569 customer service lead jobs at 237 companies in Needham, MA
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Lead Customer Service Advisor
Everett, Massachusetts, United States
$15-$22/hrOnsiteFull Time
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Leadership skills, customer service ability, flexible schedule availability, and capacity to lift 40 pounds or more and stand and walk for extended periods.
Trinity Solar: Designs and installs residential solar and energy storage systems.
Customer service experience preferred; requires strong communication, organizational, time management, decision-making, problem-solving, and Microsoft Office proficiency. Salesforce experience preferred.
Lawn Doctor: Professional residential lawn care and yard maintenance services.
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOEMinimum 2 years retail experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer and POS proficiency; strong written and verbal communication; ability to lift up to 50+ lbs.
AmeriVet Veterinary Partners: Operates a national network of community-based veterinary clinics.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
2+ YOEHigh school diploma/GED required; 2+ years customer service or operations coordination experience preferred; familiarity with CMMS, Good Documentation Practices, PPI, and strong communication and organizational skills.
Computerized Maintenance Management System (CMMS), Power BI, Outlook, Microsoft Excel, Word, PowerPoint
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yrOnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
High school preferred, age 18+, ability to lead and train associates, Certified Food Safety Manager accreditation required (or company training and accreditation within 90 days), strong customer service and communication skills.
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Ability to lead others, learn multiple tasks and technical requirements, communicate effectively, provide customer service, work in teams, and meet physical requirements including frequent lifting.
Lead Sales Associate / Customer Service Representative
Chestnut Hill, Massachusetts, United States
$15-$25/hrOnsiteFull Time
Drybar: Drybar provides professional hair styling and blowout services.
1+ YOE1+ year customer-service experience, high school diploma or equivalent, POS experience preferred, ability to stand for 6-8 hour shifts, strong customer service and social media skills.
The Fresh Market: Premium specialty grocery retailer offering fresh and prepared foods.
1+ YOERequires 1+ year progressive management experience, leadership and communication skills, flexible schedule availability, POS and scheduling tool proficiency, Microsoft Office Suite knowledge, and ability to lift up to 50 pounds.
AAA Northeast: Provides roadside assistance, travel, and insurance services for members.
Customer service with sales focus required; high school diploma/GED required, associates preferred; must pass federal/state background checks for registry/TSA services; strong communication and relationship-building skills.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ Mgmt1+ year prior leadership or key-holder retail experience; fluent English; knowledge of inventory control, cash handling, customer service, and store systems.