates theme parks, water parks, and animal rescue facilities.
Lead ride operations team, ensure guest and team safety, complete CPR/AED training, lift up to 75lb, communicate effectively, and perform equipment and safety checks.
Customer Experience Supervisor I - Peninsula Twn Ctr
Hampton, Virginia, United States
$20-$25/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
3+ YOE3+ years managing international import operations; bachelor’s preferred; experience with ocean freight, freight forwarding, customs, drayage, transload, Incoterms; strong analytical and communication skills.
Transportation Management Systems (TMS), Microsoft Excel
Hawthorn Senior Living: Operates independent and assisted living retirement communities for seniors.
5+ YOE5+ Mgmt5+ years management experience with operational and financial oversight, recruiting, payroll, budgeting, customer service, strong supervisory skills, confidentiality, and effective English communication.
Virginia Department of Transportation: Operates and maintains the state highway network in Virginia.
Experience in operational budgeting, spend planning, data analysis, contract administration, negotiations, customer service, and financial management systems; knowledge of transportation operations and strategic planning.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience and customer-service skills; ability to lead and coach associates, manage front-end operations, handle transactions, and work nights/weekends/holidays.