2,862 customer service manager jobs at 1,023 companies in Dahlgren, VA
3d
Save
Mark Applied
Hide
3d
Customer Service Manager
McLean, Virginia, United States
$125k-$175k/yrOnsiteFull Time
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission-critical services.
4+ MgmtRequires 4 years managing customer-service operations and CCSM and Customer Service Excellence certifications. Bachelor's degree in a related field is preferred.
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission-critical services.
Requires 4 years of management experience overseeing customer-service operations and CCSM and Customer Service Excellence certifications. Bachelor's degree in a related field preferred.
Service Experts: Provider of HVAC, plumbing, and electrical services.
6+ YOERequires 6+ years of experience and a bachelor's degree. Leads contact-center performance coaching, conversion analytics, outbound campaigns, agent accountability, and customer growth initiatives.
Transdev North America: Provides public transportation, mobility solutions, and fleet maintenance services.
7+ YOE7+ MgmtBachelor's degree or equivalent experience and 7–10 years of customer service or call center leadership experience. Requires strong communication, computer, coaching, and performance management skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word
Food Lion: Regional grocery chain committed to affordable, fresh food.
High school diploma preferred; leadership, customer service, communication, problem-solving, computer, and store operations skills required. Food safety manager accreditation required within 90 days.
Computer Based Training (CBT), average cost inventory system (ACIS), CAO, Food Lion To-Go, hand held computers
Regency Furniture: Family-owned discount furniture retailer serving Mid-Atlantic households through showrooms, warehouses, and delivery operations.
Strong communication, problem-solving, conflict-resolution, time management, multitasking, computer, organizational, and customer service skills. Prior customer service or call center experience preferred but not required.
Liberty Military Housing: Employee-owned U.S. military housing provider managing rental homes and communities for service members and their families.
0.5+ YOE6+ months residential property management or customer service preferred; valid driver’s license; proficiency with Microsoft Word and Excel, Yardi and Payscan; strong communication, multitasking, and customer service skills; flexible schedule including weekends.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Harris Teeter: Regional grocery store chain operating supermarkets and pharmacies.
1+ YOEHigh school diploma/GED, 1+ year related experience, supervisory skills, customer service focus, computer literacy (HT Internet, email, inventory, spreadsheets, word processing), ability to lift up to 40 lbs, completion of company training.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
Orkin: Private pest control serving homeowners and businesses with termite, rodent, insect, and wildlife protection.
High school diploma or equivalent required. Customer service or sales experience preferred, plus communication, computer, Microsoft Office, organization, prioritization, and time management skills.
GT Independence: Financial management services for self-directed long-term care.
High school diploma or GED required; associate degree preferred. Phone-based customer service, data entry, DocuSign and document management, timesheet and payroll checklist review, strong communication and accuracy.
High school diploma or GED, 18+ with reliable transportation, flexible availability including weekends and holidays, supervisory experience preferred, strong customer service and communication skills.
Manassas or Clarke County or Fairfax County or Fauquier County or Loudoun County or Prince William County or Stafford County or Manassas Park
$26/hrOnsiteFull Time
Northern Virginia Electric Cooperative: Member-owned, not-for-profit electric distribution cooperative serving homes and businesses across Northern Virginia.
2+ YOEHigh school diploma or GED and at least two years of experience required; associate degree in business or finance preferred. Requires analytical, financial, reporting, customer information, scheduling, and work management skills.
Oracle, ESRI GIS, Miss Utility, Lawson Time Management System
Town of Warrenton: Municipal government serving Warrenton residents with public safety, utilities, refuse collection, planning, streets, parks, and recreation.
0.5+ YOESix months of related customer service experience required; one year for Manager on Duty II. Requires Microsoft Office proficiency, Virginia driver's license, and CPR/First Aid certification within 30 days.
ParsonsNYSE: PSN: Technology and engineering solutions for defense and infrastructure.
Four-year degree with 12 years' related experience, or 16 years without a degree; 5 years' customer service experience; classified-environment experience; driver's license; active TS/SCI clearance with polygraph.
Leadership and customer-service skills, flexible availability including early mornings/nights/weekends/holidays, ability to lift 40 lbs and stand for long periods, troubleshoot registers, and coordinate associates.
Liberty Military Housing: Employee-owned U.S. military housing provider managing rental homes and communities for service members and their families.
Customer service or residential property management experience preferred, proficiency with computers and Microsoft Office, valid driver's license required, strong communication and multitasking skills.
McLean & Potomac Dermatology and Skincare Center: Physician-owned dermatology practice serving adults and children with medical, surgical, cosmetic care.
Managing multi-line calls, scheduling appointments in a cloud-based system, verifying insurance, documenting in EHR, collecting payments; bachelor's preferred; strong multitasking and communication skills.