2d
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Customer Programs and Communications Specialist (5B.26)
Big Bear, California, United States
$77k-$128k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years in utility/customer programs or related field, California driver license, experience with energy efficiency and regulatory processes, strong writing and Microsoft Office skills.
Microsoft Office
1mo
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
5+ YOETechnical degree with 5+ years aerospace/defense customer management; program management experience; SAP knowledge; travel up to ~10%.
SAP
1w
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
5+ YOETechnical degree,5+ years aerospace/defense customer management experience,program/project leadership,customer engagement,analytical skills,and strong SAP competence.
SAP
1w
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Recreation Programs / Services Coordinator-Senior Center (Part Time)
Carlsbad, California, United States
$23/hr OnsitePart Time
1+ YOEHigh school diploma/GED and at least 1 year comparable recreation or public-facing experience; strong customer service, program coordination, staff oversight, communication, and computer skills.
Microsoft Suite
2mo
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Incentive Programs Analyst
Carlsbad, California, United States
$75k-$90k/yr OnsiteFull Time
4+ YOE4+ years managing customer contracts or channel incentive programs; proficiency with Salesforce and Oracle; advanced Excel (pivot tables, XLOOKUP, Power Query); Power BI/Tableau literacy; strong analytical, auditing, and SOP documentation skills.
Oracle, Salesforce, Power BI, Tableau, Microsoft Excel, pivot tables, XLOOKUP, Power Query, CLM, CIM
1mo
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Customer Service Project Manager
Ontario, California, United States
$90k-$132k/yr OnsiteFull Time
2+ YOE2+ years project management experience in technical/engineering work; proficiency with Microsoft Excel and CAD; knowledge of ASME, NFPA, DOT, CGA codes; piping/materials knowledge; ability to manage projects end-to-end and travel up to 25%.
CAD, Microsoft Excel
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
5d
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Sr. Manager, Customer Experience Strategy
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ MgmtMinimum 8 years in CX, journey management, or related strategy; 3+ years supervisory experience; bachelor’s degree preferred; expertise in journey mapping, analytics, and stakeholder influence.
5d
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Sr. Manager, Customer Experience Strategy
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer experience strategy or related field, 3+ years supervisory experience, bachelor\u0002s degree preferred, deep journey-mapping and analytics expertise, strong cross-functional influence and leadership.
3mo
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Customer experience manager
Escondido, California, United States
$18-$23/hr OnsitePart Time
Manage front-end operations, omnichannel processes, shrink and safety programs, cash reconciliation, inventory tasks, and train/coach store team; retail management experience preferred.
2mo
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Program Manager
Redlands or Fontana or Rancho Cucamonga
OnsitePart Time
1+ YOE1+ MgmtProgram Manager overseeing center operations, staff development, and student progress to ensure quality customer experience.
Microsoft Word, Tablet computers
2w
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Program Manager
Ontario, California, United States
$80k-$140k/yr OnsiteFull Time
4+ YOEAssociate's or Bachelor's in Engineering/Business or equivalent experience, 4+ years program/project management or production planning in aerospace/defense/advanced materials, ERP and customer portal experience, proficiency with Microsoft Project/Smartsheet/Jira/Microsoft Excel, ability to obtain U.S. security clearance.
ERP, customer portals, Microsoft Project, Smartsheet, Jira, Microsoft Excel, PLM systems, CAD
2mo
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Program Management Manager
Brea, California, United States
$118k-$125k/yr OnsiteFull Time
10+ YOE2+ MgmtBachelor's degree in related field; 10+ years in program management; 2+ years leading teams; manufacturing/EMS experience; strong customer relations and Excel skills.
Microsoft Office (Excel, Word, PowerPoint)
1mo
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Program Manager II (SSO Division – Location: Irvine, CA)
Irvine, California, United States
$104k-$174k/yr OnsiteFull Time
8+ YOEManages and is accountable for program performance including schedule, cost, resources, risk, and customer commitments.
Microsoft Project, PM software, Excel, PowerPoint
3w
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Supervisor, Customer Support
Irvine or San Jose or California or Colorado or New York or United States
$61k-$82k/yr OnsiteFull Time
Bachelor’s degree or equivalent experience managing multilingual customer service operations; experience running training/quality programs; strong communication, organizational skills; working knowledge of CRM/CCaaS and Microsoft Office; practical familiarity with AI in support.
CRM, CCaaS, Microsoft Office, Office 365, Salesforce, Zendesk, Genesys, Amazon Connect, NICE, Verint, Dialogflow, Lex, Azure OpenAI, Power BI, Tableau
1w
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Project Manager-Plant Operations
Fontana, California, United States
$81k-$135k/yr OnsiteFull Time
3+ YOE3+ years project management experience (precast or building materials preferred), bachelor’s in civil engineering or construction management preferred, experience with BOMs, estimating, CRM, scheduling, safety and customer communication.
Customer Relationship Management (CRM)
2mo
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Project Manager II
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
5+ YOE5-10 years project management experience; strong communication skills; PMP preferred; MS Office proficiency; change and customer relations experience.
Microsoft Office
1mo
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Mitigation Manager
Murrieta, California, United States
$75k-$140k/yr OnsiteFull Time
Lead a mitigation team, strong customer service, English fluent, valid driver’s license, willing to work nights/weekends/overtime.
1w
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Attraction & Transportation Enhancement and Compliance Manager - San Diego Zoo Safari Park
Escondido, California, United States
$87k-$98k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years supervisory and customer service management experience; responsible for compliance, team leadership, process improvement, budgeting, and guest service program development. IAAPA certification preferred; bachelor's degree in related field preferred.
2mo
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VP, Treasury Operations Onboarding Manager
Escondido or Santa Ana or Beverly Hills or Gardena
$101k-$169k/yr OnsiteFull Time
8+ YOE8+ years back-office banking; 5+ years risk/controls; Treasury Management knowledge; customer service; strong communication; organizational skills; attention to detail; HS diploma
Business Online Banking, ACH Origination, FTP integrations, Treasury Management systems
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