3,271 customer service manager jobs at 1,055 companies in Needham, MA
3mo
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Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
1w
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Customer Service Manager
Weston, Massachusetts, United States
$24-$32/hr OnsiteFull Time
Front-end operations or management experience, ServSafe certification, English proficiency, computer skills, customer service leadership, and authorization to work in the United States.
scanner, scales, adding machine, cash register, Point-Of-Sale, POS system, phones/paging system, store computer system, alarm systems, U-Boat, safety cutters
1w
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Customer Service Manager
Gardner, Massachusetts, United States
$110k-$125k/yr OnsiteFull Time
3+ YOE3-5 years customer service management in manufacturing, strong leadership, Excel and ERP (Radius) proficiency, analytical and communication skills; bachelor\u0002s degree desirable.
Microsoft Office, Microsoft Excel, Radius
2w
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Manager, Customer Service
Hudson, New Hampshire, United States
OnsiteFull Time
Experience managing customer service/order administration, strong written and verbal communication, Microsoft Office proficiency, ERP familiarity, US Person for DoD work; college degree in technical discipline preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, ERP
1w
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Manager, Customer Service (76388)
Boston, Massachusetts, United States
$100k-$105k/yr HybridFull Time
7+ YOE3+ MgmtRequires a bachelor's degree or equivalent, 7–9 years of customer service experience, 3–5 years managing direct reports, 2–3 years managing vendors, and advanced Microsoft Suite, Excel, and Salesforce Service Cloud skills.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce Service Cloud
1mo
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Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Service Manager
Gloucester, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtMinimum 1 year supervisory experience (retail grocery preferred). Bachelor's degree in business or retail management preferred. Strong leadership, communication, multitasking, and ability to work flexible hours including weekends and holidays.
3mo
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Customer Service Manager (491589)
Franklin, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1-3 years supervisory experience in retail grocery; bachelor's degree preferred; strong leadership, communication, and customer service skills.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
2mo
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Customer Service Manager
East Brookfield, Massachusetts, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year retail banking experience, basic Windows keyboarding skills, supervisory/coaching ability, audit/compliance and new accounts experience preferred.
Windows
1w
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Customer Service Manager
Manchester, New Hampshire, United States
$20-$21/hr OnsiteFull Time
Front-end management experience, excellent customer service, basic computer skills, trustworthy, dependable, and able to provide references.
3w
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FT Assistant Manager Customer Service
Taunton, Massachusetts, United States
$19-$27/hr OnsiteFull Time
Manage front-end operations, train and supervise associates, ensure sanitation/safety/food safety compliance, handle cash and transactions, and meet productivity and customer service standards.
cash register, scanner, lottery machine, computer, calculator
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
2w
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Customer Service Administrator
Milford, Massachusetts, United States
$25-$28/hr OnsiteFull Time
High school diploma or equivalent; strong customer service, communication, time-management, computer, internet and phone skills; call-center experience helpful.
SalesForce, HotStotSheet.com
3d
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Customer Service Clerk
North Attleboro, Massachusetts, United States
$15-$21/hr OnsitePart Time
Customer service experience preferred; ability to operate scanning registers and transaction machines, manage complex situations, communicate effectively, multitask, and maintain reliable attendance.
Electronic Scanning Cash Registers, Stream
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
4d
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Customer Service Supervisor
Danielson, Connecticut, United States
OnsiteFull Time
3+ YOERequires 3+ years of customer service leadership experience, team leadership and development, operational and organizational skills, competing-priority management, and performance coaching experience; manufacturing and ERP experience preferred.
ERP
2w
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Customer Service Representative
Warwick, Rhode Island, United States
OnsiteFull Time
High school diploma or equivalent; customer service experience (legal/records retrieval preferred); familiarity with law firm software and document management; strong computer and communication skills; attention to detail and confidentiality.
Microsoft Office
6d
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Customer Service Representative
North Reading, Massachusetts, United States
OnsiteFull Time
High school graduate required; related experience, building-material knowledge, customer service, problem-solving, project management, teamwork, initiative, and Microsoft Office proficiency required. Some college and AS400 preferred.
AS400, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
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Customer Service Supervisor
Uxbridge, Massachusetts, United States
$73k-$85k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years B2B customer service experience, 2+ years supervising teams; high school diploma required (associate/bachelor preferred); experience with order management, ERP/CRM, Microsoft Office; strong communication and coaching skills.
ERP, CRM, Microsoft Office
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