679 customer service manager jobs at 239 companies in Monett, MO
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Customer Service Manager
Springfield, Missouri, United States
OnsiteFull Time
OMB Bank: A locally owned community bank providing banking products and personalized customer service.
3+ YOEBachelor's in business-related field required, 3+ years clerical/customer service experience, strong communication, math, problem-solving and computer skills, ability to handle escalations, basic banking knowledge preferred, willing to cross-sell.
Bud's Plumbing, Heating, Air Conditioning & Electric: Residential home service provider for HVAC, plumbing, and electrical solutions.
Handle incoming customer calls, manage urgent customer concerns, schedule service calls, coordinate technician dispatch, and work collaboratively with remote teams.
Carbon Valley: HVAC and home services provider offering repair and maintenance solutions.
Handle customer inquiries, crisis management, schedule service calls, and dispatch technicians; strong communication and multitasking in a fast-paced environment.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Uber Freight: Digital marketplace connecting shippers with trucking carriers.
5+ YOE5+ years in transportation/logistics with 2+ years customer-facing experience, high school diploma or GED, experience with TMS, strong analytical and communication skills.
Transportation Management Systems (TMS), SAP, EDI, API, Tableau
Sight & Sound: Produces large-scale theatrical performances of biblical stories.
1+ YOEHigh school diploma required; 1–2 years customer service experience preferred. Strong decision-making, multitasking, and guest service skills; ability to coach team members and manage reservation-related tasks.
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
Strong written/verbal communication, negotiation, leadership, Microsoft Office proficiency, conflict resolution, organizational, analytical and project management skills, and customer service experience.
Harps Food Stores: Operates regional employee-owned supermarkets and grocery stores.
1+ YOEHigh school diploma/GED preferred; minimum 1 year cash-register/retail experience; accurate cash handling; flexible schedule including evenings/weekends/holidays; ability to lift up to 25 lbs and perform physical tasks; may require drug, background, credit checks and PEP survey.
Grand Rapids or Jacksonville or Urbandale or Boise or Marlborough or Chesterfield or Bentonville
$16-$17/hrHybridFull Time
Acosta Group: Provides retail sales and marketing services for consumer brands.
2+ YOEHigh school diploma/GED, 2+ years customer service or administrative experience, proficiency with Microsoft Word/Excel/Outlook, data entry and order management experience, strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Berkshire eSupplyNYSE: BRK.A: Master wholesaler and distributor of industrial and MRO supplies.
Requires excellent verbal, written, and interpersonal communication, Windows and Microsoft Office tool proficiency, problem-solving, multitasking, time management, rapport-building, and cross-functional teamwork.
Windows, Microsoft Outlook, Microsoft Excel, Microsoft Teams
Cerris Systems: National construction contractor specializing in mechanical, electrical, and plumbing solutions.
5+ YOEManage service department activities, supervise technicians, handle budgeting, sales, customer issues, and ensure safety; bachelor’s degree and 5+ years experience required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3–5 years service experience, valid driver’s license, knowledge of automotive service and service center operations, strong communication, coaching, and conflict-resolution skills; able to work days/nights/weekends/holidays.
Leggett & PlattNYSE: LEG: Designs and manufactures engineered components for homes and vehicles.
Managerial/supervisory and sales experience; ability to handle customer complaints, read prints/drawings, knowledge of machining processes, strong communication, detail orientation, and commitment to quality and safety.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
High school/GED required; 6 months customer service experience preferred. Skills in account management, call handling, collections, Microsoft Applications, multitasking, and troubleshooting required.
CSLASX: CSL: Global biotechnology producing plasma-derived and recombinant therapies.
1.5+ YOEHigh school diploma or equivalent and at least 18 months of clerical or customer service experience, preferably in healthcare or plasma collection; basic math and ability to work overtime required.
Standard Operating Procedures (SOP), Plasma Operating Procedures (POP), Occupational Safety and Health Administration (OSHA)
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; 6 months customer service experience preferred. Skills in account management, telephone support, payment collections, multitasking, Microsoft applications, and problem solving.
Hy-Vee: Operates a chain of employee-owned supermarkets in the Midwest.
2+ YOEHigh school diploma or equivalent experience; two or more years of similar or related work experience preferred. Requires customer service, arithmetic, problem-solving, scheduling, and supervisory abilities.
Central BancompanyNASDAQ: CBC: Regional banking, commercial lending, and wealth management services provider.
High school diploma or equivalent; strong judgment, organizational and communication skills; PC and typing skills; ability to handle confidential information and manage multiple responsibilities; customer service and sales orientation.
2+ YOEBachelor’s degree or equivalent experience; 2+ years in customer success or 3–5 years in sales/account management; SaaS experience and executive relationship-building skills required.
Berry Companies: Sells, rents, and services construction and material handling equipment.
Manage service department operations, lead technicians, handle customer relations, ensure shop efficiency, and comply with safety and regulatory standards.