480 customer programs manager jobs at 281 companies in Ross, CA
2mo
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
1w
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Customer Programs Manager, Co-Marketing & Measurement
San Francisco or New York City
$255k-$320k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent experience; co-marketing, agency, demand generation, paid social, measurement, stakeholder reporting, and customer marketing experience. 7+ years in B2B SaaS marketing preferred.
Claude, Salesforce
1d
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Staff Program Manager - Voice of the Customer Programs
San Mateo, California, United States
$166k-$205k/yr HybridFull Time
4+ YOERequires 4+ years of program management, 3+ years in CX, market research, or customer insights, Qualtrics experience preferred, qualitative research expertise, cross-functional influence, and a relevant bachelor's degree or equivalent.
Qualtrics, ChurnZero
21h
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Customer Success Program Manager
Palo Alto, California, United States
RemoteFull Time
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
Agentic AI, Asana, Jira, Salesforce, Snowflake
1w
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Customer Solutions Manager
San Francisco or Austin or New York City or Mountain View or Los Angeles County
$131k-$204k/yr OnsiteFull Time
3+ YOERequires 5+ years leading large-scale technical or engineering programs, 3+ years in enterprise IT, customer-facing experience, and a bachelor's degree in STEM or related field.
AWS
2w
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Customer Delivery Manager
San Francisco or Golden or Toulouse
$140k-$190k/yr OnsiteFull Time
8+ YOERequires about 8 years in technical program, product, or engineering roles, including about 3 years as an EPM or product-focused TPM, aerospace experience, customer engagement, and strong technical and communication skills.
4w
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Customer Onboarding Manager
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript
2d
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Expert Customer Portfolio Manager
Oakland or San Jose or Dublin or California
$129k-$207k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent experience and 8 years of job-related experience required. Utility operations, capital project management, stakeholder partnerships, and complex program leadership preferred.
1w
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Customer Program Manager
Sauk Rapids or Fremont or Arizona or Nevada or Oregon or Texas or Mexico or Singapore or Malaysia or United Kingdom
$72k-$122k/yr OnsiteFull Time
Requires a four-year business degree or equivalent experience, strong computer skills, Excel and Word proficiency, excellent communication, analytical ability, organization, and relationship management skills.
Microsoft Excel, Microsoft Word, Procore, Sage, Bluebeam, Microsoft Project
1mo
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
1w
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Senior Staff Customer Operations Program Manager
Sunnyvale or San Francisco
$175k-$245k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical program management, strategy and operations, chief-of-staff, or related technology roles; technical AI/cloud product experience; customer operations expertise; and hands-on LLM and AI tooling experience.
GPU, API, LLM, Salesforce, Sigma, Claude Code, Workato, Jira, Teladoc, Calm, MetLife Legal
1mo
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
3mo
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Senior Customer Enablement Program Manager
San Francisco or California or United States
$94k-$161k/yr RemoteFull Time
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
1mo
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
3mo
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Events Manager, Custom and Executive Programs
Stanford, California, United States
$83k-$102k/yr HybridFull Time, Temporary
3+ YOEBachelor's degree + 3 years event experience (or equivalent), experience managing teams and budgets, strong project and customer-service skills, Microsoft Office, FileMaker Pro, Google Docs/Forms, valid California Class C driver, ability to lift 21-40 lbs, may work evenings/weekends, must be authorized to work in the U.S.
Microsoft Office, FileMaker Pro, Google Docs, Google Forms
2w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
2d
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
2mo
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Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
4w
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Senior Program Manager, Customer Delivery
San Francisco, California, United States
RemoteFull Time
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
Claude, Epic
1w
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Senior Program Manager - Customer Orchestration
South San Francisco, California, United States
$148k-$274k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent practical experience; 5+ years managing large-scale cross-functional programs in matrixed environments; expertise in technical program management, dependencies, risk mitigation, resource allocation, and executive communication.
Data Science/Machine Learning (DSML), Confluence
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