690 customer service manager jobs at 223 companies in Aurora, MO
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Customer Service Manager
Springfield, Missouri, United States
OnsiteFull Time
OMB Bank: A locally owned community bank providing banking products and personalized customer service.
3+ YOEBachelor's in business-related field required, 3+ years clerical/customer service experience, strong communication, math, problem-solving and computer skills, ability to handle escalations, basic banking knowledge preferred, willing to cross-sell.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Sight & Sound: Produces large-scale theatrical performances of biblical stories.
1+ YOEHigh school diploma required; 1–2 years customer service experience preferred. Strong decision-making, multitasking, and guest service skills; ability to coach team members and manage reservation-related tasks.
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
Strong written/verbal communication, negotiation, leadership, Microsoft Office proficiency, conflict resolution, organizational, analytical and project management skills, and customer service experience.
Harps Food Stores: Operates regional employee-owned supermarkets and grocery stores.
1+ YOEHigh school diploma/GED preferred; minimum 1 year cash-register/retail experience; accurate cash handling; flexible schedule including evenings/weekends/holidays; ability to lift up to 25 lbs and perform physical tasks; may require drug, background, credit checks and PEP survey.
Grand Rapids or Jacksonville or Urbandale or Boise or Marlborough or Chesterfield or Bentonville
$16-$17/hrHybridFull Time
Acosta Group: Provides retail sales and marketing services for consumer brands.
2+ YOEHigh school diploma/GED, 2+ years customer service or administrative experience, proficiency with Microsoft Word/Excel/Outlook, data entry and order management experience, strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Berkshire eSupplyNYSE: BRK.A: Master wholesaler and distributor of industrial and MRO supplies.
Requires excellent verbal, written, and interpersonal communication, Windows and Microsoft Office tool proficiency, problem-solving, multitasking, time management, rapport-building, and cross-functional teamwork.
Windows, Microsoft Outlook, Microsoft Excel, Microsoft Teams
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3–5 years service experience, valid driver’s license, knowledge of automotive service and service center operations, strong communication, coaching, and conflict-resolution skills; able to work days/nights/weekends/holidays.
Leggett & PlattNYSE: LEG: Designs and manufactures engineered components for homes and vehicles.
Managerial/supervisory and sales experience; ability to handle customer complaints, read prints/drawings, knowledge of machining processes, strong communication, detail orientation, and commitment to quality and safety.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
High school/GED required; 6 months customer service experience preferred. Skills in account management, call handling, collections, Microsoft Applications, multitasking, and troubleshooting required.
CSLASX: CSL: Global biotechnology producing plasma-derived and recombinant therapies.
1.5+ YOEHigh school diploma or equivalent and at least 18 months of clerical or customer service experience, preferably in healthcare or plasma collection; basic math and ability to work overtime required.
Standard Operating Procedures (SOP), Plasma Operating Procedures (POP), Occupational Safety and Health Administration (OSHA)
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; 6 months customer service experience preferred. Skills in account management, telephone support, payment collections, multitasking, Microsoft applications, and problem solving.
Hy-Vee: Operates a chain of employee-owned supermarkets in the Midwest.
2+ YOEMust be 18+, have a high school education or equivalent experience, and preferably two or more years of related work experience. Requires supervisory, customer service, arithmetic, and physical work capabilities.
Central BancompanyNASDAQ: CBC: Regional banking, commercial lending, and wealth management services provider.
High school diploma or equivalent; strong judgment, organizational and communication skills; PC and typing skills; ability to handle confidential information and manage multiple responsibilities; customer service and sales orientation.
2+ YOEBachelor’s degree or equivalent experience; 2+ years in customer success or 3–5 years in sales/account management; SaaS experience and executive relationship-building skills required.
Berry Companies: Sells, rents, and services construction and material handling equipment.
Manage service department operations, lead technicians, handle customer relations, ensure shop efficiency, and comply with safety and regulatory standards.
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
GT Midwest: Distributes industrial supplies and manufactures custom fabricated parts.
High school diploma or equivalent, clean driving record, customer-oriented experience, English communication skills, basic computer skills, and ability to repeatedly lift up to 60 pounds.
EquipmentShareNasdaq: EQPT: Provides construction equipment rental and fleet management technology solutions.
3+ YOERequires industry knowledge, ideally 3 years of maintenance and service experience, team leadership, customer service, communication, a high school diploma, driver's license, acceptable record, and ability to lift 50 pounds.