186 customer relationship manager jobs at 138 companies in San Jose, CA
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Relationship Manager - Grata
New York City or San Francisco
$71k-$118k/yrHybridFull Time
Datasite: SaaS platform for managing mergers, acquisitions, and strategic projects.
3+ YOE3+ years customer-facing commercial experience managing renewals and upsells, strong account management, customer engagement, forecasting, and communication skills.
OpenAI: Develops artificial intelligence models and generative AI software services.
7+ YOE7+ years in customer marketing/advocacy or related enterprise account roles with Fortune 500 customers; strong C-suite presence, cross-functional influence, organization, and judgment; experience running executive customer programs.
Denver or San Francisco or New York City or San Jose or Scottsdale or Chicago or Phoenix
HybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
Customer-facing B2B relationship experience with strong communication, problem-solving, empathy, and analytical skills; familiarity with AI tools encouraged; ability to work in a hybrid office schedule.
StifelNYSE: SF: Global wealth management and investment banking firm.
10+ YOEHigh school diploma or equivalent; 10 years of financial services experience; FINRA Series 7 & 63 required (Series 65/66 may be required); proficiency with Microsoft Office and EMR not required; strong communication, customer service, time management, and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
San Francisco or Denver or New York or United States
$85k-$120k/yrHybridFull Time
Ambrook: Financial management platform for agricultural and industrial businesses.
Manage and grow a large book of strategic customer relationships; build playbooks; leverage AI tools; collaborate with product; coordinate customer visits.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
San Francisco or California or Texas or Colorado or Illinois or New York or Washington
$130k-$178k/yrOnsiteFull Time
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
3+ YOE3+ years in customer success/account management with enterprise customers (preferably SaaS); strong relationship-building, presentation, analytical and problem-solving skills; experience engaging C-level stakeholders; willing to travel up to 25%.
BackOps AI: AI-powered platform automating logistics and supply chain workflows
5+ YOE5+ years in customer-facing roles, proven relationship building, strong communication and organization, commercial mindset, experience working cross-functionally with product and engineering.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE5+ years in customer-facing roles with account management experience; strong BI/analytics knowledge (data warehouses, ETL, SQL); consultative approach, escalation and project management skills; presentation and relationship-building; AI literacy.
ThoughtSpot, Looker, Sigma Computing, Microstrategy, Tableau, Qlik, Microsoft Power BI, SQL, FiveTran, Alteryx, Datameer, Informatica, Talend, SSIS, DataStage, Kettle, AWS, Azure, Google Cloud, Spotter, SpotterViz, LLMs
London or San Francisco or New York City or Denver or Paris or Berlin or Sydney or Mexico City or United States or Europe
HybridFull Time
Watershed: Software platform for corporate carbon accounting and climate reporting.
5+ YOE5+ years CSM experience in SaaS with enterprise customers, proven success in EMEA, executive relationship management, strong communication and project management; willing to travel ~10% and work from London office four days/week.
Tread: AI platform for construction material logistics and fleet dispatching.
7+ YOE7+ years in strategic account management or enterprise customer success; experienced with executive relationships, organizational change, and driving platform adoption.
Magnitude: Autonomous AI platform for enterprise third-party risk management.
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
Meadow: Modern student financial services for higher education institutions.
4+ YOE4+ years relevant experience (4-6+ indicated), experience with enterprise/B2B SaaS or higher ed/FinTech preferred, strong relationship management, renewal/retention expertise, product troubleshooting, and comfort using AI tools.
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
7+ YOE7+ years in clinical operations within life sciences, SaaS/cloud experience managing clinical ops applications, experience with large global pharma, customer-facing consulting, executive stakeholder relationship management, ability to travel up to 25%.
Houston or Chicago or Dallas or San Francisco or Los Angeles or Denver or Seattle or Irvine or Phoenix
$152k-$250k/yrHybridFull Time
Zurich Insurance GroupSIX Swiss Exchange: ZURN: Global provider of insurance, risk management, and pension solutions.
8+ YOE6+ MgmtBachelor's+8 years or HS+10 years in relationship management, 6+ years management experience; experience managing strategic customer relationships, commercial insurance and construction market preferred; Salesforce/Guidewire/PolicyCenter/Power BI experience preferred.