2,811 customer service manager jobs at 891 companies in Hampton, NH
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Manager, Customer Service
Hudson, New Hampshire, United States
OnsiteFull Time
kSARIA Corporation: Private U.S. manufacturer and installer of fiber-optic and electrical interconnect solutions for military and aerospace customers.
Experience managing customer service/order administration, strong written and verbal communication, Microsoft Office proficiency, ERP familiarity, US Person for DoD work; college degree in technical discipline preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, ERP
Stop & Shop: Retail grocery chain operating in the United States.
1+ YOE1+ Mgmt1–3 years supervisory experience (retail grocery preferred); leadership, budgeting, compliance, and customer service skills; ability to work flexible hours including weekends and holidays; bachelor's degree preferred.
Stop & Shop: Retail grocery chain operating in the United States.
1+ YOE1+ MgmtMinimum 1 year supervisory experience (retail grocery preferred). Bachelor's degree in business or retail management preferred. Strong leadership, communication, multitasking, and ability to work flexible hours including weekends and holidays.
Michaels: North American arts and crafts retail chain.
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching, sales and service KPI management, POS and self-checkout proficiency, and ability to perform physical store duties.
Customer Service Manager, Airport Customer Experience
Boston, Massachusetts, United States
$51k-$87k/yrOnsiteFull Time
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and ability to meet airport access requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Customer Service Manager - Nights & Weekends Required
Concord, New Hampshire, United States
OnsiteFull Time
Concord Food Co-op: Member-owned natural-foods grocery store, bakery, and café serving communities in Concord and New London, New Hampshire.
3+ YOE3+ years customer service management experience in retail food; hiring/training/terminating staff, cash office and scheduling skills, strong customer service, organizational and computer skills.
Hannaford: Grocery retail chain operating in the Northeastern United States.
Requires department management experience, customer service and communication skills, organizational ability, problem-solving judgment, computer skills, and food safety manager accreditation or completion within 90 days.
Microsoft Excel, MPP, RF, financial reports, scheduling, ordering, business information systems
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
DentaQuestTSX: SLF: Global financial services organization specializing in insurance and wealth.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
DentaQuestTSX: SLF: Global financial services organization specializing in insurance and wealth.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
AMETEKNYSE: AME: Global designer and manufacturer of electronic instruments and electromechanical devices.
3+ YOEBachelor's degree and 3+ years of similar customer service experience required. Fluent English and Spanish, strong computer skills, organization, communication, problem-solving, multitasking, and deadline management required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Oracle, AI tools
Richelieu HardwareToronto Stock Exchange: RCH: Public Canadian importer, manufacturer and distributor of specialty hardware serving North American manufacturers and retailers.
High school graduate required; related experience, building-material knowledge, customer service, problem-solving, project management, teamwork, initiative, and Microsoft Office proficiency required. Some college and AS400 preferred.
AS400, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
Linde plcNYSE: LIN: Global leader in industrial gases and engineering.
5+ YOEProcess sales orders using MRP systems, provide pricing/availability/order status, resolve customer order issues, ensure compliance with export/accounting procedures, and manage invoices, purchase orders and export documents. Associate's degree and 5+ years customer service experience; Oracle and Microsoft Office experience.
MSA SafetyNew York Stock Exchange: MSA: Industrial safety technology manufacturer serving workers and facility infrastructure with detection, firefighting, and personal protective equipment.
1+ YOEHigh school diploma, 1–2 years customer service experience, strong English communication, accurate keyboarding/data entry, attention to detail, time management, teamwork; preferred experience with Microsoft Office 365, CRM, SAP, ABS400.
Curtiss-Wright CorporationNYSE: CW: Provider of highly engineered products, solutions, and services.
Order management and customer liaison experience; strong communication, organization, and computer skills; familiarity with export controls (ITAR); bachelor's degree or equivalent preferred.
Microsoft Office, Microsoft SharePoint, SAP, Microsoft Dynamics, MRP, CRM, Exostar, Arriba
WIN Waste Innovations: Waste removal, recycling, and waste-to-energy services.
Manage high-volume inbound customer calls, navigate multiple systems, communicate professionally, multitask, and make decisions; high school diploma/GED required.
Qureos: AI-powered recruitment platform connecting talent with employers.
Experience in customer-facing roles, strong verbal/written communication, order processing accuracy, organizational and time-management skills, proficiency with standard office software; printing/events experience a plus.
XylemNYSE: XYL: Global water technology providing sustainable water solutions.
Requires excellent written and verbal communication, analytical problem-solving, decision-making, customer success, time management, organization, multitasking, and proficiency with field service and CRM applications.