115 customer relationship manager jobs at 76 companies in Gardner, MA
2w
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Customer Relationship Program Manager
Maple Plain or Nashua
$70k-$101k/yr HybridFull Time
Requires 2–5 years in B2B account management, customer success, or inside sales; aerospace and defense experience; communication, relationship management, analytical, problem-solving, and project management skills.
Salesforce, CNC, 3D printing
2mo
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Customer Relationship Management Lead - U.S. Office Lab Plant
Waltham, Massachusetts, United States
HybridFull Time
10+ YOEBachelor's degree required (advanced preferred), 10+ years experience in business partnering/program management/real estate, proven executive influencing, multi-asset experience, strong communication and prioritization skills.
Smartsheet
4d
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
3mo
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Sr. Customer Success Manager
Waltham, Massachusetts, United States
$96k-$138k/yr HybridFull Time
6+ YOE6+ years in fast-paced SaaS client services with relationship management and expansion; strong PM skills; adept presenter and communicator; Proficient in Google Suite, ChurnZero, Salesforce; able to work in a fast-paced startup.
Google Suite, ChurnZero, Salesforce, Microsoft Office, Outlook, Excel, Word, PowerPoint
2w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or software/SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
SaaS
1w
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Customer Success Manager
Burlington or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, strategic accounts, or enterprise SaaS, with executive relationship management, renewals, expansion, retention targets, strong business acumen, and communication skills.
Connected Workforce Software, MES, CMMS
2w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
2mo
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Senior Customer Success Manager, Enterprise
Burlington or New York
$101k-$115k/yr HybridFull Time
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
2mo
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Float Relationship Banking Supervisor
Blackstone, Massachusetts, United States
$25-$35/hr OnsiteFull Time
1+ YOE1+ MgmtAssociate degree required (Bachelor's preferred); minimum 1 year supervisory experience; 1-2 years retail experience (retail banking preferred); cash handling, clerical accuracy, customer service, detail orientation, flexible schedule and travel to other branches.
1mo
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Relationship Banker - Boston South Market
Roxbury or Roxbury
$25-$27/hr OnsiteFull Time
Engage clients, manage cash transactions, educate on self-service banking, strong communication, customer focus, ability to work weekends and extended hours.
2w
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Director of Customer Success
Salem, New Hampshire, United States
OnsiteFull Time
Customer Success or account management experience, direct people leadership, strategic planning, customer relationship management, data analysis, communication, escalation management, and technical aptitude are required.
5d
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Supervisor - Customer Experience
East Longmeadow, Massachusetts, United States
$52k-$54k/yr HybridFull Time
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
1mo
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Executive Customer Success Manager, Growth & Expansion
Manchester, New Hampshire, United States
$100k-$150k/yr HybridFull Time
Proven experience managing and expanding complex enterprise accounts, executive-level relationship building, strategic account planning, knowledge of US health systems, and proficiency with CRM tools.
Salesforce, Gong
1w
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Associate Community Manager
Boston or Manchester or New York City or Chicago or Menlo Park or London or Tokyo
$65k-$75k/yr OnsiteFull Time
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
HubSpot, Salesforce
1mo
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F-35 Program Manager
Nashua, New Hampshire, United States
HybridFull Time
8+ YOEManage and execute contracts and projects, oversee budgets/financial plans, coordinate subcontracting/quality/procurement, develop customer relationships, and report status to senior leadership.
1w
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Customer Service & E-Commerce Supervisor - Full Time
Melrose, Massachusetts, United States
$18-$30/hr OnsiteFull Time
1+ YOERequires 12+ months of retail experience, strong analysis, interpersonal, motivational, team-building, and customer relationship skills, Microsoft Office proficiency, and ability to lift 50 pounds.
Microsoft Office, email, box cutters, electric pallet jacks
1w
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AEWS Program Manager
Nashua, New Hampshire, United States
$150k-$254k/yr OnsiteFull Time
Requires program execution and business growth experience, customer relationship development, executive presentation skills, cross-organizational influence, networking, and strategy development. Must possess or obtain Secret clearance and be a U.S. person.
Agile, Open Standards
4d
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Client Solutions Manager - Operational IT Programs & Contract Services
Salem, New Hampshire, United States
FieldFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years managing IT programs or technology services, including P&L or budget ownership, customer relationships, sales support, contract management, and cross-functional leadership.
Cisco, Dell Technologies, HPE, Lenovo, VMware, Microsoft, ServiceNow, Jira, Microsoft Project, Smartsheet, APIs
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