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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
1w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
3w
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Sr. Customer Solutions Manager, FSI Capital Markets
Boston or Atlanta or New York or Chicago or San Francisco
$154k-$208k/yr OnsiteFull Time
7+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, bachelor’s in STEM or business, travel up to 30%, strong change management and communication skills.
AWS Services
1mo
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
1mo
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Customer Care Area Manager
Plainfield or Schaumburg
$65k-$120k/yr OnsiteFull Time
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry, and failure analysis; valid driver's license and clean driving record; intermediate to advanced Microsoft Office/Excel skills; ability to lift >50 lbs.
Microsoft Office, Microsoft Excel
2w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
1mo
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Customer Onboarding Manager (BE)
Ghent or Limburg or London or Chicago or Belgium or Europe
FieldFull Time
Experience in transport/logistics operations or SaaS implementation, ability to configure TMS and deliver training, fluent Dutch and English, valid driver’s license, regular travel across Belgium.
Transport Management Platform (TMS)
1mo
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Customer Relations Project Manager
Lockport or Chicago
$53k-$73k/yr HybridFull Time
3+ YOE3+ years related experience, strong interpersonal and communication skills, knowledge of ERP systems (SAP, Oracle, PeopleSoft), project leadership, bachelor's degree preferred.
ERP, SAP, Oracle, PeopleSoft
3mo
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Customer Coordinator / junior Project Manager
Schaumburg, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Customer coordination and technical product support in a manufacturing environment; SAP/Oracle ERP systems; SQL; project coordination; travel 10-20%.
SAP, Oracle ERP, SQL
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
2w
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Manager, Duty Drawback & Trade Recovery Programs
Fond du Lac or Mettawa
$103k-$144k/yr HybridFull Time
7+ YOEBachelor's in supply chain/business/finance/international trade,7+ years duty drawback/customs compliance experience,3+ years preparing U.S. drawback claims,ACE and customs entry analysis,Duty Drawback Software,advanced Excel,project leadership.
ACE, Duty Drawback Software, Microsoft Excel, SAP, Power BI, SQL
2w
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
2w
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Program Manager
Schaumburg, Illinois, United States
$110k-$140k/yr OnsiteFull Time
8+ YOEBachelor's in engineering, 8+ years program management experience (preferred in connector industry), customer engagement, program budgeting, risk management, DFM, and ability to read technical drawings; proficiency with project management tools and Microsoft Office.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Customer Marketing Manager
Chicago, Illinois, United States
$105k-$120k/yr OnsiteFull Time
7+ YOE7+ years customer marketing/lifecycle experience in B2B SaaS, strong storytelling and writing, experience with customer advocacy programs and HubSpot, bachelor's degree in related field.
LOIS, HubSpot
2mo
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Technical Program Manager - Customer Platforms & D365
Chicago, Illinois, United States
HybridFull Time
12+ YOEEnterprise tech program leadership; D365, digital platforms, CRM integrations; Agile/SAFe delivery; 12+ years preferred.
Dynamics 365, CRM, Agile, SAFe, Delivery governance
1d
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Senior Manager, CRM Programs
Northbrook, Illinois, United States
HybridFull Time
8+ YOE3+ Mgmt8+ years in CRM or marketing strategy with 3+ years managing teams; expertise in CRM strategy, customer lifecycle, personalization, analytics, and cross-functional leadership; bachelor’s degree preferred.
1mo
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Principal Program Manager
Chicago, Illinois, United States
$157k-$206k/yr HybridFull Time
10+ YOE10+ years program management experience delivering complex data/cloud programs for Fortune 500 customers; trusted advisor to C-suite; experience in data warehousing, BI, cloud, executive communication, and risk/roadmap management.
Snowflake, Agentic AI
1d
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Program Manager, DFR - Chicago
Chicago, Illinois, United States
$145k-$180k/yr OnsiteFull Time
Experienced customer-facing program manager with law enforcement or military background, technical aptitude, program delivery, risk and budget management, strong communication and analytical skills; FAA Part 107 encouraged.
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