336 customer programs manager jobs at 227 companies in North Carolina
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MDM Program Manager| Customer 360 | Reference Data Programs
Raleigh, North Carolina, United States
OnsiteFull Time
15+ YOE8+ Mgmt15+ years program/change management experience with 8+ years on enterprise data programs, Big 4 consulting background, delivery ownership of MDM/Customer 360, mastery of program management methodologies, and executive communication skills.
Jira, Microsoft Project, ServiceNow, Smartsheet, Informatica MDM, SAP MDG, Reltio, Stibo STEP, Salesforce, Microsoft Dynamics
2w
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Customer Program Manager
Research Triangle Park, North Carolina, United States
$128k-$168k/yr HybridFull Time
8+ YOELead complex customer-facing programs, manage scope/schedule/budget/risks, apply delivery methods and AI responsibly, and present to executives; PMP required and degree or equivalent experience.
Agile, Waterfall, Scrum, ITIL, AI
3w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1d
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Customer Implementation Manager
Charlotte, North Carolina, United States
$87k-$110k/yr OnsiteFull Time
Experience leading logistics or supply chain implementations in multi-stakeholder environments; knowledge of international supply chains; project management expertise; PMP, PMI-ACP, equivalent certification, or equivalent education and experience; strong communication and problem-solving skills.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
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Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services
Garner or Nashville or Arlington
$146k-$208k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years customer-facing and program leadership experience; technical and customer-facing skills; ability to travel up to 50%.
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3d
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Customer Success Manager (Public Sector)
Atlanta or Denver or McLean or Raleigh
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and presentation skills, project management, and agile practices. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
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Senior Manager, Customer Migration & Transformation
Tucson or Raleigh or Carmel
$125k-$160k/yr RemoteFull Time
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
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Customer Service Project Manager – Data Centers
Iselin or Wendell
$91k-$157k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent,7+ years service project management experience,strong communication,MS Project experience,PMP required within 1 year,US work authorization required.
MS Project
2d
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Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Manager, CXOps - Digital Customer Success Management
Raleigh, North Carolina, United States
HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8+ years relevant experience, 2-4 years leadership preferred; experience designing digital customer success programs, health scoring, automation, and Gainsight configuration.
Gainsight
2w
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Customer Project Manager, Power Systems
Secaucus or Andover or Boston or Nashville or Dallas or Raleigh
$86k-$130k/yr HybridFull Time
4+ YOERequires a 4-year engineering degree (ME/EE/IE) or 4+ years equivalent experience, experience with low/medium voltage and power transformation, MS Office/Excel/Access and Windows; CAPM preferred.
Windows, Microsoft Office, Microsoft Excel, Microsoft Access
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PROGRAM MANAGER/PROJECT MANAGER
Charlotte, North Carolina, United States
$110k-$135k/yr HybridFull Time
5+ YOE5+ years in project/program management; experience with large multinational customers; strong stakeholder management; Agile/Scrum experience preferred; Bachelor's degree; AI/tech aptitude.
Copilot, OpenAI, Claude, Automation, Analytics, Workflow optimization
1w
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Full Time Assistant Customer Service Manager DLT
Belmont, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED or 1–3 years related experience; supervisory skills, strong communication, customer service, and basic math; completion of company training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
1d
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Contact Center Manager, Energy Programs
Huntersville, North Carolina, United States
HybridFull Time
Requires contact center management, team coaching, escalation handling, SLA and KPI reporting, application workflow experience, Aircall or call center software proficiency, AI tools, CRM systems, and Microsoft Office familiarity.
Aircall, Call Center Software, AI, CRM, Microsoft Office, Microsoft Applications
2mo
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Customer Facing, Project Manager – North Carolina
Durham or Greensboro or Charlotte or Raleigh
$117k-$183k/yr RemoteFull Time
8+ YOEBachelor’s in a scientific field or equivalent experience; 8+ years in relevant work, including 5+ years customer-facing project management; PMP preferred; travel up to 50%+; strong communication; vendor coordination.
Microsoft Office, MS Project, Smartsheet, Visio, SAP, Maximo
2w
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Team Manager Existing Customer Operations
Morrisville, North Carolina, United States
$55k-$111k/yr OnsiteFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years related industry experience, proven management and communication skills, intermediate to advanced Microsoft Windows skills.
Microsoft Windows
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