196 customer service lead jobs at 102 companies in Springfield, MA
3d
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Customer Service Lead
Avon, Connecticut, United States
$19/hr OnsiteFull Time
Requires friendly professional service, strong communication, interpersonal and organizational skills, active listening, multitasking, issue resolution, and flexibility for retail schedules.
Customer Relationship Management (CRM)
2w
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Retail Customer Service Lead
Springfield, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail customer experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer proficiency; strong written and verbal communication; ability to lift up to 50 lbs.
POS
1w
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Customer Service Lead - Part-Time
Westborough, Massachusetts, United States
$16/hr OnsitePart Time
Customer service leadership, flexible availability for early mornings, nights, weekends, and holidays, and ability to lift 40+ pounds and stand or walk for extended periods.
2w
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Retail Customer Service Lead
Springfield, Massachusetts, United States
$16-$30/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays flexibility; strong communication, computer and organizational skills; ability to lift up to 50+ lbs.
POS
3w
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Customer Service Team Lead, Full-Time
East Hartford, Connecticut, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred, proficiency with PC-based systems and point-of-sale, ability to lift up to 100 lbs, strong interpersonal and presentation skills.
3w
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#15 Customer Service TL-GT.Barrington
Great Barrington, Massachusetts, United States
OnsiteFull Time
3+ YOESupervise front end and customer service operations, train and schedule associates, enforce policies, manage cash controls and meet financial goals; high school diploma and 3+ years related experience required.
FDS, X-CPS, CBT, Mainframe, Registers, Banking equipment, Floor Machine
2d
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Surety Client Service Lead
Hartford or Charlotte or Knoxville or Nashville or Atlanta or Houston or Dallas or Miami or Phoenix
HybridFull Time
5+ YOEP&C license, 5–7 years of relevant surety experience, leadership and team management skills, strong communication and organization, and experience with Epic and Tinubu preferred.
Epic, Tinubu
3mo
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Area Lead
Newington, Connecticut, United States
OnsiteFull Time, Part Time
Lead shifts, train and supervise team, strong communication, flexible scheduling, customer service focus.
2w
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Customer Experience Team Lead
Windsor, Connecticut, United States
$24-$30/hr HybridFull Time
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Microsoft Office
3mo
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Shift Lead
Farmington, Connecticut, United States
$16-$20/hr OnsiteFull Time, Part Time
Howley Bread Group: Operates Panera Bread bakery-cafe franchises in the Northeast.
Lead a team, ensure service quality, manage shifts, maintain food safety, coach staff.
1mo
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Lead Customer Experience Specialist Full-Time
Berlin, Connecticut, United States
$18/hr OnsiteFull Time
Friendly, customer-focused service; ability to process transactions, handle garments, lift up to 30 lbs, multitask in a fast-paced environment; willingness to learn.
1mo
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Service Clerk
Palmer, Massachusetts, United States
$17-$20/hr OnsiteFull Time
Greeting customers, handling service leads and advisor overflow, completing service reports, participating in GM training, and supporting service retention and pace programs.
1mo
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Service Clerk
Palmer, Massachusetts, United States
$17-$20/hr OnsiteFull Time
Greeting customers, handling service leads and advisory overflow, supporting service retention and pace program, completing service reports, and participating in GM training.
2mo
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Lead Technical Service Representative
Bethany or United States
RemoteFull Time
6+ YOE6+ years construction experience, 4+ years technical services experience, Salesforce and JD Edwards preferred, Associates degree or equivalent, intermediate Microsoft Office skills, ability to lift 50 lbs, and travel up to 30%.
Salesforce, JD Edwards, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook, CAD, BIM
1mo
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COUNTER LEAD - FOOD SERVICE
Woodbury, Connecticut, United States
$19-$21/hr OnsiteFull Time, Part Time
Experience in food or customer service preferred; leadership, communication, food safety knowledge, ability to work fast-paced shifts including evenings and weekends.
3mo
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Lead Cashier
Holyoke, Massachusetts, United States
$17-$25/hr OnsiteAll Commitments Available
2+ YOE2 years of relevant work experience or equivalent combination; strong customer service and sales skills; ability to delegate, multi-task, and problem-solve.
Point of Sale system, Apple devices
2mo
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Lead Service Plumber
Millbury, Massachusetts, United States
$65k-$150k/yr FieldFull Time
Massachusetts journeyman or master plumber license required, valid driver's license, proven residential service plumbing skills (soldering, pipe threading, fixture install, gas testing), customer service and mentoring experience.
ServiceTitan, Nexstar, iPhone, iPad
3mo
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Lead Instructor
Westborough, Massachusetts, United States
OnsiteFull Time
Lead instructor responsible for teaching classes, delivering great customer service, and maintaining a fun,Safe learning environment for children.
1w
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Team Lead - S.Hadley
South Hadley, Massachusetts, United States
$17-$19/hr OnsiteFull Time
Store leadership role overseeing team tasks, customer service, training, inventory, receiving, merchandising, cash handling, and sales productivity activities.
Hot Sheets
3mo
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Installer Service Specialist
Westfield, Massachusetts, United States
$15-$20/hr OnsiteFull Time
Experienced parts specialist with mechanical background; bilingual (Spanish preferred); ASE certification; ability to lead delivery team and provide service to professional customers.
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