4,243 customer service manager jobs at 1,315 companies in Antioch, CA
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Customer Service Manager
Santa Clara, California, United States
$79k-$85k/yrFieldFull Time
S&G Carpet and More: Family-owned flooring retailer serving Northern California with carpet, hardwood, laminate, vinyl, and installation.
Manage customer experience and installations, troubleshoot day-of-installation issues, resolve service tickets, strong communication and organizational skills, high school diploma or equivalent.
Goodwill of the San Francisco Bay: Empowering individuals, strengthening families, and building stronger communities.
1+ YOEHigh school diploma or GED, 1 year customer service experience required, 1 year retail management preferred, proficiency in Microsoft Office, ability to pass background check and drug screen, English proficiency.
Westamerica Bank: Regional community bank serving Northern and Central California.
Knowledge of branch operations, supervisory or lead experience preferred, strong interpersonal, organizational and communication skills, ability to manage cash controls and compliance.
Kyocera: Private US office-technology provider serving businesses with printers, document software, and managed services.
3+ YOE3+ MgmtRequires 3–5 years of customer service administration experience, MS Office proficiency, leadership and employee management skills, strong communication, organization, and time management abilities.
Raymond West: Intralogistics provider serving West Coast warehouses with forklifts, automation, storage, rentals, parts, and service.
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years supervising or managing teams, Microsoft Office proficiency, analytical and communication skills, and ability to drive.
Microsoft Office Suite, CRM, Time and Attendance system
K&L Wine Merchants: Family-owned American wine-and-spirits retailer serving drinkers through stores, online sales, auctions, storage, and clubs.
2+ YOERequires 2–3 years of phone-based customer service experience, prior lead or supervisory experience, strong communication, de-escalation, multitasking, and basic call center software and CRM proficiency.
KLA CorporationNASDAQ: KLAC: Global leader in process control and yield management solutions.
3+ YOE3+ MgmtRequires 3–5 years in the semiconductor field or regional customer support management, 2–3 years in customer-facing work, German and English fluency, engineering bachelor's degree, leadership, negotiation, project management, and travel readiness.
Customer Relationship Management (CRM), Employee Stock Purchase Plan (ESPP)
Dimerco Express GroupTaipei Exchange: 5609: Global freight forwarding and logistics services connecting Asian manufacturing hubs with North America and Europe.
Experience in customer service, operations, logistics and account management; ability to coordinate shipments, manage documentation, communicate with partners, and resolve operational issues.
CRST The Transportation Solution, Inc.: Provides comprehensive transportation and logistics solutions across North America.
High school diploma, proven logistics customer service experience, strong verbal/written communication, proficiency with data entry and customer management systems, ability to manage escalations within SLAs.
Baja Insurance Services: Independent California insurance brokerage serving local customers with auto, home, life, health, and business coverage.
High school diploma or GED; knowledge of insurance products; strong customer service, organization, and time management; proficient with Microsoft Office.
Face Reality Skincare: Professional acne skincare brand helping people achieve clear skin through personalized products, treatments, and skincare-professional guidance.
2+ YOEHigh school diploma or GED required; 2+ years of account management or customer service experience required. Strong communication, organization, multitasking, problem-solving, and time management skills needed.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
SupermicroNASDAQ: SMCI: Total IT solution provider for AI, cloud, storage, and 5G/edge.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
TransPak: Packaging, crating, and logistics serving technology, aerospace, defense, and medical customers with high-value, hard-to-ship goods.
1+ YOEHigh school diploma or GED and 1–2 years of customer service experience. Requires customer focus, problem-solving, time management, motivation, communication, and interpersonal skills; Sage X3 or ERP experience preferred.
National Veterinary Associates: Global network of veterinary hospitals and pet resorts.
2+ YOEMinimum 1 year veterinary receptionist experience and 2+ years customer service; strong phone/computer skills; ability to document client and patient data in practice management software and provide excellent client service.
Shea Properties: Private real estate developer and property manager serving apartment residents and commercial tenants across three U.S. states.
Customer service experience in property management, hospitality, retail, or real estate; high school diploma or equivalent; familiarity with Microsoft Office (Word/Excel/Outlook) and property software; strong written and oral communication and time management.
YARDI, Yieldstar, AVID, Microsoft Word, Microsoft Excel, Microsoft Outlook
Golden West Packaging Group: Independent West Coast custom packaging manufacturer serving brands with corrugated boxes, cartons, displays, and fulfillment.
3+ YOERequires 3+ years in customer service roles in fast-paced manufacturing, strong communication, analytical, project management, interpersonal, and computer skills; bachelor's degree preferred.
Pacific Instruments: A global precision measurement and sensing technology serving automotive, aerospace, medical, and consumer applications.
3+ YOERequires 3+ years in customer service, order processing, sales support, or administration; customer order management; strong communication, organization, and problem-solving skills; Microsoft Office proficiency; ERP, CRM, or order system experience preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP, CRM