16 customer programs manager jobs at 14 companies in Waterloo, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team or program leadership experience required.
Power BI, CRM, PSA
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team, program, or cross-functional leadership experience.
Power BI, CRM, PSA
4w
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Customer Experience Coordinator
Marshalltown, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and coach associates, promote loyalty programs, handle POS coverage, and deliver excellent customer service.
POS
1mo
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Senior Project Manager
Charles City, Iowa, United States
OnsiteFull Time
5+ YOEDegree in Chemistry/Chemical Engineering (advanced preferred),5+ years pharma experience,project leadership for new product development,customer relationship management,cGMP familiarity,and strong project management skills.
Windows
4w
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Project Manager - low voltage 100% travel - Data Center
Cedar Rapids, Iowa, United States
$90k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtManage low-voltage construction projects, lead project staff, ensure safety/quality/financial performance, interpret blueprints, and manage customer relationships; 5+ years supervisory and technical telecom/construction experience.
Microsoft Word, Microsoft Excel, Microsoft Project, punch tool, 110 block, 66 block blade, 6/8 position combo crimp tool, Krone, 3M, BIX, butt set, volt-ohmmeter, 4-pair continuity tester, 5-gang punch tool
3d
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Disaster Restoration Project Manager
Cedar Rapids, Iowa, United States
$55k-$80k/yr FieldFull Time
Leads restoration projects from start to finish, coordinating customers, crews, subcontractors, materials, documentation, change orders, quality inspections, and project completion.
3w
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Implementation Project Manager - Asset & Ticket Management
Cedar Rapids or Mandan
HybridFull Time
5+ YOE5+ years telecom/broadband experience preferred; strong Excel/MS Office skills; experience with software implementation, data analysis, customer communication, and API familiarity. High school diploma required; related degree preferred.
iVUE, Microsoft Excel, Microsoft Office, API
4d
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Director, Services Lead - Automation & Digital Transformation
Cedar Rapids, Iowa, United States
$121k-$172k/yr HybridFull Time
10+ YOERequires 10+ years in program management, service delivery, customer-facing technical solutions, or digital transformation; cross-functional leadership, customer engagement, financial awareness, and technical fluency in data, cloud, analytics, or automation.
Azure
2mo
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Assistant Store Manager
Marshalltown, Iowa, United States
OnsiteFull Time
2+ YOELead store team, manage sales and customer service, and assist in hiring and training. Bilingual candidates encouraged; certifications in industry-related programs preferred.
POS systems, inventory management, Microsoft Office
4w
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
1mo
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Project Coordinator
Evansdale, Iowa, United States
OnsiteFull Time
High school diploma/GED required (AA preferred); 0-2 years customer service or business experience preferred; proficiency with Microsoft Office; strong communication, organization, and problem-solving skills; ability to learn proprietary software.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, PQM, POETS, OMS
2mo
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Bilingual (German/English) Client Program Specialist
Hiawatha, Iowa, United States
RemoteFull Time
Bilingual German/English, strong client-facing communication, detail-oriented, ability to manage multiple cases, preferred 2+ years in client-facing or program administration roles, familiarity with marketing analytics and co-op program guidelines.
1mo
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Client Program Specialist
Hiawatha, Iowa, United States
OnsiteFull Time
Client-facing program administration with strong communication, attention to detail, case management, and familiarity with data analysis and co-op marketing guidelines; 2+ years preferred.
1mo
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Shift Leader
Charles City, Iowa, United States
$14-$15/hr OnsiteFull Time
Willingness to learn management skills through training program; ability to lead shift operations, provide customer service, and work in a fast-paced restaurant environment.
3w
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Associate Director , Advanced System Tools - Program Chief (Onsite)
Cedar Rapids, Iowa, United States
$157k-$299k/yr OnsiteFull Time
12+ YOEU.S. citizen able to obtain security clearance; STEM degree with 10–12+ years experience; avionics and test system architecture, DO-178B/C and tooling certification experience; program leadership and customer interaction skills.
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