2w
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
2w
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Senior Program Manager, National Security Programs
Washington, D.C. or Chantilly
HybridFull Time
8+ YOEBachelor's degree, 8+ years managing technical/customer-facing programs or federal contracts, experience with DoD/IC or space programs, strong program management, stakeholder engagement, risk management, and U.S. citizenship with ability to obtain clearance.
1mo
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Sr. Customer Solutions Manager
Jersey City or Arlington or New York or Herndon
$154k-$229k/yr OnsiteFull Time
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.
AWS
2mo
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Federal Customer Success Manager
Virginia or Maryland or District of Columbia
RemoteFull Time
Experience in customer success for federal clients; program management; cross-functional coordination; risk escalation; military or federal customer experience required.
3w
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
6d
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
1mo
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Benefit Programs Supervisor
Ashland or Hanover County
$67k-$89k/yr HybridFull Time
2+ YOESupervises Benefit Programs Specialists and Customer Service Agents, ensures program compliance, reviews case management, develops policies, provides technical assistance; high school diploma required (bachelor's preferred); minimum 2 years related experience; criminal background check, fingerprinting, CPS check, and Virginia driver requirement.
State Department of Social Services human services systems
5d
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
3mo
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Customer Quality Engineering Manager
Richmond, Virginia, United States
$125k-$135k/yr HybridFull Time
Bachelor’s degree in Engineering, Quality, Manufacturing, or related field; experience managing customer quality issues and leading root cause investigations; cross-functional collaboration; strong analytical and project management skills.
3w
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
2mo
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Federal Customer Success Manager
Maryland or Virginia or District of Columbia
RemoteFull Time
Experience in customer success/program management; ability to manage success plans; federal customer exposure; Top Secret clearance preferred; remote work in US.
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1w
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Program Manager
Arlington, Virginia, United States
$137k-$147k/yr OnsiteFull Time
8+ YOE8+ MgmtExperience managing housing, real estate, and asset management programs for DoD or federal customers; program planning, financial analysis, risk management, and executive-level briefing skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Project
2mo
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Federal Customer Success Manager
Home Office or Home Office or DC
RemoteFull Time
Experience in federal customer success or military background; strong program management, cross-functional leadership, and risk management.
2w
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Associate Director, Customer Account Manager - Missile Defense Agency
Huntsville or Arlington
$157k-$299k/yr OnsiteFull Time
12+ YOEU.S. citizen with active transferable Top Secret clearance, 12+ years government experience (10+ with advanced degree), experience with Missile Defense or joint IAMD, strong stakeholder engagement and enterprise integration skills.
3w
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Resource Manager, Customer Success
McLean, Virginia, United States
$100k-$200k/yr OnsiteFull Time
5+ YOE5+ years resource management or workforce planning in professional services; experience staffing 100+ billable professionals; advanced Excel/Google Sheets and PSA experience; bachelor's degree or equivalent; strong stakeholder and data skills.
Microsoft Excel, Google Sheets, PSA
1d
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Program Manager
Washington or Fairfax
$106k-$150k/yr OnsiteFull Time
15+ YOE1+ MgmtManage program delivery, budgets, schedules, risk, and customer relationships for government contracts; PMP required; U.S. citizenship and Public Trust eligibility required.
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