94 customer programs manager jobs at 66 companies in Aurora, OH
2mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Manager, Business & Programs (Cleveland Monsters Practice Facility)
Strongsville, Ohio, United States
$55k/yr OnsiteFull Time
3+ YOEBachelor's preferred; 3+ years program management or sports/facility operations experience; strong organization, customer service, communication, and scheduling skills; proficiency with business software; willingness to work nights, weekends, and holidays.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
2mo
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Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1d
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Customer Service Manager/CRM Contract Manager
Cleveland, Ohio, United States
$40/hr OnsiteFull Time
5+ YOE3+ MgmtRequires 5 years of business, management, or public administration training or experience; or an undergraduate program plus 36 months supervisory, administrative, managerial, planning, research, or policy experience.
Customer Relationship Management (CRM), Computer Literacy
2w
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
4w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
3w
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Program Manager
Salem, Ohio, United States
OnsiteFull Time
1+ YOERequires 1–3 years of project or operations management, project planning, customer service, negotiation, problem-solving, contract and finance skills, MS Office proficiency, and a high school diploma or GED. U.S. citizenship required.
Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Technology Transition Program Manager (015-26) - Youngstown, OH
Youngstown, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's degree in engineering or related field,5+ years leading technical programs,experience with government customers and manufacturing,ability to obtain security clearance,strong communication and stakeholder management skills.
3mo
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Project Manager
Streetsboro, Ohio, United States
OnsiteFull Time
Project management of restoration projects; knowledge of restoration/insurance; Xactimate; communicate with adjusters, customers, subcontractors; valid driver’s license; background check clearance.
Xactimate
3mo
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Project Manager
Macedonia, Ohio, United States
$25-$35/hr OnsiteFull Time
Manage daily construction, quality control, site visits, coordinate crews and vendors, ensure on-time, on-budget projects; strong customer service, organization, communication, problem-solving; requires driver’s license.
Project Management Software, Mobile Tools
1mo
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Project Manager
Medina, Ohio, United States
OnsiteFull Time
3+ YOE3–5 years facilities/property management experience, phone-based customer service skills, strong computer/CRM proficiency, Bachelor\u0002s in Business preferred or 5–7 years equivalent, PMP a plus.
CRM
12h
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Residential Construction Project Manager
Medina, Ohio, United States
$50k-$100k/yr OnsiteFull Time
Experience in sales-driven customer service and managing projects, teams, and customer relationships; strong communication, organization, and time management skills; Microsoft Office and computerized sales systems proficiency.
Microsoft Office, RFMS
3w
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Scheduling & Customer Experience Coordinator
Solon, Ohio, United States
$55k-$60k/yr OnsiteFull Time
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Moraware
2d
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Senior Project Manager
Cleveland, Ohio, United States
OnsiteFull Time
9+ YOEBachelor’s degree preferred; 9+ years with custom curtain wall, unitized wall, structural glass, or architectural metal panels; Microsoft Office Suite and project management software proficiency; driver’s license required.
Microsoft Office Suite, MS Project
3w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
2w
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Construction Project Production Manager
Brook Park, Ohio, United States
FieldFull Time
1+ YOERequires 1–3 years of construction management experience, valid driver's license, strong customer service, communication, organization, interpersonal, and problem-solving skills.
15h
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Construction Project Manager
Cleveland, Ohio, United States
$50k-$60k/yr FieldFull Time
1+ YOERequires 1–3 years of construction management and window measurement experience, valid driver's license, strong communication and organizational skills, professionalism, customer service, and problem-solving abilities.
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