21 customer retention manager jobs at 14 companies in Patchogue, NY

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SVP Customer Retention (Long Island City, NY, US, 11101)
Long Island City, New York, United States
$243k-$347k/yr OnsiteFull Time
Optimum
OptimumNYSE: OPTU: Provides broadband, television, and mobile connectivity services to customers.
15+ YOE10+ Mgmt15+ years in retention/customer operations, 10+ years leadership; Bachelor's or Master's degree (MBA preferred); experience with churn analytics, segmentation, BPO and multi-channel operations; ability to define KPIs and drive results.
1mo
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Director of Retention & Customer Lifecycle
Yonkers, New York, United States
$180k-$200k/yr RemoteFull Time
Bask & Lather
Bask & Lather: Develops and sells natural hair growth and scalp treatments.
8+ YOE8+ years in retention/CRM or growth marketing, DTC scaling experience, strong analytics and experimentation skills, experience leading teams and agencies, proficiency with listed marketing and BI tools.
Shopify, Klaviyo, Recharge, Attentive, Postscript, GA4, Triple Whale, Looker, Tableau
5d
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Member Retention Navigator
Glen Cove, New York, United States
$21-$23/hr RemoteFull Time
Epicured
Epicured: Medically tailored meal delivery for chronic disease management.
3+ YOERequires 3–5 years of customer service, member engagement, or related experience; CRM or care management platform experience; strong communication, problem-solving, and listening skills. Healthcare or community services experience preferred.
CRM
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Principal Customer Success Manager (817)
Stamford or New York City
$198k-$230k/yr HybridFull Time
Protegrity
Protegrity: Provides data-centric security and tokenization software for enterprises.
10+ YOE10+ years IT experience with 5+ years in technical consulting or customer-facing technical roles; experience with RDBMS, cloud platforms, Linux/Windows, Docker/Kubernetes; strong communication and account retention track record; willingness to travel 30–40%.
DB2, Oracle, MS-SQL, PostgreSQL, Snowflake, Databricks, Redshift, BigQuery, Hadoop, SQL, RHEL, SUSE, Solaris, AIX, Windows, Docker, Kubernetes, CI/CD, Protegrity, Thales, Voltage, Immuta, BigID, Privacera, Collibra, LangChain, LlamaIndex, Bedrock, Azure OpenAI, Vertex AI
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Resident Services Manager
Brooklyn, New York, United States
$23-$32/hr OnsiteFull Time
Brookfield Properties
Brookfield Properties: Developing and managing a global real estate portfolio.
1+ YOEHigh school diploma/GED, 1+ years customer service/resident retention experience, knowledge of leasing and Fair Housing, administrative skills, event management, and resident communication.
Kingsley Survey
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Manager
Rocky Point, New York, United States
$42k-$56k/yr OnsiteFull Time
Massage Envy
Massage Envy: Provides professional massage, stretch, and skin care wellness services.
Proven leadership and communication skills, customer service and retention experience, preferred commission-sales experience, and ability to manage clinic performance and staff.
2mo
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Vice President, Customer Success
Purchase, New York, United States
$235k-$375k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Senior leadership in customer success or post-sale roles; experience with enterprise SaaS, payments, fraud/risk; proven retention, renewal, and expansion ownership; strong executive presence.
1mo
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Parts Manager
Ronkonkoma, New York, United States
$84k/yr OnsiteFull Time
Allegiance Trucks
Allegiance Trucks: Sells and services commercial trucks and provides fleet maintenance.
5+ YOEManage parts department performance, supervise staff, meet sales goals, maintain inventory control, ensure FMCSA (CFR 396) compliance, prepare budgets, and maintain customer retention. Requires HS diploma/GED, 5+ years trucking/automotive management experience, and valid driver's license with satisfactory MVR.
3w
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Manager Key Accounts (White Plains, US)
White Plains, New York, United States
$146k-$182k/yr OnsiteFull Time
New York Power Authority
New York Power Authority: Provides public power generation and transmission for New York.
5+ YOEBachelor's degree, 5+ years energy industry account management experience, supervisory experience preferred; strong strategic, communication, and customer-retention skills.
2w
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Senior Leasing Consultant - Modera New Rochelle
New Rochelle, New York, United States
$24-$25/hr OnsiteFull Time
Mill Creek Residential
Mill Creek Residential: Develops, builds, and manages premier rental housing communities nationwide.
Provide leasing and resident services, manage leads and tours, complete lease paperwork, use Entrata/Yardi and Microsoft Office, communicate clearly and support resident retention.
Microsoft Word, Microsoft Excel, Entrata, Yardi
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Sales Account Executive – International Logistics (Air)
Valley Stream, New York, United States
$80k-$120k/yr OnsiteFull Time
Laufer Group International
Laufer Group International: Global logistics provider specializing in freight forwarding and customs brokerage.
3+ YOE3+ years freight forwarding sales experience; account management, pipeline development, customer retention, proposal delivery, and regional travel as needed.
6d
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Personal Trainer
Richmond Hill, New York, United States
$17/hr OnsitePart Time
Primetime Fitness
Primetime Fitness: Operates a large network of Crunch Fitness franchise locations.
Passion for fitness and helping others; ability to create customized programs, guide nutrition and exercise, lead staff, manage schedules, and support membership retention.
Time & Labor
2w
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Calzedonia Sales Lead FT at its Roosevelt Field, NY - CK30 location
Garden City, New York, United States
$17-$27/hr OnsiteFull Time
Oniverse
Oniverse: Global retailer specializing in Italian fashion, lingerie, and lifestyle brands.
Provide high-level customer service, drive sales and retention, mentor teammates, strong communication, ability to lift >20 lbs, flexible schedule including nights/holidays/weekends, high school diploma.
POS system, email
2mo
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Commercial Parts Pro Store 7286
Bronx, New York, United States
$23-$25/hr OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Commercial sales role supporting customer retention and growth; requires automotive parts knowledge, ability to dispatch drivers, maintain stocking programs, use POS/parts lookup and Microsoft Word/Excel, HS diploma, ability to lift up to 50–100 lbs; ASE preferred.
Microsoft Word, Microsoft Excel, POS