701 customer operations manager jobs at 273 companies in Troy, MI
1w
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Customer Operations Manager
Detroit, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or operations experience, high school diploma, Microsoft Office proficiency, communication, problem-solving, organizational, and team leadership skills.
Microsoft Office
3mo
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Operations Manager
Troy, Michigan, United States
$115k-$125k/yr OnsiteFull Time
5+ YOE5+ years operations/branch management in construction/exterior services; strong leadership; customer relationships; P&L ownership; growth mindset.
2w
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Operations Manager
Troy, Michigan, United States
OnsiteFull Time
Organize and execute store stockroom and warehouse operations, manage replenishment and omnichannel processes, supervise back‑of‑house procedures, use analytics to track KPIs, train and develop store teams.
SINT, IPOD, STORE MODE, CC
1w
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Customer Operations Leader- Store Experience
Windsor, Ontario, Canada
OnsitePart Time
1+ YOERequires 1–2 years in customer service, merchandising, or operations; experience leading others; health and safety knowledge; business acumen; flexible scheduling; mobility; and ability to lift up to 40 pounds.
3w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
6d
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Customer Experience Manager
Warren, Michigan, United States
HybridFull Time
3+ YOERequires data-driven customer experience strategy, automotive industry knowledge, cross-functional collaboration, innovation and change management skills; 3–5+ years in automotive operations preferred.
1w
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Portfolio Operations Manager
Dearborn, Michigan, United States
OnsiteFull Time
8+ YOE3+ MgmtHigh school diploma or GED required; bachelor's degree preferred. Requires 8+ years related experience, including 3 years in management or supervision, customer service, budgeting, analysis, negotiation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, Microsoft OneNote, Microsoft Outlook
2w
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Manager, Claims Operations - APD (Field)
Detroit, Michigan, United States
$103k-$198k/yr FieldFull Time
6+ YOE2+ MgmtBachelor's degree or equivalent education/experience; 6 years progressive customer service, operations, military, or leadership experience; 2 years claims handling and management experience; valid driver's license and insurance adjuster license within 6 months.
MVR
1mo
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General Manager – Healthcare Customer Service Operations
Troy, Michigan, United States
$180k-$200k/yr RemoteFull Time
20+ YOE20+ years healthcare contact-center leadership experience, managing 500+ agents; bachelor\u0002s degree or equivalent; strong SLA/KPI, stakeholder, and operational management; Microsoft Office proficiency.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
3w
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CUSTOMER SERVICE OPERATIONS SUPERVISOR- HYBRID
Windsor or Montréal
$73k-$109k/yr HybridFull Time
Supervisory contact-centre experience, proven coaching and development skills, strong analytical and project coordination abilities, advanced Excel and reporting skills, excellent communication and facilitation.
Microsoft Excel, Power BI
3w
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Restaurant Operations Manager
Sterling Heights, Michigan, United States
OnsiteFull Time
Supervise kitchen and dining operations, coach and develop team members, ensure food safety, manage daily revenues/deposits, recruit and resolve customer/employee issues.
3w
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Operations Logistics Manager
Pontiac, Michigan, United States
$70k-$75k/yr OnsiteFull Time
3+ YOE2+ MgmtManage account operations including P&L, payroll, customer satisfaction, safety compliance; 3+ years logistics experience and 2+ years managing staff; HS required, bachelor\u000bpreferable; Microsoft Excel/Word proficiency.
Microsoft Excel, Microsoft Word, Microsoft Office Suite
2mo
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National Customer Care Manager
Windsor, Ontario, Canada
$98k-$120k/yr OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years in customer care/fixed operations/sales/marketing, supervisory experience, bilingual English & French, strong written/verbal communication, knowledge of dealership sales/service/parts.
1w
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Operations Manager
Harrison Township, Michigan, United States
OnsiteFull Time
High school diploma or equivalent, two years of related experience preferred, supervisory and leadership skills, sales and customer service capabilities, analytical ability, and Microsoft Office proficiency.
Microsoft Office Suite, Planogram (POG), Microsoft Excel
2w
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Retail Operations Manager
Windsor, Ontario, Canada
OnsiteFull Time
3+ YOE3+ years retail leadership, full-time availability, flexible schedule including evenings/weekends/holidays, supervisory experience, computer proficiency, strong communication and organizational skills.
3w
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Customer Service Manager - Part-Time
Sarnia, Ontario, Canada
$19/hr OnsitePart Time
Lead front-end operations, ensure safety and compliance, train and support associates, handle customer issues, and perform physical tasks including standing and lifting up to 50 lbs.; must be 16+ and flexible for evenings, weekends, and holidays.
2mo
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Customer Logistics Operations Manager - Troy, MI
Troy, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's in supply chain or equivalent,5+ years LTL/FTL experience,experience with big-box retail,ability to analyze transportation data and produce reports,ERP/WMS and Microsoft Office proficiency,strong communication and critical thinking.
ERP, WMS, Microsoft Office
1w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
1w
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Customer Compliance & Business Execution Manager-Remote (MI)
Southfield, Michigan, United States
RemoteFull Time
5+ YOERequires 5–8+ years in operations, program management, customer management, or business execution; project leadership, analytics, communication, Microsoft Office, Excel, Power BI, and reporting expertise.
Microsoft Office Suite, Microsoft Excel, Power BI
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