21 customer retention manager jobs at 19 companies in Missouri
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Customer Retention Manager
Fajardo or Iowa or Nebraska or Texas or Illinois or Michigan or Florida or Colorado or Kentucky or Indiana or Missouri or New York or Pennsylvania
OnsiteFull Time
Must be 21+, valid driver’s license, pass drug screen and background check; responsible for contacting non-renewing customers, collections, record keeping, and supporting store operations; ability to lift 50+ lbs and demonstrate leadership and communication skills.
4w
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Vice President, Customer Retention & Lifecycle Management
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
10+ YOE10+ years leadership in retention, lifecycle marketing, or customer experience; experience reducing churn, predictive analytics, journey orchestration, A/B testing, strong commercial and cross-functional leadership; Bachelor's required, MBA preferred.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
Columbia, Missouri, United States
OnsitePart Time
Customer service/account management experience preferred; must obtain applicable state insurance licenses; strong interpersonal, listening, detail, and problem-solving skills.
1d
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Membership Business Retention Specialist
West Plains, Missouri, United States
$17/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least one year of customer service experience required. Account management, member retention, membership services, or business-to-business support experience preferred.
Microsoft Office
3mo
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Customer Retention Specialist - State Farm Agent Team Member
Springfield, Missouri, United States
$30k-$85k/yr OnsiteFull Time
Experience in customer service or account management; ability to obtain state insurance licenses; strong communication and problem-solving; detail-oriented.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
St. Louis, Missouri, United States
$53k-$72k/yr OnsiteFull Time
Customer service or account management experience preferred; must obtain applicable state insurance licenses; strong communication, interpersonal and problem-solving skills; detail-oriented and able to maintain accurate records.
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
1w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
1mo
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Customer Success Specialist
Chesterfield, Missouri, United States
OnsiteFull Time
3+ YOE3+ years customer success or SaaS experience, bachelor\u0002s degree preferred, strong communication, CRM proficiency, time management, and ability to drive customer engagement and retention.
CRM
2mo
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Head of Retention and Renewals
Clayton, Missouri, United States
HybridFull Time
10+ YOE10+ years in SaaS renewals, customer success, or revenue operations; proven renewals leadership, forecasting, capacity modeling, compensation design, cross-functional collaboration, and Salesforce experience; Bachelor\u0002s or equivalent experience.
Salesforce
1mo
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Director of Customer Success
Alabama or Arizona or California or Florida or Georgia or Idaho or Illinois or Kansas or Massachusetts or Minnesota or Missouri or North Carolina or New York or Oklahoma or South Carolina or Tennessee or Texas or Virginia or United States
$120k-$140k/yr RemoteFull Time
5+ YOE5+ years in customer success or strategic account management; built and led CSM teams; owned retention and expansion metrics; experience in financial wellness, benefits, HR tech or fintech; strong stakeholder and strategic skills.
1w
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Clinical Retention Specialist (South Central Region - OK, MO, AR, NM, MS, TX, LA, AL)
Oklahoma or Arkansas or Alabama or Texas or Mississippi or Louisiana or Missouri or New Mexico
$79k-$119k/yr RemoteFull Time
2+ YOEBachelor's degree, 2+ years training or managing insulin pump patients, current CDCES certification, applicable state licensure, customer communication skills, and proficiency with Microsoft Suite and Salesforce.
Microsoft Suite, Salesforce, Customer Relationship Management system, Personal Diabetes Manager (PDM)
1mo
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Relationship Manager
St. Louis, Missouri, United States
$75k-$80k/yr HybridFull Time
3+ YOE3+ years inside B2B sales or customer-retention experience, territory management, CRM use, strong communication, proven quota attainment, bachelor's degree required.
Microsoft Office, Learning Manager System, CRM
1mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
2w
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Account Manager
Bridgeton, Missouri, United States
FieldFull Time
1+ YOE1+ year relevant sales experience, valid driver’s license, waste/transportation experience preferred, uses Salesforce, responsible for customer retention and contractual re-signs.
Salesforce
1mo
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Collections Account Manager
Springfield, Missouri, United States
$16-$18/hr OnsiteFull Time
Collections, retention, or customer service experience; able to work on-site and listed hours; pass background check; good computer/keyboard, negotiation, and problem-solving skills.
1mo
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Assistant Manager-Oakbrook Gardens
St. Louis, Missouri, United States
OnsiteFull Time
Knowledge of Fair Housing and apartment laws, leasing and resident retention, reporting and recordkeeping, customer service, basic computer skills, valid driver's license and dependable transportation.
1w
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
2mo
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Executive, Membership Sales and Service
St. Louis, Missouri, United States
$17-$19/hr OnsiteFull Time
1+ YOEBachelor's degree or equivalent; 1+ years customer service and sales/retention experience (sports/entertainment preferred); excellent communication, detail orientation, time management; able to work nights/weekends/holidays; proficient in Microsoft Outlook, PowerPoint, Word, Seat Geek, Unify, and Salesforce CRM.
Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Seat Geek, Unify, Salesforce CRM
3mo
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Commercial Parts Pro Store 5229
Kansas City, Missouri, United States
OnsiteFull Time
Provide commercial sales and customer retention, automotive parts and system knowledge, supervisory support, dispatch drivers, operate POS and inventory systems; ASE P2 preferred; high school diploma; heavy lifting up to 100 lbs.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems
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