2,980 customer service manager jobs at 941 companies in Reading, PA
2w
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Customer Service Manager
Lancaster, Pennsylvania, United States
$20-$21/hr OnsiteFull Time
Provide front-end management, assist customers with returns and registers, deliver excellent customer service; basic computer skills, trustworthy, previous references.
2w
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CUSTOMER SERVICE MANAGER
Exton, Pennsylvania, United States
$80k-$130k/yr OnsiteFull Time
Manages customer service staff, sales order processing, complaints, reporting, quality programs, departmental procedures, contracts, financial reporting, and customer account resolution.
1d
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Customer Service Manager
Philadelphia, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years managing teams, and a bachelor's degree in business, logistics, supply chain, or a related field.
Microsoft Office Suite
2w
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Customer Service Manager
Wilmington, Delaware, United States
$98k-$153k/yr OnsiteFull Time
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
3w
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
2w
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Customer Service Manager- Distributors & Key Accounts
Nottingham, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtOversee distributor and key account customer service, supervise teams, coordinate shipments, analyze processes, and support projects; associate degree and 2+ years relevant experience preferred.
Microsoft Office, D365
1d
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Customer Service
Philadelphia, Pennsylvania, United States
$25-$38/hr OnsiteFull Time, Contract
High school diploma or equivalent, customer service experience, strong communication and problem-solving skills, CRM and Microsoft Office proficiency, and ability to manage multiple tasks.
CRM, Microsoft Office Suite
1w
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Customer Service Governance & Capability Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Establishes global Customer Service and O2C governance, develops SOPs and training programs, manages knowledge systems, audits compliance, and supports change management and digital transformation.
3mo
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Customer Service Specialist
Allentown, Pennsylvania, United States
HybridFull Time
2+ YOEProvide exceptional customer service, coordinate with internal teams, manage orders, support change management, and ensure KPI alignment.
2mo
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Customer Service Representative
Glen Mills, Pennsylvania, United States
$25/hr OnsiteFull Time, Part Time
Customer service experience with strong communication, multitasking, problem-solving, attention to detail, and ability to manage catering and events.
2w
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Customer Service Representative
Downingtown, Pennsylvania, United States
$17/hr HybridFull Time
Converting incoming calls into booked service appointments, learning call scripts, updating customer database, communicating with dispatch and management, and participating in training.
1mo
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Customer Service Representative
Warminster, Pennsylvania, United States
OnsiteFull Time
1+ YOE1+ year customer-facing experience; strong verbal and written communication; ability to navigate multiple software systems including Microsoft Office; provide friendly customer service and manage competing priorities.
Microsoft Office
1mo
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Customer Service Representative
Montgomeryville, Pennsylvania, United States
$28-$30/hr OnsiteFull Time
1+ YOEProvide customer support for domestic and international accounts, process orders, manage returns and export documentation, and use ERP/MS Office; 1+ years customer service experience and high school diploma required.
ERP systems, Syspro, Microsoft Excel, Microsoft Word
1mo
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Customer Service Rep
Springettsbury Township or York
OnsiteFull Time
1+ YOEHigh school diploma or GED; 1+ year customer service or sales experience; strong written/verbal communication, organization, time management, computer literacy; ability to understand customer needs and production processes.
1mo
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Customer Service Representative
Quakertown, Pennsylvania, United States
$16-$18/yr OnsiteFull Time, Part Time
Customer service or receptionist experience required, comfortable with computers and practice management software, strong communication, organization, multitasking, and availability for evening/weekend/holiday shifts.
2d
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Customer Service Coordinator
New Castle, Delaware, United States
$23/hr OnsiteFull Time
High school graduation or similar experience; excellent telephone, customer service, sales, relationship-building, communication, administrative, time management, and basic arithmetic skills.
Microsoft Office
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Service Specialist
Pine Grove, Pennsylvania, United States
$44k-$66k/yr OnsiteFull Time
5+ YOE5+ years customer service experience, strong Microsoft Office skills, excellent internal/external communication, scheduling and coordination experience, ability to manage changing priorities.
Microsoft Office, AutoCAD
1w
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Customer Service Representative
Sharon Hill, Pennsylvania, United States
$18-$25/hr OnsiteFull Time
High school diploma or equivalent required; customer service or sales experience preferred. Requires communication, computer, Microsoft Office, organization, prioritization, and time management skills.
Microsoft Office, Windows
1mo
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Customer Service - Manufacturing
York, Pennsylvania, United States
OnsiteFull Time
3+ YOE3 years customer service experience, high school diploma or equivalent, proficient in Microsoft Office, strong communication, organizational and time-management skills; manufacturing experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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