3w
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
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Benefit Programs Supervisor
Ashland or Hanover County
$67k-$89k/yr HybridFull Time
2+ YOESupervises Benefit Programs Specialists and Customer Service Agents, ensures program compliance, reviews case management, develops policies, provides technical assistance; high school diploma required (bachelor's preferred); minimum 2 years related experience; criminal background check, fingerprinting, CPS check, and Virginia driver requirement.
State Department of Social Services human services systems
3mo
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Customer Quality Engineering Manager
Richmond, Virginia, United States
$125k-$135k/yr HybridFull Time
Bachelor’s degree in Engineering, Quality, Manufacturing, or related field; experience managing customer quality issues and leading root cause investigations; cross-functional collaboration; strong analytical and project management skills.
4w
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Financial Aid and Special Programs Coordinator
Newport News, Virginia, United States
$51k-$70k/yr HybridFull Time
Manage special aid programs, certify and invoice awards, perform Return of Title IV calculations, reconcile disbursements, interpret federal/state regulations, and provide outreach and customer service.
Banner
4d
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Google Suite, Microsoft Office, Tableau, Jira
1mo
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Program Manager
Fort Eustis, Virginia, United States
OnsiteFull Time
On-site lead managing contract performance, personnel, customer coordination, schedules and deliverables; must be U.S. citizen and able to obtain/maintain a security clearance.
2d
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Technical Program Manager
Newport News, Virginia, United States
$160k-$185k/yr OnsiteFull Time
10+ YOEBachelor's or equivalent,10+ years leading complex technical programs,ability to lead multidisciplinary teams,experience with operations research,modeling,analytics,and government customers,active Secret clearance required.
Python, R, SQL, Power BI, Tableau, Spark, Databricks, Airflow, AWS, Azure, GCP
4w
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Fleet Customer Service Coordinator
Richmond, Virginia, United States
$17-$28/hr OnsiteFull Time
1+ YOERespond to fleet inquiries, process complaints, manage toll transponder programs, maintain fleet inventory/maintenance database (RTA), prepare KPI reports; DOT/CSA knowledge and Microsoft Word/Excel proficiency. Minimum 1 year customer service/call center experience.
Microsoft Word, Microsoft Excel, RTA
3d
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
2mo
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Division Manager - Communications, Customer Experience, History, and Special Events
Chesterfield County, Virginia, United States
$89k-$120k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor’s degree in recreation, history, marketing, or related field; 7+ years in marketing/special events/engagement; 3+ years supervision; valid driver’s license; pre-employment checks.
Microsoft Office, CRM software
1mo
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Sr Project Manager
Richmond, Virginia, United States
$130k-$140k/yr OnsiteFull Time
Manage projects for custom automation equipment, lead engineering and construction teams, control schedule/scope/budget, identify and mitigate risks, use AI/digital tools, and communicate with customers; PMP and CAD familiarity preferred.
Microsoft Copilot, ChatGPT, AutoCAD, SolidWorks, PLC, HMI
1mo
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Regional Service Manager
Roanoke or Glen Allen
OnsiteFull Time
3+ Mgmt3+ years leadership experience; manage daily service operations, monitor performance metrics, lead and develop technicians, handle customer escalations, and oversee parts/inventory and service vehicle maintenance.
2w
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Business Relationship Manager
Richmond, Virginia, United States
$80k-$120k/yr OnsiteFull Time
6+ YOEExperience managing IT service delivery and customer relationships for state/local government; vendor management, ITIL/ITSM knowledge; PMP/BRMP/ServiceNow experience preferred; bachelor's with 6+ years or equivalent.
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint, ServiceNow
1mo
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Technical Business Unit Manager
Prince George, Virginia, United States
OnsiteFull Time
6+ YOEManage customer technology roadmaps, develop SOWs, budgets, and lead cross-functional teams; strong engineering, project management, and communication skills.
MS Office, Project Management Tools, ERP software
2d
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Project Manager - Aerospace & Aviation
Newport News, Virginia, United States
OnsiteFull Time
5+ YOEPMP required, bachelor\u0002s in engineering,5+ years PM experience in aerospace/defense,knowledge of MS Project/Primavera/JIRA/Confluence,ability to manage scope/schedule/budget and travel to customer sites.
Microsoft Project, Primavera, JIRA, Confluence
2mo
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Project Manager
Richmond, Virginia, United States
$90k-$150k/yr OnsiteFull Time
3+ YOE3-5 years of project leadership; MS Office; Microsoft Project; basic HVAC and building automation knowledge; experience with project financials and coordination with customers.
Microsoft Office, Microsoft Project, HVAC systems, P&ID, HVAC controls, Building automation software
3w
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Senior Project Manager - Controls Engineering
Richmond, Virginia, United States
HybridFull Time
6+ YOEBachelor's degree preferred, 6+ years project management experience, proficiency with Microsoft Word/Excel/PowerPoint, experience in data center construction desired, PMP beneficial, ability to travel to customer sites and lift up to 25 lbs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Junior Project Manager
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Asana, ClickUp, Monday.com, AI tools
3d
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Assistant Community Manager
Richmond, Virginia, United States
OnsiteFull Time
Knowledge of HUD/HAP and tax credit, MS Word and Microsoft Excel proficiency, understanding of compliance documents and deadlines, strong customer service, team building, and communication skills.
MS Word, Microsoft Excel
1w
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Sr Manager, Virginia Service Sales & Operations
Richmond, Virginia, United States
$130k-$170k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years elevator industry and people leadership experience preferred; bachelor’s degree highly desired; strong communication, technical aptitude, EH&S knowledge, and ability to manage budgets, hiring, training, and customer escalations.
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