5+ YOE5+ years in operations, logistics, supply chain, asset management, or customer programs; knowledge of controls, compliance, reconciliation, reporting, and cross-functional execution; bachelor's degree preferred.
Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
AltriaNYSE: MO: Manufacturer and marketer of tobac and nicotine products.
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yrHybridFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yrRemoteFull Time
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
JabilNYSE: JBL: Provider of comprehensive global manufacturing and supply chain solutions.
Requires broad manufacturing, ERP, supply chain, cost accounting, and project management knowledge; advanced PC skills and ability to lead cross-functional customer programs.
Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yrHybridFull Time
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
1+ YOEHigh school diploma, GED, or equivalent; 1+ year of project or process management experience; 1+ year using Google Suite or Microsoft Office. BPM, Lean, or Six Sigma certification preferred.
Principal Associate, Process Manager - Customer Resiliency, Recoveries Team (Hybrid)
Richmond or McLean
$99k-$124k/yrHybridFull Time
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
3+ YOEHigh school diploma or GED and 3+ years of project or process management experience required. Preferred experience includes risk, SQL or Tableau, analytics, Lean, Agile, and Six Sigma.
Structured Query Language (SQL), Tableau, Lean, Six Sigma, BPM, Agile
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
3+ YOERequires 3–5 years in project, program, operations, deployment, construction, or customer-facing coordination; complex infrastructure experience; cross-functional leadership; PMP or equivalent training; and strong communication and risk management skills.
EnterBridge: Develops custom software and automation solutions for business operations.
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
Jewett Automation: Designs and builds custom automated factory machinery systems.
Manage projects for custom automation equipment, lead engineering and construction teams, control schedule/scope/budget, identify and mitigate risks, use AI/digital tools, and communicate with customers; PMP and CAD familiarity preferred.
Microsoft Copilot, ChatGPT, AutoCAD, SolidWorks, PLC, HMI
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
Requires a high school diploma or GED, excellent customer service and communication skills, and the ability to supervise projects and manage customers. Restoration or construction experience and PMP certification preferred.
Boston or Chicago or Cleveland or Detroit or Indianapolis or Philadelphia or Richmond or Virginia Beach
$30-$33/hrFieldPart Time
Bonterra: Provides software for fundraising, case management, and corporate philanthropy.
2+ YOE2+ years in-person customer service, event/nonprofit experience, ability to travel within a 125-mile radius, stand for long events, comfortable with web-based and smartphone technology, strong communication and organization; no sponsorship available.
3+ YOE3+ years management in high-volume transaction operations, 3-5+ years customer service experience, strong analytical and communication skills, Microsoft Excel/Word/Access proficiency, confidentiality and deadline-driven performance.
NVRNYSE: NVR: Constructs residential properties and provides mortgage and settlement services.
Bachelor's degree preferred; requires time management, organization, attention to detail, interpersonal and leadership skills, current driver's license, and legal US work authorization. Construction or customer relations experience is a plus.
Agency: Automates cybersecurity compliance and managed security operations for startups.
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Envolve: Manages and invests in multifamily apartment communities nationwide.
Knowledge of HUD/HAP and tax credit, MS Word and Microsoft Excel proficiency, understanding of compliance documents and deadlines, strong customer service, team building, and communication skills.
Werres: Sells and services industrial material handling equipment and systems.
2+ YOERequires two years of mechanical, electrical, or hydraulic experience in progressively responsible roles, service operations knowledge, technical acumen, driving ability, and willingness to work customer-driven hours.
Philadelphia or Chesapeake or Pittsburgh or Fredericksburg or Chester or Davisville or Clear Brook or Hamburg or Suffolk
$29/hrOnsiteInternship, Full Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Current bachelor's student graduating December 2027–August 2028; preferred study in supply chain, business, management, engineering, or related fields. Strong communication, customer service, and interpersonal skills.