30 customer retention manager jobs at 17 companies in Sunset, FL
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Manage customer retention initiatives; oversee collections-related tasks; leadership and communication skills; able to lift up to 50 pounds; bilingual is a plus.
2mo
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Lead customer retention programs; manage credentials; ensure compliance; bilingual a plus; 18+; lifting 50+ lbs; valid license and MVR; pre-employment drug screen.
2mo
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Customer Retention and Renewals Specialist
Fort Lauderdale, Florida, United States
HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success/Account Management) with proven renewals and expansion success; experience with renewals, contract negotiation, CRM (Microsoft Dynamics), data analysis, and cross-functional collaboration.
CRM, Microsoft Dynamics
2w
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Customer Success Manager, Mid Market
Miami, Florida, United States
HybridFull Time
1+ YOERequires 1–3+ years of customer-facing SaaS or high-growth experience, high-volume account management, strong prioritization, communication, presentation, and customer retention skills.
HubSpot, Zendesk, Jira, ServiceNow, AWS
1mo
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Senior Customer Success Manager
Fort Lauderdale, Florida, United States
FieldFull Time
5+ YOE5+ years in Customer Success/Account Management at B2B SaaS, 1–2 years enterprise experience, track record owning renewals and driving net revenue retention, strong stakeholder management, willingness to travel 25–35%, CRM/CS tooling experience.
Salesforce, HubSpot, Gainsight, QuickBooks, Sage, Procore
1mo
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Customer Success Manager - NORAM/LATAM
Miami, Florida, United States
RemoteFull Time
2+ YOE2+ years in customer success or related customer-facing B2B SaaS roles; experience with enterprise accounts, adoption, enablement, retention, and churn risk identification; strong communication and cross-functional collaboration.
Salesforce, Zoho, Jira, Confluence
2mo
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Client Success Manager
Miami, Florida, United States
OnsiteFull Time
3+ YOEManage a portfolio of B2B clients, driving onboarding, retention, and growth via proactive support.
Salesforce, CRM, Microsoft Office, Google Workspace, BI tools
1d
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Account Manager II
Opa Locka, Florida, United States
OnsiteFull Time
Manage aviation customer accounts, coordinate repair projects, monitor schedules and contracts, resolve concerns, prepare proposals, and support business development and customer retention.
CRM, ERP
1mo
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Director of Customer Lifecycle Marketing
Pompano Beach, Florida, United States
OnsiteFull Time
8+ years leadership in lifecycle/CRM/retention for DTC ecommerce; hands-on Klaviyo, email & SMS, marketing automation, segmentation, loyalty/referral programs, analytics; cross-functional leadership and agency management.
Klaviyo, Shopify
2w
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Pro Shop/Membership Manager
Weston, Florida, United States
OnsiteFull Time
Experience managing membership sales and retention, supervising pro shop staff, handling POS transactions, reconciling deposits, and managing collections; strong communication and customer-service skills.
POS
1mo
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District Manager
Miami, Florida, United States
FieldFull Time
8+ YOE5+ MgmtBachelor's or commensurate experience,8+ years managerial experience (5+ in service),P&L ownership,customer and technician retention,ability to travel 50-75%,valid driver’s license,MS Office skills.
Microsoft Office
3w
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Director - VIP
Hollywood, Florida, United States
HybridFull Time
5+ YOE5+ years VIP management, customer retention and product/marketing knowledge, strong verbal/written interpersonal skills, conflict resolution, and team leadership.
1mo
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Member Service Specialist-7788
North Lauderdale, Florida, United States
OnsitePart Time
Provide front-desk customer service, manage check-ins and transactions, support membership and retention efforts, enforce policies, and handle member inquiries. Flexible hours including mornings, evenings, weekends, and holidays.
2w
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Healthcare Account Executive
Fort Lauderdale, Florida, United States
$78k-$80k/yr HybridFull Time
4+ YOE4 years account management experience, bachelor’s degree preferred, must live and work in the US; responsible for account growth, customer retention, and sales planning.
2mo
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Personal Banker
Miami, Florida, United States
OnsiteFull Time
3+ YOEAssociate degree or equivalent with typically 3+ years experience; responsible for proactive sales, customer acquisition and retention, delivering financial solutions, and managing risk. Bilingual Spanish preferred.
1mo
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Sr. Director of Business Development
Atlanta or Dallas or Miami
HybridFull Time
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; proven commercial target ownership, customer retention, team-building, and knowledge of title/settlement lifecycle and compliance.
1mo
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Sr. Director of Business Development
Atlanta or Dallas or Miami
HybridFull Time
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; track record in customer retention and revenue growth; experience building and leading sales/account teams; familiarity with RESPA and title regulations; willing to travel ~40–50%.
2mo
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Commercial Parts Pro Store 9416
North Miami, Florida, United States
OnsiteFull Time
Commercial sales role requiring automotive parts knowledge, customer retention and sales ability, supervisory support, ability to lift heavy parts, and completion of Parts Knowledge Assessment.
Microsoft Word, Microsoft Excel, POS
1w
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Direct Sales Agent Specialist (2687)
Lauderhill, Florida, United States
$20/hr OnsiteFull Time
0+ YOE0-2 years experience; achieve sales goals through new business, cross-sell and retention; attain P&C licensure within 90 days if not already licensed; strong customer service, persuasion and time management skills; US work authorization required.
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