240 customer programs manager jobs at 112 companies in Kent, WA
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Sr. Manager of Programs
Everett, Washington, United States
$135k-$185k/yrOnsiteFull Time
Wipro Givon USA: Manufacturer of precision metallic components for the aerospace industry.
8+ YOE5+ Mgmt8+ years in aerospace/manufacturing; 5+ years leading customer programs; Bachelor’s degree in Business, Engineering, Operations or related field; strong PM skills and ERP/MRP proficiency
MiiR: Design-forward brand creating premium reusable drinkware and coffee tools
7+ YOE7+ years managing major retail or distributor accounts with P&L responsibility, experience with EDI/POS data and trade promotion processes, executive communication and cross-functional program delivery skills.
Principal Customer Experience Program Manager (200045465)
Redmond, Washington, United States
OnsiteFull Time
MicrosoftNASDAQ: MSFT: Global provider of software, cloud, and AI technology solutions.
Lead customer experience programs across products and services; requisition ID provided. Role requires senior program management expertise and cross-functional collaboration.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE5+ Mgmt5+ years leadership hiring/development, 7+ years senior customer-facing experience, strong technical cloud/AI knowledge, excellent communication and program leadership, willingness to travel 25-35%.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's in related field or equivalent experience,6+ years tech/cloud/program management experience,1+ year customer-facing experience,ability to pass Microsoft Cloud Background Check; familiarity with LLMs and cloud engineering preferred.
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Sr. Principal Customer Risk & Retention Strategy Manager
Bellevue, Washington, United States
$175k-$240k/yrRemoteFull Time
Smartsheet: Enterprise SaaS platform for collaborative work management and automation.
15+ YOE5+ Mgmt15+ years in customer success/sales with retention strategy experience, 5+ years people/program management, bachelor\u0002s degree (MBA preferred), strong analytics and forecasting, experience with churn mitigation and cross-functional execution, willing to travel periodically.
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City or Canada
OnsiteFull Time
Absolute Security: Provides self-healing endpoint security and zero trust networking solutions.
3+ YOE3+ years in customer or customer-success marketing; experience with Gartner Peer Insights/G2; building customer reference and review programs; strong project management, event planning, cross-functional collaboration, and writing skills.
UiPathNYSE: PATH: Provides robotic process automation software for enterprise workflow automation.
8+ YOE2+ Mgmt8+ years in content marketing or customer advocacy, 2+ years managing people, hands-on video production, program management, customer-facing interview skills, experience using AI tools for content, authorized to work in the US.
Senior Technical Program Manager, Customer Terminal and RF Ground Stations
Seattle, Washington, United States
$198k-$277k/yrOnsiteFull Time
Blue Origin: Develops reusable rockets and systems for human spaceflight.
7+ YOEBachelor's in engineering, 7+ years technical program management experience in hardware/embedded/telecom/aerospace, proficiency coordinating cross-functional teams, strong communication and analytical skills.
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yrHybridFull Time
JacobsNYSE: J: Global provider of professional engineering and technical services.
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
Creation Technologies: Provides electronics manufacturing services for original equipment manufacturers.
4+ YOEBachelor's or equivalent, 4+ years EMS or relevant industry experience, strong electronics manufacturing and program management skills, customer advocacy, and proficiency in MS Office and MS Project.
Microsoft Excel, Microsoft Teams, Microsoft Outlook, Microsoft PowerPoint, MS Project
Quickparts: Provider of on-demand custom manufacturing and prototyping services.
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
NestléSIX Swiss Exchange: NESN: Produces and sells a wide range of food and beverages.
8+ YOE3+ MgmtBachelor's degree,8+ years B2B sales or general management experience,3+ years national program management and complex contract negotiation,financial acumen,RFP knowledge,executive presence.
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.