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483 customer service manager jobs at 242 companies in Rhode Island

2mo
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Customer Service Manager
Newport, Rhode Island, United States
OnsiteFull Time
Stop & Shop
Stop & Shop: Retail grocery chain operating in the United States.
1+ YOE1+ Mgmt1–3 years supervisory experience (retail grocery preferred); bachelor's degree preferred or equivalent experience; ability to manage front end, online pickup, and cash office; strong communication, multitasking, and leadership skills.
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2w
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Customer Service Representative
Rhode Island, United States
$24-$34/hr OnsiteFull Time
Saint-Gobain
Saint-GobainEuronext Paris: SGO: Global leader in light and sustainable construction.
Bachelor's degree preferred but not required; candidates should communicate effectively, solve problems, manage customer orders, coordinate across functions, and use data to improve customer outcomes.
International Traffic in Arms Regulations (ITAR)
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Customer Service Representative
Rhode Island, United States
$24-$34/hr OnsiteFull Time
Saint-Gobain
Saint-GobainEuronext Paris: SGO: Global leader in light and sustainable construction.
Bachelor's degree preferred but not required; preferred backgrounds include communications, business, supply chain, customer success, or account management. Requires problem-solving, communication, data-driven judgment, and customer relationship skills.
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3w
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Timeshare Exchange Customer Service Specialist
Providence, Rhode Island, United States
$13-$15/hr RemotePart Time
BluHouse Virtual Call Center
BluHouse Virtual Call Center: Remote customer-service employer providing home-based support for nationally recognized brands and organizations.
Customer service experience preferred; requires strong investigation, case management, troubleshooting, empathy, independent work, background check, drug screening, computer, USB headset, and wired broadband.
DSL, Cable, Fiber Optic
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Customer Service Ambassador
Newport, Rhode Island, United States
$18/hr OnsitePart Time
The Preservation Society of Newport County
The Preservation Society of Newport County: Nonprofit historic-house museum and preservation organization presenting Newport County’s architectural heritage to the public.
Strong telephone and communication skills; ability to manage deadlines, handle complaints calmly, multitask, prioritize, stay organized, and use the Newport Mansions website, MS Office, and email.
Microsoft Office, email
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Customer Service Coordinator
Cranston, Rhode Island, United States
OnsiteFull Time
Finlays Solutions
Finlays Solutions: B2B beverage innovation partner developing tea, coffee, botanical, and natural beverage solutions for brands and foodservice operators.
Four-year degree or equivalent experience; strong ethics, communication, leadership, organization, analytical, problem-solving, writing, time management, and multitasking skills; Microsoft Office and Excel knowledge.
Microsoft Office, Microsoft Excel, ERP, Good Manufacturing Practices (GMP), HACCP, SQF
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3d
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PT CUSTOMER SERVICE SUPPORT SPECIALIST
Franklin or Riverhead or Bristol
RemotePart Time
Vybond
Vybond: U.S. private manufacturer of specialty adhesive tapes and bonding solutions serving industrial and specialty-market customers.
High school diploma or equivalent required; customer service or order management experience preferred. Requires strong communication, organization, attention to detail, Microsoft 365 proficiency, and independent task management.
Microsoft Dynamics 365, JD Edwards, Microsoft 365, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, ERP, CRM, ecommerce, EDI
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Manager, Customer Support
California or Colorado or Georgia or Idaho or Illinois or Kansas or Massachusetts or Maryland or Michigan or Minnesota or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Texas or Washington
$95k-$105k/yr RemoteFull Time
Unit21
Unit21: Private AI risk-infrastructure helping banks and fintechs detect fraud and manage anti-money-laundering operations.
3+ YOE1+ MgmtRequires 3+ years in customer-facing technical support or client services and 1+ year in team leadership or management, plus technical troubleshooting, communication, process, automation, and runbook development skills.
AI
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Customer Service Supervisor - PVD
Warwick, Rhode Island, United States
$21/hr OnsiteFull Time
Unifi
UnifiNew York Stock Exchange: UFI: North America's largest provider of aviation ground services.
High school diploma or GED, age 18+, required airport or customs credentials, physical ability to lift 70+ pounds, and availability for rotating shifts, nights, weekends, holidays, and overtime.
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Customer Service Specialist (62537)
Mount Pleasant or Alabama or Arkansas or Arizona or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming
OnsiteFull Time
Delfield
Delfield: Commercial foodservice equipment manufacturer serving restaurants and hotels with serving, fabrication, and refrigeration solutions.
Requires strong communication, interpersonal, problem-solving, analytical, teamwork, time-management, and Microsoft Office skills, plus attention to detail and the ability to work independently in a fast-paced environment.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Commercial Customer Service Specialist - Treasury Management
Williamsville or Buffalo or Maine or New Hampshire or Vermont or Massachusetts or Rhode Island or Connecticut or New York or New Jersey or Pennsylvania or Maryland or Virginia or United States or Washington, D.C.
$21-$34/hr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: A diversified financial services providing banking and wealth management.
1+ YOEAssociate's degree and 1 year of customer service or related experience, or 3 years of combined higher education/work experience including 1 year of customer service experience.
mainframe applications
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Regional Service Manager
Lincoln, Rhode Island, United States
FieldFull Time
Windmöller & Hölscher Corporation
Windmöller & Hölscher Corporation: Private North American machinery manufacturer serving flexible-packaging producers with extrusion, printing, converting, and retrofit equipment.
Experience managing technical service projects for industrial machinery, strong customer relationship and project management skills, ability to prepare proposals and control service finances, Microsoft Office proficiency, willingness to travel within territory.
Microsoft Office
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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
Zillow Group
Zillow GroupNasdaq: Z: Public U.S. residential real-estate technology marketplace serving renters, buyers, sellers, and real-estate professionals.
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
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Customer Service - Self Storage Manager
Warwick, Rhode Island, United States
$18/hr FieldFull Time
Public Storage
Public StorageNYSE: PSA: The world's largest owner and operator of self-storage facilities.
Customer service or sales experience, valid driver's license, personal vehicle, ability to travel between locations, lift up to 35 pounds, and perform outdoor, cleaning, and maintenance tasks.
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
IDC
IDC: Private U.S. market intelligence and advisory providing technology research, data, consulting, and events to technology decision-makers.
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsiteTemporary
VNA of Care New England
VNA of Care New England: Nonprofit Rhode Island home health, hospice, and palliative care agency serving adults and older residents at home.
3+ YOEHigh school diploma, 3+ years healthcare experience, customer relations and sales/marketing experience, medical terminology knowledge, MS Office proficiency, call-center and managed care experience preferred.
Microsoft Word, Microsoft Excel, MS Office
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsitePart Time
VNA of Care New England
VNA of Care New England: Nonprofit Rhode Island home health, hospice, and palliative care agency serving adults and older residents at home.
3+ YOEHigh school diploma required, 3+ years healthcare experience, call-center and managed care experience preferred, medical terminology and sales/marketing experience, proficiency with MS Office and office procedures.
Microsoft Word, Microsoft Excel, MS Office
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
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