6d
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Customer Engagement Programs Lead
San Francisco or Dallas or Seattle or Boston
$169k-$241k/yr RemoteFull Time
7+ YOEBachelor's degree and 7+ years in customer success, loyalty marketing, or strategic engagement programs with executive engagement, program design, data interpretation, and CRM proficiency.
Salesforce, HubSpot
2mo
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Sr. Manager of Programs
Everett, Washington, United States
$135k-$185k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years in aerospace/manufacturing; 5+ years leading customer programs; Bachelor’s degree in Business, Engineering, Operations or related field; strong PM skills and ERP/MRP proficiency
ERP/MRP, Microsoft Excel
13h
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Senior Customer Program Manager
Seattle, Washington, United States
$110k-$130k/yr HybridFull Time
7+ YOE7+ years managing major retail or distributor accounts with P&L responsibility, experience with EDI/POS data and trade promotion processes, executive communication and cross-functional program delivery skills.
EDI, POS, trade promotion management
5d
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Manager, Customer Solutions , AWSI
Seattle, Washington, United States
OnsiteFull Time
7+ YOE5+ Mgmt5+ years leadership hiring/development, 7+ years senior customer-facing experience, strong technical cloud/AI knowledge, excellent communication and program leadership, willingness to travel 25-35%.
AWS
2mo
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Customer Support Manager
Tacoma, Washington, United States
$80k-$100k/yr OnsiteFull Time
5+ YOELead post-sale customer support operations, including installations, warranty service, field service, parts sales, and ongoing customer relationships.
AutoCAD, Microsoft Office
2d
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Senior Manager, Customer Program Management– Datacenter Engineering and Operations
California or Texas or Washington
$240k-$380k/yr RemoteFull Time
10+ YOE4+ MgmtBachelor's in CS/Engineering or equivalent,10+ years program/project management in high-tech,4+ years people management,strong cross-functional leadership,communication,and program management experience.
5d
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
2d
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Senior Manager, Customer Program Management– Datacenter Engineering and Operations
California or Texas or Washington
$240k-$380k/yr RemoteFull Time
10+ YOE4+ MgmtBachelor's in CS/Engineering or equivalent experience;10+ years program/project management in high-tech;4+ years managing teams;strong cross-functional relationship, communication, and strategic planning skills.
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
6d
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Sr. Principal Customer Risk & Retention Strategy Manager
Bellevue, Washington, United States
$175k-$240k/yr RemoteFull Time
15+ YOE5+ Mgmt15+ years in customer success/sales with retention strategy experience, 5+ years people/program management, bachelor\u0002s degree (MBA preferred), strong analytics and forecasting, experience with churn mitigation and cross-functional execution, willing to travel periodically.
1w
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Business Program Manager - Customer Experience & AI Transformation (200043262)
Redmond, Washington, United States
OnsiteFull Time
Program management focused on customer experience and AI transformation.
2w
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shared services senior manager, Customer Advocacy
Seattle, Washington, United States
$113k-$170k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's degree or significant experience; 7 years cross-functional experience designing and implementing business solutions; 5 years people leadership; 5 years project/implementation and requirements analysis; experience with change management and root cause analysis.
3w
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
4d
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Full-Time Customer Experience Manager
Vancouver, Washington, United States
$18-$23/hr OnsiteFull Time
Manage front-end operations, lead omnichannel and shrink/safety programs, train and coach team, assist with inventory/cash tasks, and achieve store KPIs.
3w
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Customer Marketing Manager
Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City or Canada
OnsiteFull Time
3+ YOE3+ years in customer or customer-success marketing; experience with Gartner Peer Insights/G2; building customer reference and review programs; strong project management, event planning, cross-functional collaboration, and writing skills.
Gartner Peer Insights, G2, Salesforce, Asana
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Customer Marketing Manager
San Francisco or New York City or Salt Lake City or Seattle
$132k-$165k/yr HybridFull Time
5+ YOE5+ years customer marketing experience (B2B preferred); strong storytelling and writing, relationship building, program management, data-driven measurement, and cross-functional collaboration skills.
6d
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IT PROJECT MANAGER (CUSTOMER SUPPORT)
Bremerton, Washington, United States
$120k-$156k/yr OnsiteFull Time
1+ YOEMinimum one year of specialized IT project management experience at GS-12 equivalent; skills in attention to detail, customer service, oral communication, and problem solving.
6d
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Manager, Customer Advocacy & Editorial
Bellevue or New York
$155k-$200k/yr HybridFull Time
8+ YOE2+ Mgmt8+ years in content marketing or customer advocacy, 2+ years managing people, hands-on video production, program management, customer-facing interview skills, experience using AI tools for content, authorized to work in the US.
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