2,271 customer experience manager jobs at 856 companies in Gardner, MA
3d
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
3d
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
4d
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Supervisor - Customer Experience
East Longmeadow, Massachusetts, United States
$52k-$54k/yr HybridFull Time
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
2w
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Customer Experience Coordinator
Salem, New Hampshire, United States
$16-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, with flexible schedule availability, communication, organization, multitasking, merchandising, and training skills.
POS
1mo
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Experience Manager
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOE2-3+ years retail management experience; cosmetology license where required; bachelor’s degree preferred; proficiency with POS, Microsoft Office and Apple devices; strong leadership, communication, and organizational skills.
Point of Sale system, Microsoft Office programs, Apple devices
3w
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Customer Experience Representative - Manchester, NH
Manchester, New Hampshire, United States
OnsiteFull Time
2+ YOECustomer service/order management experience, strong communication, analytical and problem-solving skills; proficiency with Microsoft Office/Excel; experience with SAP, Salesforce or Power BI preferred.
Microsoft Office, Microsoft Excel, SAP, Salesforce, Power BI
2w
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Customer Experience Lead - Full Time
Nashua, New Hampshire, United States
$16/hr OnsitePart Time
1+ YOECustomer service mindset, leadership and associate coaching ability, communication and problem-solving skills, organization, flexibility, and willingness to work nights, weekends, and holidays.
3w
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; high school diploma or equivalent; valid driver’s license if role requires vehicle use; computer literacy and strong communication.
3w
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; computer literate; valid driver\u0019s license when operating a vehicle; flexible schedule including weekends.
1mo
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Float Member Experience Manager
Manchester, New Hampshire, United States
$67k-$83k/yr FieldFull Time
4+ YOE2+ Mgmt4+ years progressive branch operations experience with 2+ years supervisory experience; associate's degree or equivalent; strong leadership, communication, regulatory and risk knowledge; budgeting and workforce planning skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Sr. Manager, Digital Experience
Waltham, Massachusetts, United States
$214k-$225k/yr HybridFull Time
7+ YOEBachelor's degree and 7+ years developing website strategy and digital customer experiences. Requires SEO, GEO, analytics, personalization, CMS, agency management, and cross-functional leadership experience.
Drupal, Adobe Experience Manager, Sitecore, HubSpot CMS, Google Analytics 4, Google Search Console, Google Tag Manager, Ahrefs, SEMRush
1w
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Google TV Experience Manager
Worcester or Boston
$21/hr FieldFull Time
Proven retail sales results, retailer relationship-building, customer focus, adaptability, product knowledge, reliable transportation, valid driver's license, and ability to lift displays weighing 25 pounds or more.
Google TV, DailyPay
2w
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Manager, Customer Success
Cambridge, Massachusetts, United States
$108k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent; 5+ years of customer success or sales experience; 2+ years managing customer-facing teams of 3+; SaaS or insurance experience preferred.
EverQuote Pro
5d
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Customer Value Manager
London or Lexington
£44k-£66k/yr HybridFull Time
Experience managing mid-market or enterprise accounts, email security architecture, identity and access management, customer health scoring, Salesforce, executive communication, and technical value management; travel up to 25%.
Email Threat Protection, Human Risk Management, Incydr, Code42, DMARC Analyzer, Microsoft 365 Defender, Okta, Azure AD, SSO, SAML, SOC, SIEM, SOAR, Salesforce, Abnormal, Proofpoint, Microsoft Defender for Office 365, API
1mo
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Customer Service Manager
Northampton, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ years supervisory experience in retail grocery preferred; strong leadership, communication, multitasking, and customer service skills; ability to manage budgets, labor relations, and community engagement.
3mo
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Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
3w
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
3w
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Manager, Customer Service
Hudson, New Hampshire, United States
OnsiteFull Time
Experience managing customer service/order administration, strong written and verbal communication, Microsoft Office proficiency, ERP familiarity, US Person for DoD work; college degree in technical discipline preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, ERP
4d
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Customer Success Manager, Customer Digital Products
Burlington or Bedford or United States
$128k-$193k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in a B2B environment, preferably in product or business management, strategic planning, sales, customer success, or commercial execution; life science or pharma experience required.
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