75 customer programs manager jobs at 52 companies in Cleveland, OH
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Manager, Business & Programs (Cleveland Monsters Practice Facility)
Strongsville, Ohio, United States
$55k/yr OnsiteFull Time
3+ YOEBachelor's preferred; 3+ years program management or sports/facility operations experience; strong organization, customer service, communication, and scheduling skills; proficiency with business software; willingness to work nights, weekends, and holidays.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
1mo
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Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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Manager of Operations & Customer Service
Akron, Ohio, United States
$62k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree and 7+ years property management experience (3+ years supervisory). Public Housing Management Certification required within 1 year. Valid Ohio driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0...
HUD systems
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Academy & Public Programs Coordinator
Cleveland, Ohio, United States
$35k-$40k/yr OnsiteFull Time
Bachelor's in music, music education, arts administration, or business management preferred (or equivalent administrative experience). Proficient with Microsoft Office 365 and database management; strong communication and customer-service skills; 1–2 years admin experience preferred.
Microsoft Office 365, Outlook
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
4w
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Customer Program Manager
Mentor, Ohio, United States
OnsiteFull Time
1+ YOEAssociate degree or equivalent,1-2 years manufacturing experience,ability to direct projects,read technical drawings,strong organizational and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
2mo
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Senior Program Manager 007-26- Mentor, OH
Mentor, Ohio, United States
HybridFull Time
10+ YOEProgram management for customer projects, DoD experience preferred, leadership and supervisory experience, ability to develop SOWs and cost proposals, oversee teams, and generate follow-on business; masters +10 yrs or bachelors +15 yrs required.
E-Verify
2mo
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Project Manager
Streetsboro, Ohio, United States
OnsiteFull Time
Project management of restoration projects; knowledge of restoration/insurance; Xactimate; communicate with adjusters, customers, subcontractors; valid driver’s license; background check clearance.
Xactimate
2mo
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Project Manager
Macedonia, Ohio, United States
$25-$35/hr OnsiteFull Time
Manage daily construction, quality control, site visits, coordinate crews and vendors, ensure on-time, on-budget projects; strong customer service, organization, communication, problem-solving; requires driver’s license.
Project Management Software, Mobile Tools
2w
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Project Manager
Medina, Ohio, United States
OnsiteFull Time
3+ YOE3–5 years facilities/property management experience, phone-based customer service skills, strong computer/CRM proficiency, Bachelor\u0002s in Business preferred or 5–7 years equivalent, PMP a plus.
CRM
6d
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Scheduling & Customer Experience Coordinator
Solon, Ohio, United States
$55k-$60k/yr OnsiteFull Time
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Moraware
1w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
2d
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Construction Project Production Manager
Brook Park, Ohio, United States
FieldFull Time
1+ YOERequires 1–3 years of construction management experience, valid driver's license, strong customer service, communication, organization, interpersonal, and problem-solving skills.
2mo
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Accessibility Manager
Cleveland, Ohio, United States
$3k/yr HybridContract
Experience providing customer service; working knowledge of support for people with disabilities; living with disability preferred.
Google Workspace, Slack, Mailchimp, Video conferencing
2mo
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Wellness Strategy Manager
Independence, Ohio, United States
$50k-$55k/yr OnsiteFull Time
Customer service experience; BA/BS preferred; insurance brokerage/employee benefits and health/wellness/ hospitality exp. preferred; account/project management experience; ability to travel; excellent communication and organization.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Salesforce.com
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
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