3,478 customer service manager jobs at 976 companies in Simi Valley, CA
1w
Save
Mark Applied
Hide
1w
Customer Service Manager
Long Beach, California, United States
$115k-$125k/yrOnsiteFull Time
Pacifica Logistics Group: Provides container drayage and logistics services for Western US ports.
10+ YOE10+ MgmtBachelor's degree and 10+ years of related experience, including managing customer service teams of 10 or more. Requires strong communication, leadership, analytical, problem-solving, and Microsoft Office skills.
Microsoft Office Suite, CRM, Workflow Technologies
Bourns: Manufacturer of electronic components, sensors, and circuit protection devices.
5+ YOE5–7 years in technical sales, customer service leadership, or a related electronics function preferred; team leadership, operational improvement, customer processes, analytics, and Microsoft Office proficiency required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM, EDI
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
Tokyo Central: Retail chain selling Japanese and Hawaiian grocery products.
5+ YOE5+ MgmtRequires 5+ years of leadership experience in retail, customer service, hospitality, training, operations, or related fields; employee supervision, project management, service standards, training, Microsoft Office, Excel, and PowerPoint proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
ArcosaNYSE: ACA: Provides infrastructure products for construction, energy, and transportation sectors.
3+ YOE1+ MgmtBachelor's degree or equivalent; 3+ years customer service experience with 1+ years supervisory experience; strong leadership, communication, conflict-resolution skills; experience with Oracle; ability to analyze performance metrics.
Redwood City or New York City or Los Angeles or California
$75k-$78k/yrHybridFull Time
K&L Wine Merchants: A wine merchant specializing in retail and wholesale sales.
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
Caliber Collision: Provider of automotive collision repair and glass replacement services.
1+ YOEAt least one year of customer-facing experience, strong verbal and written communication, ability to navigate multiple software systems, manage competing priorities, and provide friendly customer service.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
American Leak DetectionLondon Stock Exchange: WATR: Providing non-invasive leak detection and repair for plumbing systems.
1+ YOERequires at least one year of customer service experience, strong computer skills, accurate information handling, professional communication, and ability to manage multiple tasks in high-stress situations.
Liberty Military Housing: Provides privatized housing and property management for military families.
Six months of residential property management or customer service experience preferred; requires computer proficiency, communication skills, a valid driver's license, and flexible weekend, off-hours, and emergency availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Yardi, Payscan
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
1+ YOEHigh school diploma, 1+ year customer service or call center experience, strong phone etiquette, MS Office skills (Word, Excel), SAP preferred, clear communication and time-management.
Liberty Military Housing: Privatized military housing and residential property management services.
Six months of property management or customer service experience preferred; Microsoft Office, Yardi, and Payscan proficiency preferred; valid driver's license and flexible weekend, off-hours, and emergency availability required.
Microsoft Office, Microsoft Word, Microsoft Excel, Yardi, Payscan
Credit Union Leasing of America: Enables credit unions to offer competitive indirect vehicle leasing.
Client-facing leadership in leasing operations with strong problem-solving, attention to detail, coaching, client relationship management, and process-improvement skills.
The Seamless Lease Connection, CDK, Reynolds & Reynolds
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
FASTSIGNS: Provider of franchise support services for sign centers
0+ YOEOutgoing, people-oriented, eager to learn, strong listening, documentation, and organizational skills; ability to build relationships and manage customer communications.
Brio Water Technology: A delivering innovative hydration products and solutions to customers and business partners.
2+ YOE2+ years customer service or order management experience; familiarity with ERP (Sage), Salesforce, and Microsoft Excel/Outlook/Word; strong communication, attention to detail, and ability to manage orders through fulfillment.
Sage, Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft Word
Regal RexnordNYSE: RRX: Manufacturer of electric motors and motion control systems.
3+ YOEHigh school diploma, 3+ years customer service/order management experience in manufacturing or distribution preferred; proficient with ERP/CRM and Microsoft suite; strong verbal/written communication and account management skills.
Associated Students UCLA: Operates student services, dining, and retail for UCLA.
2+ YOE2+ years food service management experience, BA/BS or equivalent, proficiency with word processing/spreadsheet and food production systems, effective supervision and communication skills, ability to lift up to 50 lbs, fingerprinting background verification required.