Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
540 customer programs manager jobs at 343 companies in Hell's Kitchen, NY
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Manager, Voice of Customer Programs
Long Island City, New York, United States
$81k-$135k/yr OnsiteFull Time
6+ YOELead voice of customer programs; manage NPS/CSAT; analyze data; partner with analytics; 6-8 years in customer research; experience with Medallia/Qualtrics; strong PM.
Medallia, Qualtrics, Adobe Creative Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, XD, Figma, Canva
1w
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Customer Programs Manager, Co-Marketing & Measurement
San Francisco or New York City
$255k-$320k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent experience; co-marketing, agency, demand generation, paid social, measurement, stakeholder reporting, and customer marketing experience. 7+ years in B2B SaaS marketing preferred.
Claude, Salesforce
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Product Programs Experience Manager
Westfield, New Jersey, United States
$58k-$60k/yr HybridFull Time
4+ YOE4+ years customer service/volunteer/program management experience; Bachelor’s degree or equivalent experience; experience with training, case management, and volunteer engagement; valid driver’s license and ability to lift 30 lbs.
Salesforce, Smart Cookie, Digital Cookie, M2, Rallyhood, gsConnect, Chatter
1mo
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Supervisor Energy Efficiency Residential Programs
Wall, New Jersey, United States
$93k-$125k/yr HybridFull Time
3+ YOEBachelor's preferred; minimum 3 years supporting or managing energy efficiency programs; supervisory experience preferred; proficiency with Microsoft Office; strong communication, organization, and customer service skills; occasional evenings/Saturday availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook
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Sr. Customer Solutions Manager
Jersey City or Arlington or New York or Herndon
$154k-$229k/yr OnsiteFull Time
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.
AWS
1d
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Customer Delivery Manager
Barker or West Palm Beach or Hawesville or New York City
$150k/yr FieldFull Time
5+ YOEBachelor's degree in engineering, construction management, or related technical field; 5–10 years in project delivery, design coordination, construction, or technical program management; data center or mission-critical experience preferred.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
3mo
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Customer Activations Manager
New York, New York, United States
$93k-$139k/yr OnsiteFull Time
3+ YOE3+ years in implementation, customer success, or project management in B2B SaaS; strong PM and stakeholder management; payroll/HR tech experience; builder mindset; high initiative.
Payroll platforms, HRIS systems, QuickBooks, Xero
1w
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Care Coordination Programs Manager
New York City, New York, United States
$59k-$95k/yr OnsiteFull Time
5+ YOE2+ MgmtBA/BS and 5 years of relevant experience, or an advanced degree with 3 years; 2 years of supervisory experience required. Strong organizational, communication, customer service, and MS Office skills required.
eCW, eSHARE, eICARE, Healthix, PSYKE, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Success Manager
New York City, New York, United States
$92k-$116k/yr OnsiteFull Time
2+ YOERequires 2+ years of project management experience in clinical research, eCOA/ePRO, clinical technologies, or CRO settings; critical thinking, project planning, budget management, documentation, and cross-functional coordination skills.
Asana
1mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
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Program Manager, Customer Engagement & Community
New York, New York, United States
$160k-$240k/yr HybridFull Time
5+ YOE5+ years in customer marketing, community, advocacy, events, research, or program management (SaaS/AI preferred). Strong program management, customer relationship skills, and ability to scale engagement programs; experience with Notion, Asana, Airtable, Salesforce a plus.
Notion, Asana, Airtable, Salesforce
3w
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Customer Delivery Manager
New York City, New York, United States
$88k/yr OnsiteFull Time
Experienced IT service management professional with leadership experience, ITIL training, bachelor’s degree or equivalent, advanced Excel/PowerPoint skills, SAP/ServiceNow familiarity, and strong communication and analytical ability.
Microsoft Excel, Microsoft PowerPoint, SAP, Microsoft Office, Microsoft Teams, ServiceNow
2d
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Customer Implementation Manager
Charlotte or The Woodlands or Florham Park
$87k-$110k/yr OnsiteFull Time
Experience leading logistics or supply chain implementations and multi-stakeholder projects; knowledge of international supply chains; project management certification or equivalent; proficiency with MS Project, Excel, and PowerPoint.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
1d
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Customer Implementation Manager
Charlotte or Florham Park
$87k-$110k/yr OnsiteFull Time
Experience leading logistics or supply chain implementations and multi-stakeholder projects; knowledge of international supply chain operations; strong customer engagement, communication, problem-solving, and prioritization skills; PMP, ACP-PMI, equivalent certification, or equivalent education and experience.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
2w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2mo
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Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
6d
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Senior Manager, Customer Success
New York City, New York, United States
$180k-$220k/yr HybridFull Time
10+ YOE10+ years in customer success, client delivery, strategic account management, program management, ad tech, martech, or related work; requires enterprise relationship ownership, programmatic media expertise, and strong communication.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Customer Engagement Program Manager - Scale Team
Munich or New York City
HybridFull Time
3+ YOERequires 3–5 years of programmatic execution and post-sales customer journey experience, industry and domain expertise, AI and technical fluency, stakeholder management, scaled engagement experience, and a technical or business degree. Native-level German required.
Process Intelligence Platform, Process Intelligence Graph, AI, copilots, intelligent agents
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