64 customer programs manager jobs at 48 companies in Tappahannock, VA
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
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Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP and CCNP Collaboration, DoD 8570/8140 IAT Level III, 10+ years managing enterprise voice/video/unified communications in DoD/IC, bachelor’s degree in CS/IT or related.
Cisco Unified Communications Manager (CUCM), Unity Connection, SIP, H.323, MGCP, Polycom, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4
2w
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Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
2mo
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Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP, CCNP Collaboration, DoD 8570/8140 IAT Level III, bachelor\u0002s in CS/IT, 10+ years program/project management in DoD/IC, unified communications and networking expertise.
CUCM, Unity Connection, SIP, H.323, MGCP, Polycom, Cisco, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4, ISO 20000-1:2018
2w
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Program Manager
Stafford or Virginia
$140k-$160k/yr HybridFull Time
Bachelor's degree, US citizenship, active Secret clearance or ability to obtain, experience in DoD policy/operational planning, program/contract leadership, strong communication and customer management skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint
3w
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Google Suite, Microsoft Office, Tableau, Jira
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3w
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
1+ YOEHigh school diploma, GED, or equivalent; 1+ year of project or process management experience; 1+ year using Google Suite or Microsoft Office. BPM, Lean, or Six Sigma certification preferred.
Google Suite, Microsoft Office, Tableau, Jira
3w
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
1w
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Account Manager
Ashland, Virginia, United States
OnsiteFull Time
2+ YOEMinimum 2 years managing landscape maintenance crews, customer-facing experience, proficiency with Microsoft Word/Excel/Outlook, hands-on leadership; bachelor's preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3mo
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Project Manager - Janitorial
Fredericksburg, Virginia, United States
$67k-$77k/yr OnsiteFull Time
5+ YOEOversee janitorial facility projects; manage crews; ensure safety, schedule, and budget; hire/train staff; interface with customers.
MS Office, Timekeeping software
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Sr Project Manager
Richmond, Virginia, United States
$130k-$140k/yr OnsiteFull Time
Manage projects for custom automation equipment, lead engineering and construction teams, control schedule/scope/budget, identify and mitigate risks, use AI/digital tools, and communicate with customers; PMP and CAD familiarity preferred.
Microsoft Copilot, ChatGPT, AutoCAD, SolidWorks, PLC, HMI
2w
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Customer Success Team Lead
Lexington Park, Maryland, United States
$150k-$180k/yr OnsiteFull Time
10+ YOE10+ years relevant experience with a master's (or 14+ years with a bachelor's); experience with government programs, enterprise software deployments, MS365, strong executive communication, and active/obtainable DoD Secret clearance.
C-SCRM, MS365, APIs, SBOM
2mo
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Assistant General Manager
Lexington Park, Maryland, United States
OnsiteFull Time
Experience in restaurant leadership; strong people management, coaching, and customer service skills; able to drive sales and follow brand standards.
1mo
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IT Project Manager
Lexington Park, Maryland, United States
$90k-$110k/yr HybridFull Time, Contract
3+ YOESupports Navy customer; manages Cloud and on‑prem projects, tracks schedules/POA&M, defines requirements, conducts audits for on‑prem and AWS GovCloud, leads PM/Cost team; Secret clearance and US citizenship required.
NHDSM, AWS GovCloud, E-Verify
3mo
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Mitigation Manager
Lusby, Maryland, United States
$60k-$80k/yr OnsiteFull Time
Lead a team; valid driver's license; fluent in English; willing to nights/weekends/overtime; IICRC WRT/AMRT; communicate empathetically with customers.
1w
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Event Manager
Boston or Chicago or Cleveland or Detroit or Indianapolis or Philadelphia or Richmond or Virginia Beach
$30-$33/hr FieldPart Time
2+ YOE2+ years in-person customer service, event/nonprofit experience, ability to travel within a 125-mile radius, stand for long events, comfortable with web-based and smartphone technology, strong communication and organization; no sponsorship available.
OneCause, iPad, iPhone, Android
2w
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Tolling Violations Processing Manager
Richmond, Virginia, United States
$85k-$115k/yr OnsiteFull Time
3+ YOE3+ years management in high-volume transaction operations, 3-5+ years customer service experience, strong analytical and communication skills, Microsoft Excel/Word/Access proficiency, confidentiality and deadline-driven performance.
Microsoft Excel, Microsoft Word, Access
21h
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Construction Project Manager Trainee
Richmond, Virginia, United States
$60k-$68k/yr OnsiteFull Time
Bachelor's degree preferred; requires time management, organization, attention to detail, interpersonal and leadership skills, current driver's license, and legal US work authorization. Construction or customer relations experience is a plus.
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