3,163 customer service manager jobs at 1,137 companies in Berkeley, CA
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Customer Service Manager
Santa Clara, California, United States
$79k-$85k/yrFieldFull Time
S&G Carpet and More: Retails and installs residential and commercial flooring products.
Manage customer experience and installations, troubleshoot day-of-installation issues, resolve service tickets, strong communication and organizational skills, high school diploma or equivalent.
Goodwill of the San Francisco Bay: Operates thrift shops to fund local workforce development programs
1+ YOEHigh school diploma, GED, or equivalent experience; one year of customer service required and retail management preferred. Requires Microsoft Office Suite proficiency, English proficiency, and background and drug screening.
Westamerica BankNASDAQ: WABC: Provides commercial and consumer banking services in California.
Knowledge of branch operations, supervisory or lead experience preferred, strong interpersonal, organizational and communication skills, ability to manage cash controls and compliance.
Customer Service - Customer Service Representative
Novato, California, United States
OnsiteFull Time
Exertis JAMLondon Stock Exchange: DCC: Wholesale distributor of musical instruments and professional audio equipment.
High school diploma or equivalent, prior customer service experience, strong verbal/written communication and problem-solving skills, proficiency with basic computer applications and customer management systems.
CRST: Nationwide provider of truckload freight transportation and logistics services.
High school diploma, proven logistics customer service experience, strong verbal/written communication, proficiency with data entry and customer management systems, ability to manage escalations within SLAs.
TransPak: A packaging solutions provider offering design, engineering, testing, manufacturing, and fulfillment.
1+ YOEHigh school diploma or GED and 1–2 years of customer service experience. Requires customer focus, problem-solving, time management, communication, and interpersonal skills; ERP experience preferred.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
2+ YOEMinimum 1 year veterinary receptionist experience and 2+ years customer service; strong phone/computer skills; ability to document client and patient data in practice management software and provide excellent client service.
Shea Homes: Builds new construction residential homes and master-planned communities.
Customer service experience in property management, hospitality, retail, or real estate; high school diploma or equivalent; familiarity with Microsoft Office (Word/Excel/Outlook) and property software; strong written and oral communication and time management.
YARDI, Yieldstar, AVID, Microsoft Word, Microsoft Excel, Microsoft Outlook
Shea Properties: Acquires, develops, and manages residential and commercial real estate.
Customer service experience in property management or related industries; high school diploma; MS Office; Yardi; able to lift up to 25 pounds; weekend availability.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Vishay Precision GroupNYSE: VPG: Manufacturer of precision sensors and sensor-based measurement systems.
3+ YOERequires 3+ years in customer service, order processing, sales support, or administration; customer order management; strong communication, organization, and problem-solving skills; Microsoft Office proficiency; ERP, CRM, or order system experience preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP, CRM
Old Dominion Freight LineNASDAQ: ODFL: Provides less-than-truckload shipping and domestic freight logistics services
1+ YOEHigh school diploma or equivalent preferred, one year of customer service experience preferred, strong communication and attention to detail, Microsoft Office proficiency, and ability to manage multiple priorities.
Closet Factory: Designs and installs custom home organization systems.
Strong customer service, communication, organization, multitasking, phone, computer, and time-management skills; proficiency with Microsoft Office, Google Workspace, Salesforce, and social media. Experience preferred but not required.
Skyservice Business Aviation: Provides business aviation, aircraft management, and FBO services.
5+ YOERequires 5–7 years in a discerning customer service environment, project management experience, strong communication and conflict resolution skills, advanced MS Office knowledge, and a high school diploma or GED.
Skyservice Business Aviation: Provides aircraft management, maintenance, charter services, and FBO facilities.
5+ YOERequires 5–7 years in a discerning customer service environment, project management experience, advanced MS Office skills, strong communication and conflict resolution skills, and a high school diploma or GED.
Torani: Manufacturer of flavoring syrups and sauces for beverages.
3+ YOE3+ years customer service experience required; CPG/B2B preferred. Skilled with order management systems (Oracle, SAP), proficiency in Microsoft Office; in-office Mon-Fri with overtime as needed.
Oracle, SAP, Microsoft Office, Microsoft Word, Microsoft Excel
Fiesta Auto Insurance: Provides auto insurance brokerage and tax preparation services.
Provide customer service, assist with payments, handle high call volume, manage leads, and educate clients on products. Bilingual preferred; HS diploma required; US work authorization; license in future.