28 customer programs manager jobs at 24 companies in Waterloo, NY
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Customer Program Manager
Rochester or Rochester
$80k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
1mo
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Manager - Customer Funded Development
Binghamton or Rochester or Kirkwood
$130k-$168k/yr OnsiteFull Time
10+ YOEBachelor's in engineering, 10+ years utility engineering/planning experience, leadership of multidisciplinary teams, NYISO interconnection experience, strong communication and stakeholder management; PMP preferred.
3w
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
2w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Customer Experience Manager
Rochester, New York, United States
$118k-$150k/yr OnsiteFull Time
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Program Manager - Multi-Mission Air Defense
Liverpool, New York, United States
$134k-$236k/yr HybridFull Time
Program management experience overseeing cost, schedule, and technical performance; ability to negotiate contracts, lead cross-functional teams, manage risks, and interface with customers; US citizenship and government security clearance required.
EVMS, Agile, IRAD, DTUPC
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Project Manager
Rochester, New York, United States
FieldFull Time
3+ YOE2+ MgmtHigh school diploma, 2 years management in service industry, 3 years janitorial operational experience, business-level English, strong customer service, hiring/training and scheduling experience.
1mo
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Event Manager - Rochester (NY)
Rochester, New York, United States
$25/hr OnsiteMultiple Commitments Available
1+ YOE1+ year event management experience or relevant degree preferred; must lead onsite teams, provide exceptional customer service, manage logistics and inventory, use a personal laptop, and preferably hold a valid driver’s license.
1mo
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Principal, Program Management (40141)
Melbourne or Rochester or Chantilly
$134k-$284k/yr OnsiteFull Time
12+ YOEBachelor's degree with 12+ years (or equivalent experience), active Top Secret/SCI clearance, program and proposal management, subcontractor oversight, risk management, budget and schedule control, customer engagement.
1mo
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Events Manager (Seasonal)
Aurora, New York, United States
$20-$25/hr OnsiteFull Time, Seasonal
3+ YOE3+ years hospitality/food & beverage/customer service experience; proficiency in Microsoft Office; strong written and oral communication; flexible schedule including nights and weekends; Associates degree preferred.
Microsoft Office
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HVAC Service Project Manager
Rochester, New York, United States
$60k-$80k/yr OnsiteFull Time
Associates degree or equivalent HVAC experience, strong customer-service and communication skills, ability to quote HVAC repairs, 10+ years technical HVAC experience preferred, proficiency with Microsoft Word and Excel.
Microsoft Word, Microsoft Excel
2w
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Store Assistant Manager
Sylvan Beach, New York, United States
$18-$19/hr OnsiteFull Time
Overseeing store operations, hiring and supervising staff, cash-handling, merchandising, food program execution, and meeting physical requirements for lifting and standing.
1mo
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Sr. Quality Program Manager, Customer Defect Tracking & Resolution
Rochester or New York or United States
$118k-$177k/yr HybridFull Time
7+ YOEBachelor’s in engineering, 7+ years in quality/manufacturing engineering, experience managing customer complaints/defect tracking in regulated environments, QMS/CAPA/RCA/FMEA knowledge, cross-functional leadership, KPI and data analysis skills.
Salesforce, ServiceNow, TrackWise, Jira, QMS, CAPA, RCA, FMEA
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Housing Compliance Specialist / Local Contract Specialist
Buffalo or Rochester
$39k-$70k/yr OnsiteFull Time
3+ YOEAssociates degree and 3+ years regulatory experience; proficiency with Microsoft Office (Excel, Word); strong organizational, written and verbal communication, time-management, and customer-service skills.
Microsoft Office, Microsoft Excel, Microsoft Word
1w
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Site Director
Webster, New York, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing business units in automation or project-based manufacturing, strong technical background, experience across project lifecycle, team leadership, financial and customer-facing skills; undergraduate engineering degree preferred.
3w
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Basketball Operations Co-Op, Fall 2026 (Mid-Atlantic Region)
Syracuse or Philadelphia or Woburn or Pennsylvania or Delaware or New Jersey
$16/hr FieldInternship, Temporary
0+ YOEInternship-level role focused on event operations: planning and running weekend basketball tournaments; strong organization, communication, customer service, and willingness to travel; pursuing or recently completed degree in sport management/business/marketing preferred.
2w
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Test and Code Compliance Coordinator
Rochester, New York, United States
$55k-$72k/yr HybridFull Time
2+ YOE2+ years customer service experience, high school diploma or equivalent, proficient in Microsoft Word and Excel, organized with customer-service mindset and ability to coordinate testing and inspections.
Microsoft Excel, Microsoft Word, SAP, Automatic Test and Inspection Database (ATI)
2w
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Parks Alumni House Event Coordinator
Cortland, New York, United States
$45k/yr OnsiteFull Time
1+ YOEAssociate degree, 1+ year customer-facing or event experience, ability to work evenings/weekends, vendor coordination, budgeting, supervising student interns, and communications skills.
11h
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TEMP - Implementation Consultant I - Payroll
Rochester, New York, United States
$25/hr OnsiteContract, Full Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOE1+ year customer-facing experience; HCM implementation experience preferred; strong Excel and Microsoft Office skills; bachelor’s degree strongly preferred; excellent communication and project skills.
Microsoft Office, Microsoft Excel
1w
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Senior Hearing Aid Specialist
Rochester, New York, United States
OnsiteFull Time
Management experience overseeing hearing center operations, performing hearing evaluations, ear impressions, device programming, mentoring apprentices, and ensuring licensing and safety compliance.
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