29 customer programs manager jobs at 26 companies in Albion, NY
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Customer Program Manager
Rochester or Rochester
$80k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
1mo
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Manager - Customer Funded Development
Binghamton or Rochester or Kirkwood
$130k-$168k/yr OnsiteFull Time
10+ YOEBachelor's in engineering, 10+ years utility engineering/planning experience, leadership of multidisciplinary teams, NYISO interconnection experience, strong communication and stakeholder management; PMP preferred.
3w
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
2w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Customer Experience Manager
Rochester, New York, United States
$118k-$150k/yr OnsiteFull Time
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
4w
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Senior Program Manager
Buffalo, New York, United States
$120k-$150k/yr OnsiteFull Time
7+ YOEBachelor's in engineering or business, 3+ years program management (7+ years professional experience), leadership and customer communication skills, knowledge of Earned Value Management, experience with operations/supply chain/engineering and proposals.
Earned Value Management
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Fraud Customer Experience Business Partner
Buffalo or Boston or Baltimore or Washington or Wilmington or New York or Bridgeport or Burlington
$90k-$149k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
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Project Manager
Rochester, New York, United States
FieldFull Time
3+ YOE2+ MgmtHigh school diploma, 2 years management in service industry, 3 years janitorial operational experience, business-level English, strong customer service, hiring/training and scheduling experience.
1w
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Project Manager
North Tonawanda, New York, United States
$50k-$100k/yr FieldFull Time
Project management experience in industrial/manufacturing/utilities environments; familiarity with ERP, CAD/CNC workflows; strong organization, communication, and customer-facing skills; willingness to travel up to 75%.
ERP, CAD, CNC
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Event Manager - Rochester (NY)
Rochester, New York, United States
$25/hr OnsiteMultiple Commitments Available
1+ YOE1+ year event management experience or relevant degree preferred; must lead onsite teams, provide exceptional customer service, manage logistics and inventory, use a personal laptop, and preferably hold a valid driver’s license.
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Principal, Program Management (40141)
Melbourne or Rochester or Chantilly
$134k-$284k/yr OnsiteFull Time
12+ YOEBachelor's degree with 12+ years (or equivalent experience), active Top Secret/SCI clearance, program and proposal management, subcontractor oversight, risk management, budget and schedule control, customer engagement.
3w
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Client Service Project Manager
Buffalo, New York, United States
$73k-$100k/yr OnsiteFull Time
3+ YOE3–5 years customer-facing or project management experience preferred; bachelor’s in design or project management preferred; able to read blueprints, manage accounts, coordinate cross-functional teams, travel as needed.
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HVAC Service Project Manager
Rochester, New York, United States
$60k-$80k/yr OnsiteFull Time
Associates degree or equivalent HVAC experience, strong customer-service and communication skills, ability to quote HVAC repairs, 10+ years technical HVAC experience preferred, proficiency with Microsoft Word and Excel.
Microsoft Word, Microsoft Excel
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Sr. Quality Program Manager, Customer Defect Tracking & Resolution
Rochester or New York or United States
$118k-$177k/yr HybridFull Time
7+ YOEBachelor’s in engineering, 7+ years in quality/manufacturing engineering, experience managing customer complaints/defect tracking in regulated environments, QMS/CAPA/RCA/FMEA knowledge, cross-functional leadership, KPI and data analysis skills.
Salesforce, ServiceNow, TrackWise, Jira, QMS, CAPA, RCA, FMEA
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FT Framing Manager
Amherst, New York, United States
$18-$23/hr OnsiteFull Time
Manage and coach framing team, drive custom framing sales, execute inventory and safety programs, assist with hiring/training, and support store operations and KPIs.
6d
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Aquatics Coordinator
Bowmanville or Newcastle or Courtice
$75k-$92k/yr OnsiteFull Time
1+ YOEDiploma in recreation or related field,1-3 years aquatics program and supervisory experience,National Lifeguard/Swim Instructor/First Aid/CPR certifications,Ontario Class G driver’s licence,knowledge of relevant legislation and customer service.
Office 365, Microsoft SharePoint, Microsoft Teams, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Active
1mo
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Housing Compliance Specialist / Local Contract Specialist
Buffalo or Rochester
$39k-$70k/yr OnsiteFull Time
3+ YOEAssociates degree and 3+ years regulatory experience; proficiency with Microsoft Office (Excel, Word); strong organizational, written and verbal communication, time-management, and customer-service skills.
Microsoft Office, Microsoft Excel, Microsoft Word
1w
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Site Director
Webster, New York, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing business units in automation or project-based manufacturing, strong technical background, experience across project lifecycle, team leadership, financial and customer-facing skills; undergraduate engineering degree preferred.
3mo
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Assistant Store Manager - Lyndonville, NY
Lyndonville, New York, United States
$20-$22/hr OnsiteFull Time
Customer service focus, store operations, enrollment in rewards program, cash handling, scheduling, and basic math; high school diploma; 40 hours/week including weekends; valid driver’s license; Serve Safe preferred.
POS system, Cash handling, Lottery terminals
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