115 customer programs manager jobs at 79 companies in Roxboro, NC
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MDM Program Manager| Customer 360 | Reference Data Programs
Raleigh, North Carolina, United States
OnsiteFull Time
15+ YOE8+ Mgmt15+ years program/change management experience with 8+ years on enterprise data programs, Big 4 consulting background, delivery ownership of MDM/Customer 360, mastery of program management methodologies, and executive communication skills.
Jira, Microsoft Project, ServiceNow, Smartsheet, Informatica MDM, SAP MDG, Reltio, Stibo STEP, Salesforce, Microsoft Dynamics
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Customer Success Manager (Public Sector)
Atlanta or Denver or McLean or Raleigh
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and presentation skills, project management, and agile practices. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
2mo
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Program Manager, Strategic Customer Delivery
Tucson or Raleigh or Carmel
$108k-$156k/yr RemoteFull Time
10+ YOE10+ years program/project management experience, bachelor’s degree or equivalent, PMP/PRINCE2/PMI-ACP (or similar), 5+ years leading cross-functional teams, enterprise software delivery and AI-enabled solutions experience.
2mo
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Manager, CXOps - Digital Customer Success Management
Raleigh, North Carolina, United States
HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8+ years relevant experience, 2-4 years leadership preferred; experience designing digital customer success programs, health scoring, automation, and Gainsight configuration.
Gainsight
3w
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Customer Project Manager, Power Systems
Secaucus or Andover or Boston or Nashville or Dallas or Raleigh
$86k-$130k/yr HybridFull Time
4+ YOERequires a 4-year engineering degree (ME/EE/IE) or 4+ years equivalent experience, experience with low/medium voltage and power transformation, MS Office/Excel/Access and Windows; CAPM preferred.
Windows, Microsoft Office, Microsoft Excel, Microsoft Access
1mo
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Manager, Services
Raleigh or Munich or New York City
HybridFull Time
7+ YOERequires 7+ years delivering complex programs, leadership of BI or analytics teams, transformational customer programs, Celonis product knowledge, professional services management, sales collaboration, executive customer interaction, and talent development.
Celonis, Process Intelligence Graph
3w
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Full Time Assistant Customer Service Manager DLT 236
Cary, North Carolina, United States
OnsiteFull Time
1+ YOESupervisory experience, high school diploma/GED or equivalent, 1+ years related experience, strong communication, customer service focus, basic math, and knowledge of store software and training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Service Delivery Manager
Research Triangle Park, North Carolina, United States
$170k-$220k/yr OnsiteFull Time
12+ YOE12+ years relevant experience managing managed services delivery, strong technical knowledge in storage/cloud, program/project management (PMP preferred), deep ITIL knowledge, and ability to lead customer relationships and service improvements.
1mo
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Sr. Program Manager, Mind the Product Training
Raleigh or San Francisco or United States
$113k-$149k/yr HybridFull Time
5+ YOE5+ years in operations/program management or customer-facing SaaS roles; strong project management, cross-functional collaboration, communication, and ability to operate in ambiguity; AI-enabled workflow familiarity preferred.
1mo
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Senior Program Manager / Contract Manager (5949)
Raleigh, North Carolina, United States
$139k-$173k/yr OnsiteFull Time
10+ YOEMaster's degree,10+ years managing complex federal service contracts and IDIQ task orders,experience interfacing with government customers,financial and staffing oversight,knowledge of FAR/DFARS;PMP and Secret clearance preferred.
2w
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Senior Knowledge Program Manager
Santa Clara or Raleigh or Lehi
$107k-$230k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical or customer support and knowledge management, KCS v6 certification, enterprise KCS leadership, stakeholder management, negotiation, and executive presentation skills.
KCS, KCS v6, PMP
15h
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Strategic Account and Delivery Manager
Durham, North Carolina, United States
OnsiteFull Time
Experience in strategic account management, customer success, software implementation, professional services, or program delivery; complex implementation leadership, project management, executive communication, and cross-functional coordination skills.
LLMs, AI
2d
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Project Manager
United States or Raleigh
$104k-$143k/yr FieldFull Time
3+ YOEBachelor's degree, 3+ years of project management experience, customer project experience preferred, strong communication and data analysis skills, and PMP, CAPM, or related certification desired.
Project management software
2mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
9h
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Senior Customer Lifecycle Marketing Manager
Durham or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington
RemoteFull Time
7+ YOERequires 7+ years of B2B marketing experience, lifecycle strategy experience in B2B SaaS or recurring revenue, analytical and segmentation skills, advocacy program experience, and cross-functional leadership.
3w
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Full Time Assistant Customer Service Manager DLT 491 in DURHAM, NORTH CAROLINA, STORE 491 - SOUTHPOINTE CROSSING
Durham, North Carolina, United States
OnsiteFull Time
1+ YOESupervisory experience (1+ year) in retail, high school diploma/GED, strong customer service and communication, ability to train and coach associates, basic math and computer skills, complete company training programs.
HT Internet, E-mail, Inventory software, Spreadsheet software, Word Processing software
1w
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Sales Project Manager
Cary or South Burlington
$90k-$110k/yr OnsiteFull Time
5+ YOERequires 5+ years managing complex custom hardware projects, operational experience, Salesforce or HubSpot, Odoo preferred, Jira, Smartsheet, executive communication, negotiation, and risk management. PMP and bachelor's degree preferred.
Salesforce, HubSpot, Odoo, Jira, Smartsheet
1mo
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Service Delivery Manager
Morrisville, North Carolina, United States
$170k-$220k/yr OnsiteFull Time
12+ YOE12+ years relevant experience managing delivery of storage/cloud/managed services; strong technical knowledge in storage and cloud, ITIL knowledge, PMP preferred, customer-facing reporting and incident management skills.
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