4,054 customer service manager jobs at 1,388 companies in Rolling Meadows, IL
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hrOnsiteFull Time
Hobby Lobby: National chain of arts and crafts retail stores.
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
XylemNYSE: XYL: Global water technology providing sustainable water solutions.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Midwest Distribution: Wholesale vape and smoke-shop distributor serving U.S. retailers with electronic cigarettes, e-liquids, and accessories.
Customer service leadership experience, training expertise, service department and multi-business-unit experience, problem-solving and interpersonal skills; CRM and order management experience preferred.
nVenia: NVenia is a packaging-equipment manufacturer making primary, secondary, and end-of-line systems for food, consumer-goods, and industrial producers.
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
nVenia: Packaging-equipment manufacturer making primary, secondary, and end-of-line systems for food, consumer-goods, and industrial producers.
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
AtkoreNYSE: ATKR: A leading provider of electrical, safety and infrastructure solutions.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
AtkoreNYSE: ATKR: A leading provider of electrical, safety and infrastructure solutions.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Peoples Gas: Florida natural-gas distribution utility serving residential, commercial, and industrial customers across the state.
5+ YOE3+ MgmtHigh school diploma, GED, or HSED required. Requires five years of related business, operations, management, and customer contact experience plus three to five years of leadership experience, depending on degree status.
Maximo, PCAD, Open Grid, Open-CIS, PANDA, Work Management System
Daniels Health: Specialist medical waste management and healthcare safety services.
5+ YOE2+ Mgmt5+ years customer service experience with at least 2 years in leadership, strong analytical skills, Salesforce and Microsoft Office proficiency, experience improving processes and leading teams, familiarity with root cause analysis.
RJW Logistics Group: Retail logistics and consolidation provider for CPG brands.
3+ YOE1+ MgmtRequires 3 years of customer service experience in logistics, transportation, or retail; 1 year of supervisory experience; English proficiency; problem-solving, reporting, and office management skills.
Internet software, Word Processing, Spreadsheet software
RRD: Global provider of marketing, packaging, print, and supply chain solutions.
10+ YOE8+ MgmtBachelor's degree required; 10+ years related experience, 8+ years team management, 5+ years change management, and advanced Microsoft Office and Google Platform skills required.
Transdev North America: Provides public transportation, mobility solutions, and fleet maintenance services.
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Kenosha or Pleasant Prairie or Gurnee or Waukegan or Racine or Illinois
$85k-$100k/yrOnsiteFull Time
Uline: North America's leading distributor of shipping and packaging materials.
3+ YOE3+ MgmtBachelor’s degree and 3+ years of customer service management experience, with demonstrated ability to coach and develop high-performing teams.
Uline: North America's leading distributor of shipping and packaging materials.
3+ MgmtBachelor's degree and 3+ years of customer service management experience. Requires demonstrated ability to coach and develop a high-performing team.
Avalign Technologies: Medical-device manufacturer supplying surgical implants, instruments, cutting tools, and delivery systems to OEMs and hospitals.
3+ YOE3+ MgmtBachelor's degree required; 3–5 years of customer service, inside sales, sales operations, or related experience with leadership; advanced Microsoft Excel, Microsoft Office, CRM, and ERP proficiency.
Binny's Beverage Depot: Family-owned Illinois liquor-store chain selling wine, spirits, and beer to retail customers.
1+ YOE1-2 years retail management experience, supervisory and coaching skills, ability to lift 40-50 lbs, strong written and oral communication, cash handling, ability to work evenings/weekends/holidays, and pass applicable alcohol training if required.
Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Culligan: Private global water-services providing filtration, softening, and dispensing solutions to homes, businesses, hospitality, and communities.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.