229 customer operations manager jobs at 118 companies in Waterloo, NY

3mo
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Operations Manager
Dewitt, New York, United States
$20-$25/hr OnsiteFull Time
KnitWell Group
KnitWell Group: Retailer operating a portfolio of iconic women's fashion brands.
2+ YOE1+ MgmtTwo or more years of specialty retail store operations experience; strong leadership, customer service, and coaching skills; able to manage schedules, floor sets, and brand standards.
POS systems, iPad, handheld devices
1w
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Operations Manager
Rochester, New York, United States
$24-$31/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOERequires 2–3+ years of retail management or relevant experience, financial and inventory management skills, leadership experience, communication and organizational skills, and proficiency with POS systems, Microsoft Office, and Apple devices.
Point of Sale system, Microsoft Office, Apple devices
1mo
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Retail Operations Manager
Geneseo, New York, United States
$20-$39/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3+ years retail leadership or customer-focused experience; full-time availability including evenings, weekends, and holidays; proficiency with computer applications; strong communication, organization, and ability to perform under pressure.
1w
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Waterpark Operations Manager/Lifeguard Instructor
Oswego, New York, United States
$18-$20/hr OnsiteFull Time
Broadwell Hospitality Group
Broadwell Hospitality Group: Operates a portfolio of hotels, restaurants, and entertainment venues.
Operations management experience, leadership and team management skills, high school diploma or equivalent, flexible availability, and ability to lift at least 75 pounds; lifeguard instructor license preferred or required within 3 months.
none
1mo
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Park Operations Manager
Canandaigua, New York, United States
$19-$25/hr OnsiteFull Time, Seasonal
Bristol Mountain Aerial Adventures
Bristol Mountain Aerial Adventures: Operates an outdoor aerial adventure park and zipline canopy tour.
3+ YOE3+ Mgmt3+ years supervisory experience preferred, bachelor\u0002s or equivalent, First Aid and CPR required, ability to work at heights, lift 50 lbs, oversee maintenance, staffing, reservations, and guest services.
1mo
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Partner Operations Coordinator
Victor, New York, United States
$22-$25/hr OnsiteFull Time
Waste Harmonics Keter
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
1+ YOE1–3 years experience in customer service, vendor management, or operations; high school or equivalent; proficiency with Microsoft Excel/Word/Outlook and ERP/CRM (NetSuite, Salesforce); strong communication and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, NetSuite, Salesforce
3w
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Store Operations Manager (GM)
Rochester, New York, United States
$60k-$65k/yr OnsiteFull Time
Insomnia Cookies
Insomnia Cookies: Retail bakery chain specializing in late-night cookie delivery.
3+ YOE3+ years restaurant or retail management, hiring and developing hourly staff, inventory control, local marketing, strong hospitality and customer service, proficiency with MS Outlook/Excel/Teams and ATS, availability for mid-to-late shifts Thurs–Sun; convection oven experience a plus.
Microsoft Outlook, Microsoft Excel, Microsoft Teams, Applicant Tracking System
1w
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Full-Time Customer Service Manager Store #373
Syracuse, New York, United States
$22/hr OnsiteFull Time
Northeast Grocery
Northeast Grocery: Operator of supermarket and grocery store chains.
Must be at least 18 years old; requires basic reading, writing, math, computer, and communication skills. Supervisory training, scheduling, compliance, and front-end operations are required.
Cash register, Telephone system, Scanner, Scale, Ladder
5d
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Full-Time Assistant Customer Service Manager Store #460
Rochester, New York, United States
$19/hr OnsiteFull Time
Northeast Grocery
Northeast Grocery: Operates a network of full-service supermarkets and grocery stores.
Must be at least 18, with basic reading, writing, math, computer, and communication skills; responsible for training associates, customer service, front-end operations, compliance, and staffing.
cash register, telephone system, scanner, scale, ladder
3d
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Director of Operations
Syracuse, New York, United States
$100k/yr FieldFull Time
GDI Integrated Facility Services
GDI Integrated Facility Services: Provides integrated facility maintenance and commercial cleaning services.
7+ YOE7+ MgmtRequires 7+ years of multi-unit, high-volume operations leadership, with strong communication, organization, decision-making, customer service, employee relations, and independent judgment skills.
1mo
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Mgr, Branch Operations I
Moravia, New York, United States
$62k-$76k/yr OnsiteFull Time
Core & Main
Core & MainNYSE: CNM: Distributes products for water, wastewater, and fire protection infrastructure.
Manager with leadership and operations experience; preferred 5+ years distribution center operations, inventory management, purchasing, customer service, process compliance, DOT knowledge, report analysis, and staff coaching.
4d
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Customer Service Associate
Rochester, New York, United States
$18/hr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Global provider of vehicle rental and fleet management services.
3+ YOERequires 3+ years of customer service experience, including operations and sales, plus strong communication, relationship-building, leadership, problem-solving, and decision-making skills.
1mo
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Basketball Operations Co-Op, Fall 2026 (Mid-Atlantic Region)
Syracuse or Philadelphia or Woburn or Pennsylvania or Delaware or New Jersey
$16/hr FieldInternship, Temporary
3STEP Sports
3STEP Sports: Operates youth sports clubs and youth athletic events.
0+ YOEInternship-level role focused on event operations: planning and running weekend basketball tournaments; strong organization, communication, customer service, and willingness to travel; pursuing or recently completed degree in sport management/business/marketing preferred.
1d
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Assistant Manager - Hotel Valet Parking Operations
Syracuse, New York, United States
$20/hr OnsiteFull Time, Part Time
Valet Park of America
Valet Park of America: Provides professional valet parking and shuttle transportation services.
Requires a valid Class D driver's license held for at least one year, approved driving record, customer service experience, fluent English, transportation, and availability for nights, weekends, and holidays.
1mo
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Retail Manager - Operations
Victor, New York, United States
$62k-$62k/yr OnsiteFull Time
Bass Pro Shops
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
3+ YOE3+ years retail management experience overseeing sales departments; skills in merchandising, inventory control, pricing, staff selection/development, customer service, basic financial calculations, reporting, and use of POS/inventory systems.
1w
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Seasonal Customer Service Associate
Rochester, New York, United States
$18/hr OnsiteFull Time, Temporary
Hertz
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
3+ YOERequires 3+ years of customer service experience, including operations and sales. Strong communication, relationship-building, leadership, problem-solving, and decision-making skills required.
2mo
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Branch Manager
Rochester, New York, United States
$62k-$104k/yr OnsiteFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
4+ YOE2+ MgmtManages branch operations, drives sales and profitability, leads staff, ensures compliance and customer service excellence.
Microsoft Office, Internet, Email
1w
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Customer Experience Lead - Full Time
Rochester, New York, United States
$17/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
One or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
3mo
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General Manager
Rochester, New York, United States
$100k-$120k/yr OnsiteFull Time
FleetGenius
FleetGenius: Provides sustainable lifecycle management and refurbishment for waste containers.
Lead onsite operations; manage a diverse team; ensure safety and customer service; oversee scheduling, procurement, OSHA compliance, and P&L.
Welding equipment, Microsoft Office
1d
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Sales Operations Coordinator
Rochester, New York, United States
$65k-$85k/yr OnsiteFull Time
QED Technologies
QED Technologies: Develops and manufactures precision optics polishing and measurement systems.
3+ YOEBachelor's degree required and 3+ years in sales operations, inside sales, customer service, account coordination, order management, or related support. CRM and Microsoft Office experience required; fluent English required.
CRM, Microsoft Office, Enterprise Resource Planning (ERP), Machine Order Process (MOP), Order Summary Review (OSR)